OK The situation is…read more- - - the car has driven through some snow drifts and the back end is smoking/steaming. I believe that the white stuff out the back is steam from the snow. My other half behind the wheel is scared, she believes it is smoke. She pulls over near Carroll's and goes to talk them. We were on our way to Braehead, so we were very nearby. Her parents have dealt with these folks for decades and they know my wife as her mother's daughter. The younger Carroll comes out and asks us to drive it into the service bay. He hauls it up on the lift and checks out the car's under-carriage. He points out the large chunk of snow on the exhaust and then rolls it back and forth a couple times to ensure that nothing else is wrong. Does he demean her? Nope. He says that it probably would be pretty frightening and that anyone would be scared by seeing that. In the end - No Charge - the guy took time out and looked at the car - No Charge. We had another problem with the suspension. The potholes from the freeze had shaken a retaining ring from the shocks. Total Charge. mid two figures Last time we had this examined at the dealership - it was over 500 quid to replace. Carroll's are what you want in a car mechanic. When you are vulnerable and relying on folks to supply you with honest information - these folks do not take advantage. They treat you with respect. Do you need anything else from a Car Repair place? I don't think so.

A girl giving a garage 5 stars - it must be good! And it is :-)…read more I've been going to Carroll's for years with my various little cars. My dad (pre company cars) used to bring his cars here and as part of my car indoctrination, I was told to only come here and so I did. And I still do, despite the garage being in Paisley and me now being based in Edinburgh. So, reasons why I come here: Service is second to none. My car is HONESTLY assessed. Example - If it doesn't need done for six months or 2000 miles (whatever comes sooner) then it will be done then. No scare stories that it must be done immediately. I can use non-technical language and not be laughed at. I can do stupid things, have to get the car repaired and not be laughed at. I know my car is in good hands, I'll get decent tyres/parts used on it and it won't take an age to be returned to me. No work will be done without my approval - wee phonecall to check first. 5% discount for cash I can speak to Jerry (the owner and mechanic) and explain - not go through some service desk or smarmy sales manager who says I'm wrong (or computer says no). So, good garages are hard to find and in this climate, the pounds are precious. If you need an amazeballs, local, independent garage with great mechanics and the lovely Mrs Carroll keeping you informed, then what is not to love and to cherish from the first car onwards :-)

Having moved to the area 4 years ago I set about looking for a local garage that I could trust for…read moreMOT's and general repairs. As an engineer myself and son of a retired mechanic (not to mention a bit of a petrolhead) I have been working on cars since I was waist high, so finding somewhere I trust completely is a tall order but John Brady's have managed just that. My first visit here was to have an MOT carried out where I found the garage staff to be pleasant and friendly. They also took some time to chat about my car and build confidence that they knew what they were talking about. Following visits for MOT's on both mine and my wife's cars have built a good, trusting relationship with John Brady's. When I used them to price some specialist tyres for my track car they were good enough to call around their suppliers and then price match my usual online supplier. I have found them to be very reasonable for normal road tyres for various cars now. I have also had some diagnostics and repairs carried out when I haven't had the time or tooling to do it myself and have found the pricing to be very fair. The well lit MOT bay and workshop are visible through the large windows in the reception area showing that they have nothing to hide (anyone who has been in a dim lit back street garage will know...). In summary - this is a friendly, trustworthy garage who will take the time to explain any work required and do it to high standards for fair prices. Give them a try.

I think this may be my first ever review of a car mechanics, so a definite life milestone right…read morethere I would say ;) Nominally one doesn't get overly excited about places like this, after all, if you're coming here it would suggest that your car is poorly and you are likely to be landed with a hefty bill for your troubles. But Tuga Garage is a place you can be confident knowing that your car will be looked after to the highest possible standard! The chap that runs this place is Bruno, a friendly and talented mechanic from Portugal. I've only been using him for about 6 months and discovered the place after some darn right rotten experience with other local garages. Its taken me a while to find someone I can trust, but this is definitely a place I am happy to award a 5 star rating too. The big difference I have found with Tuga is the customer service. Work has always been done in a timely manner and Bruno communicates with you well, letting you know how much parts are gonna cost and when he expects the job to be finished. Also, its the most spotless and well organised garage I have ever seen, so for a neat freak like me, this gets extra brownie points in my book :) Although Bruno is a specialist with Peugeot and Citroen, he is more than capable with any other makes. Although I've only used Tuga Garage on a couple of occasions I have found the work to be extremely professional and very good value. It's not the kind of garage that is intimidating either, so if you are in need of a helpful and reliable mechanic, Bruno is your man!

