I have had over 25 years of great service from the dentists and hygienists here. The last visit was…read morereally over the top in terms of service and integrity and I just had to give them a shout out. Thank you, Berrien Dental.

Sharing a terrible experience with inconsistent dental care from providers as well as…read moreunprofessional office personnel. A teenager was seen by Dr Balsis which recommended postponing a deciduous tooth extraction 6 months to a year. Upon follow visit at six months, a different provider, Dr Bauman, refused extraction and referred to a specialist ultimately costing an absorbent amount compared to initial extraction. They should have taken care of this in the first place and not wasted time and money down the road. Either Dr. Balsis needs to do his job correctly the first time or Dr. Bauman should thoroughly review prior care and consult with the previous doctor and medial records. Dr Bauman has never attended to this patient ever to begin with and they just plan to pawn the patient off on a specialist now. In addition, the hygenist had to even approach the accompanying adult in the lobby to inquire which dentist the patient sees regularly rather than reviewing previous medical record. After scheduling follow up consult with an outside provider, Berrien Dental declined medical record release to new facility. The curmudgeon office personnel stated that the records were withheld due to outstanding balance of adult sibling of the patient. The adult sibling has no bearing on the minors medical care. The curmudgeon personnel was holding records hostage until the non responsible party reconciled account. The minor or the accompanying adult had no financial obligation the adult sibling. Due to lack of communication and patient care in addition to unprofessional office personnel, this dental practice should never be referred to anyone. Their sole purpose is to line their pockets and ego.

I love all of the staff here. The receptionists are always happy, and the hygienists are fun…read more However, they let go of my favorite dentist...

Best dentist in Berrien Springs. The whole staff are so happy and friendly. I've lived many…read moreplaces and seen many dentists and Dr Conklin is by far the best!

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Dr. Andrew Bargren and his wife Dr. Luz Bargren are the dentists at the Lakeshore Family Dental…read morepractice. To distinguish between the two, they refer to themselves as "Dr. Bargren" (the husband); and "Dr. Luz" (the wife). Our children have been seen by both of them. We left our prior (local) dental practice due to it not being very kid-friendly, and they would not allow parents to go into the back room with our children during procedures. We had to wait in the front waiting area. I was not comfortable with that arrangement. So I was relieved and pleased to find a practice that encourages (even requires) parental presence during our kids' visits. Dr. Bargren has a kind, calm demeanor and a soothing voice. He is really great with our kids (ages 5-11). He explains clearly but succinctly - to us (the parents) AND to the children - what he is going to do, and asks if the kids have any questions. He explains things like a patient teacher. During the procedure, he is super attentive to their comfort and is quickly responsive to subtle cues that convey discomfort or pain, like the slightest wince. I've been particularly impressed with how he looks our children in the eye and removes his mouth covering (surgical mask) when explaining things so that they can see his mouth, and he looks more 'human' (maybe less scary) to the kids. : ) My own experience has led me to see dentistry as an art. There is a lot of detail, intricacy and skill that goes into, for example, the forming of a filling to maintain the shape and appearance of a healthy, perfect tooth - and the original tooth - as closely as possible. Dr. Luz is extremely attentive to such detail. She seems to be a bit of a perfectionist in her craft, which impresses me. I've seen her ask the assistant (on several occasions) to redo the plaster mold of our kids' teeth due to a tiny bubble. She wants the work done to the highest standard. She makes the dentist office a good experience for our kids with her positive feedback to them, frequently commending them for being great patients. While these two dentists are individuals with unique strengths, both are top-notch professionals who maintain a great work ethic and high standards of quality in their craft. And from a parents' perspective, it's important to us that they are kind, patient-focused, ethical, and emanate a positive energy that helps our kids actually enjoy going to the dentist. The Bargrens possess all of these qualities. The office staff is also wonderful. The receptionists are all super helpful, accommodating, and friendly. They took time to explain some details about our insurance (and print some paperwork) that was above and beyond our expectation of their duties. They also try hard to accommodate us for emergency procedures. Once when our son had a toothache they were able to schedule him to come in within just a few hours! (I don't know if that's standard practice, but we were pretty amazed.) The office itself is clean, with a nice "homey" waiting area with plenty of comfy seating and good reading material. They have a couple of fun spaces for kids with puzzles, toys, and a train table. They have free toothbrushes and toothpaste out for patients to choose from. And we are almost always greeted as we enter.

