All the stuff was nice in there it's just the employee the employee usually they're fine when I…read morewalk in they're really nice but today I walked in I'm just high. How are you be my friend she really judged us off our age and she's like let me know if I need to call all security after we just walked in like like I guess she's supposed to be the mature not threatening to call mall security for no readon!

one star, i went to it and they asked me if i was with an adult and i said no (i wasnt) and they…read moremade me leave. honestly why cant kids be in stores alone, i have been in multiple stores alone with no problem but when i go here they ask me to leave...

Top notch equipment and staff is very friendly. Location - 72 Mirona Rd UNIT 15, Portsmouth, NH…read more03801.

Merristitches is my happy place!! Always a fun class, beautiful fabrics and amazing sewing…read moremachines!!

Communication with folks at this store (and other Artee locations) started out fine, but they…read morebecame INCREDIBLY non-responsive as the project moved along and several problems arose. We submitted payment on 4/27/24 and were told that work on reupolestering our sofa would begin on 6/24, then 6/25, then 6/26, when work actually began. We were told the sofa would be finished and the drapes would be installed on 7/5, then 7/8, then 7/15 between 9-11am. No one called to inform us that the arrival would actually be 3pm that day, we had to track someone down for that information. During the install on July 16, we discovered that the bedroom drapes arrived without rings and were not given a new install date for those until we asked repeatedly. Additionally, I specifically requested no pleats in any of the custom curtains, yet the sets for two rooms were delivered with pleats. Since that delivery in July 2024, our designer and I called, texted, and emailed multiple times and received no response until 3 months later on 10/17/24. When I responded to that email I included a screenshot of a prior correspondence with them on 3/25/24, in which I state in no uncertain terms that I do not want pleats on the drapes. We continued to ask them to pick those drapes up and remove the pleats for months, and only received a response in March 2025 when my husband, who is a lawyer, threatened legal action. They picked the drapes up in March to remove the pleats, a fix which generally requires very little turnaround time. And yet here we are, more than two months later, without the drapes having been altered and returned and no word from anyone on when we can expect them back. So all in all, getting these custom drapes has taken over a year, and we're still not done yet. The only reason we stuck with this company is that they were the only one willing to reupholster our very large couch on site. The couch is finished and looks gorgeous, but I would never, ever hire these folks again.

I placed an order in the Newton, MA store in June. I have been calling and emailing to check on…read morestatus of this order. I have yet to receive a response to either the calls or the emails. I went by the store in Newton this morning to find they have closed. I want my deposit and fabric back.

Never knew this place was here till I needed a presser foot for my new sewing machine. They carry…read morename brand feet for the big sewing machine brands (Janome, Brothers, Singer etc) and they have easily over a dozen machines setup to browse around on. Their prices seem to be very typical retail price (you can probably find a better deal online) but if you like the personal touch of demoing the machine and knowing you can get it serviced where you buy it, then this would be the place for you. They have sewing machines, sergers and embroidery machines and they do cleaning and repair of machines as well. I asked about the prices and while they vary from machine to machine (and repairs required) the prices weren't astronomical. They're open on weekends for a few hours in the afternoon (Closed Sundays in the summer I believe) so be sure to call first and check their hours.

Owner Chris Humphrey is as good as it gets. She is helpful, knowledgeable and very funny. Some of…read moreher staff, not so much. The store sells and services sewing machines, sergers and embroidery machines. They stock embroidery designs, threads, stabilizers, needles, rolling totes, chairs and sewing cabinets. The walls are adorned with examples of finished projects done in classes or embroidery club. Take one of the classes that are offered to be truly impressed by the helpfulness and knowledge of the staff and owner. Chris offers a discount on purchases made at the time of class. I have gone to three embroidery club meetings and all the material was supplied, the design(s) and all precutting done for me. The cost averages out to $9.83 a class. (It varies depending on the supplies she has to buy.) There are at least two employees available during the whole session to help with questions/problems. We all have a fantastic time. I purchased a high-end sewing/embroidery machine from Chris and could not be more pleased with the price and her integrity. After sale support is phenomenal. Having purchased three other machines elsewhere I feel I can honestly say phenomenal and it's not hyperbole. Stop in; you won't be disappointed.

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!

My wife an I travel from Auburn Ma to Clinton ma to go to the store ,it,s a little small but very…read moreclean with very friendly sales people,good selection of greeting cards ,most of them made there and country gifts.

From the owner: The Legacy Store at Thurston House is primarily the outlet store for stationery company, Legacy…read morePublishing Group. However, in addition to premium paper products, The Legacy Store also offers a range of eclectic home and gift items, such as baby clothes, candles, decorative prints, and more!