Damsel in distress!!! - could not get my sunroof closed over properly and rain imminent- these guys…read moretook pity on me - sorted it within a few minutes and no charge - thankyou so very much . Tiguan owner !!!

extremely convenient and very efficient…read more Booked my car in for an MOT through their easy-to-use website and had it back within 24 hours.

Went for an MOT, only for the car to fail. I understand these things happen from time to time, but…read morewhat I didn't expect was for the time it would take for the car to get fixed. It took me two visits of asking for an update before a part was mysteriously sourced within ten minutes of my second visit. I was then quoted a rather high repair bill but due to desperation, I agreed to get it done, on the assumption that it would also be re-MOT'd at the end of it. I was phoned on the day, after the repairs were done, to be told that I would not be getting an MOT and if I wanted one, due to the time it took to get repaired, I would have to pay full price again. I ultimately took my business elsewhere and regret ever going there.

I have been using this garage for three years as the Manager was a mature old guy who was very…read morehonest and I trusted him. When i went to drop my car off I said to my friend I had a bad feeling and no chance was my car going to pass and guess what it failed. I was quoted £145 to replace a cracked bolt in the suspension. When i phoned around I was told £99 was the max. I queried the cost and £42 was immediately taken off. The pick up time was put back and back as they were having problems getting some old screws off when I eventually did pick up the car I drove to the top of the road and had to come back. Ever time I turned the steering wheel the car shuddered. After twenty minutes of" looking over" the car the Manager returned to say nothing was wrong. When I left the garage the problem had magically disappeared.I will never use or recommend this garage again and if I had seen the previous review I would not have booked. No point getting a cheap MOT when you have no faith in the integrity of the garage. If I knew where the old guy who used to work there had gone I would go there next year but will definitely not be coming back to this place. Avoid!

It's hard to review a garage and be 5-star-worthy excited about it. So that's the reason for the 4…read morestars. My car broke down on the bank holiday Monday, and the AA towed my car here for me. Halfords was closed on the bank holiday but apparently it's ok to leave your car in the carpark and stick the keys through the door (even though it says not to on the door). I got a call early on Tuesday morning to check what the car needed (a new drive shaft) and they quoted me just over £300 to get it done. I was worrying later that afternoon that I hadn't heard anything, and they weren't great at answering the phone. I got through about 4pm and they confirmed it would be ready in an hour. When I arrived, the car was ready to go and my payment was collected (bang on the quote he'd given me that morning). The guy was super friendly and helpful with good banter, and even showed me my broken drive shaft. I believe the parts come with a 12 month warranty as well. While Halfords isn't usually my garage of choice, I was pretty impressed with their speed, price and customer service.

Great service done. No extra charges. Good response time. Value for money. Definitely recommend…read morethem.

Easily the greatest garage I have ever come across in 20 years of owning a car…read more They are the most honest, genuine people. It's a family run business with a huge waiting list to get work done which is a testimony to their trustworthiness Also they are genuine car enthusiasts, Always giving stories of great cars they had or customers cars, it's fascinating to hear. Aston martins to rolls Porsche to bentleys, jags to range rovers there isn't a car that I haven't seen in their garage along with the everyday cars They cannot do enough to help get your car back in the road for the most reasonable price I am not saying they are cheap, you do pay for what you get, you will not be ripped off like other garages I've used in the past have done

These guys arent you average 'parts swappers', the actually FIX cars properly - sound advice, sound…read morecharges and great repairs. I'll never goto a dealer again. If something doesnt need fixing or replacing for another few months they'll tell you, they dont look for stuff with normal wear and then try to scare you into replacing something. can't recommend them enough really - dont be put off by the front door - remember this is a real garage, grease, oil etc - dont expect to be shaking hands with a guy in a suit... these guys get 10/10

Absolutely delighted with Prolek .First time using this garage and the service was first class…read more Fixed my car easily (which two other garages couldn't ) at a brilliant price saving me from an absolutely rip off quote from Fiat Dealership Arnold Clark Rutherglen. Will definitely use again and highly recommend