I had such an amazing experience here! I brought in my prom dress to be hemmed, and they did an…read moreabsolutely perfect job. I was really nervous because the dress was delicate and needed to fit just right, but they were so professional, kind, and detail-oriented throughout the whole process. When I picked up the dress, it fit like it was made for me. The hemming looked flawless, and they finished everything on time, which made prom prep so much less stressful. The staff was also super friendly and made me feel confident leaving such an important dress with them. I got so many compliments at prom, and I truly felt beautiful wearing my dress thanks to their work. I would definitely recommend this place to anyone who needs alterations or dry cleaning -- especially for special events!

Bright Kleen? Well, why go anywhere else? Best home town cleaners, never had an issue with them in…read morealmost 30 years. On site tailor. Deliver what they say. Place is fast, easy, on point. Zero negative comments.

Awful! Machine ate my quarters and NO ONE to get in touch with. Machines only take quarters…read more Lots of machines in disrepair.

Walked in at 7 on a Monday evening: half the equipment was busted and the other half loaded with…read morelaundry & machines that had finished their cycles. There was not a soul in the place to address the used machine situation, so we left. Now I know where & when to go if I was some free clothes.

brought jacket cleaning and pants for an elastic, gave me bill for $19.25. when I picked up…read moregarments told it was $37.25, $18.00 for the elastic which he never told me about. when I said why didn't he explain this to me in the beginning, I would not have it done, $18 for an elastic, unbelievable. The man started to yell at me as if it was my fault, as I asked why didn't explain it to me he just got louder and louder, walking to my car he was still yelling at me. I paid him,

My review is for the drop off service I received. I called Sims to verify business hours, and…read moreturnaround time which is 1 to 2 business days. I dropped off 2 slacks for dry cleaning and 5 shirts to be laundered which will be ready in 2 days. Had I dropped off earlier in the morning, it might have been ready the following afternoon. The counter clerk took my information and entered into their POS system. The overall process was quick and POS system seemed sophisticated. Update: I picked up my laundry and was pleased with the quality of work. Shirts were nicely starched, and slacks properly creased. Sim's will be my primary laundry provider.

If I could give 0 stars I would, they ruined 2 pairs of expensive shorts and they came back filthy…read moredirty!!! She even argued with me and refused to take responsibility for destroying my clothes! Don't go here!!!

I have been using Harvard Cleaners for all of my dry cleaning and alterations for over a decade and…read moremy clothes always come back in perfect, "like new" condition. It is always a pleasure to drop off and pick up my clothes from Connie, who has been such an important part of our Harvard community.

Come here periodically to do large loads of laundry primarily rugs and bulk items. The place is…read moremarginally maintained. My last visit was not the same as one about a year ago. Unkempt building. Trash overflowing. Floor is buckling. 1/3 of the dryers not working. Large load washers only accepting coins if you pound on the machine to make them fall. Machines that were working worked fine all others were tagged is out of order. On the plus side it is located in a strip mall with a grocery store and a Thai restaurant right next-door.

Absolutely terrible laundromat. Half the machines don't tell the price, none take a credit card,…read moreall are ancient and small, even for $7 for a load! The dryers absolutely destroyed two quilts I was babysitting carefully. They got so hot they burned the threads holding them together like hot glue and they lost their shape. The place reeks of burnt plastics as a result. It is such a garbage laundromat I believe it can't be a real business. Likely a front for drugs based on three men I saw that clearly had done hard time based on their tattoos and demeanor. Two appeared to be "in charge" but did no cleaning, only emptying money from the machines. One younger one spread out like he was sleeping on the chairs as a bed and would only move if his phone went off. I would avoid this place at all costs if I were you. Even the front door is broken! Bullet looking hole in front glass. Vending machine for drinks inoperable but no sign on it. Like a third world country laundromat. Expensive, filthy, aged, unsafe... a complete dump. Ayer has a laundromat that is clean, well lit, friendly, cheaper and safe. Worth the drive, or use the Poplin app and have a laundry pro pick up and drop off your laundry for the same cost as a laundromat is my advice.

Very clean and always solve any problems that come up! Lots…read moreof room to move and Wi-Fi free.

Not a fan of full service; I was charged for the weight of my (heavy!) hamper and many of my…read moreclothes were folded inside out. Also was not a fan of whatever detergent that they used; my clothes didn't smell or feel clean. This is my same experience after two full service visits. Will have to drive to Fluff N' Fold in Framingham from here on out.

I needed a very difficult dress tailored in 2 weeks time. She worked so diligently and even called…read moreme to discuss ways to work the dress to my liking. The dress turned out incredible and the entire experience was more than I could've asked for.

The tailor here is a lovely woman. Very friendly and kind hearted. The quality of work is done well…read moreand for a week's notice I was happy with that I got back. For the record, I asked for a dress slit to be sewn, and three layers of dress to be shortened. The cost was $140. This price seemed like a lot to be hence the three stars. The shortening of the dress was maybe 4-5 inches. I just feel like $140 is way too much. In the end, the alteration cost ended up being close to double the cost of the dress price!

Diane is amazing! She did a great job adjusting straps and adding padding to a formal dress. Lovely…read morepersonality and very welcoming! Will come back!

Diane is great and does a great job. it says I need at least…read more85 characters to post so am going to babel till I hit that limit.