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Been going here for a year now and I haven't 1 good experience. Dentist is always late and…read moreinconsiderate and not helpful at all so my wife and I started looking at finding another family dentist so we found one and they requested dental records so we requested our dental records from St Joseph Dentistry and not only did they send them over the records but they canceled my whole families cleaning appointments without letting us know. I called and receptionist and she was very rude and said she was contacted awhile back and was told to cancel the appointments which did not happen. Not surprised tho. The business is a money maker with little to no customer appreciation and as the customer I've always felt like an inconvenience. 0 stars. By the looks of the reviews I'm not the only one that has had issues here. Charles thank you for the quick response but that is just a professional way of telling me to pound salt the same way your receptionist did when I called your office with concerns and to try and resolve the issue. Thanks for the abandonment of care for me and my family. Thank you, Come to find out this is just an automated response. Thanks for the sincerity Charles.

At 30 I just had my first cavity. I gotta say, after this experience I might just stop brushing all…read moretogether! I didn't even feel the shot. I have been coming here since I was little and Dr Neal always took care of me. Dr Thomas has been fantastic since he joined the team and later took over the office. I now live 10 hours away, but I always stop in for a cleaning and checkup when I am in town. Thank you BFD!

Dr, Ryan Thomas is a lovely and kind person!!! On a holiday weekend he took time to cement in a…read moretemporary that fell out even though he was not the dentist who initially installed the dental work. He was thorough and kind as well as an excellent dentist. I would highly recommend him.

I went to the Lawrence location my appointment went very well. Thank you for your services! The…read morestaff is amazing!

I left the U.S. Army awearing up and down that for as long as I lived - I would never gʻo to a…read morepublic dentist EVER again! And I had to go their when COVID was a big thing. WHAT A GREAT group of peopĺe at S.W. MICHIGAN Dental Clinic. They show care and conceen for all their patients, run a tight ship and its human and humanè and Dr Chipman and the other Providers let you know what needs to be ðone. I recommend them without reseevation. The only thing that they need is a couple of more Docs!

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

Dr. Richard L. Beckermeyer always does his best. I am happy to be his customer and I definitely…read morerecommend him.

Have been enjoying visits to Dr. Beckermeyer's office for several years. His staff is well-trained…read moreand professional. Chair-side manner and quality of work are great. His frequent pro bono dental services around the world speaks volumes. I recommend him highly.

I've been going to Modern Dentistry for many years now. Everyone is always very pleasant and…read moreprofessional, the office is spa-like and the care is fantastic. The equipment is state of the art and they take pride in keeping up with the latest technologies and techniques. Continuing education is a big deal here, which means I'm going to be offered the best treatment options available. I know I am in very good hands and I almost always leave in a better state of mind than when I came in. Who can say that about going to the dentist??!! The difference between Modern Dentistry and other dentists I've seen over my life is that word "modern". They don't rely on the way it's always been done, they make sure they are expert in the most current ways of keeping me healthy and I very much appreciate that.

This used to be a great place to go for dental care when the former owner Sven Erickson, DDS was…read morethere. Unfortunately now it's a whole different story. The new owner, is efficient but not very people friendly. The previous office staff was knowledgeable in billing, insurance and taking care of the patient's financial responsibility. Now, they are not only charging more for almost every service, but the billing and insurance is a complete mess. We needed to change our dental insurance company and called to make sure Modern would take what we were considering. They said absolutely 'yes', so we signed up. After routine cleanings, and xrays for me, we received a bill for nearly $600. as our payable. When I asked about it they said they were not actually 'in network' for the insurance company. I explained we made our choice base on making sure with them it was a company they worked with before we signed up ... to no avail. It fell on deaf ears - when it comes to the new owner Andrea the priority is the money, not doing the right thing by her patients. Save your self time and grief and go elsewhere. We have found another 5 star dentist in the area that whose staff are excellent, friendly, took our insurance information first so we are not being charged unfairly. The new Modern is in business only to make money, and not what the old Modern was all about - namely taking care of their patients in all aspects. If you look at the reviews you will notice that most of the good ones are from the past, and the newer reviews are like mine - they are overcharging both the insurance companies and their patients. Maybe it's just a sign of the times - money is the major priority and taking care of people is a distant thought. But please be aware there are alternatives out there who still do the right thing by their patients - this outfit is not one of them!