I love small businesses and all but this place is horrible! I ordered my husband a Father's Day/…read moreAnniversary gift here May 11th . I texted to see how things were going may 24th no answer. I went to the store on May 29th and it looked almost done . At this point I was excited to get it and give it to my husband. I went back to the store June 12th to see what was going on, since I didn't get a phone call or text on the status of the coin holder and it wasn't open . I was ok that's fine I'll come back, I went back to the store. Every day for a week in the store was never opened. Eventually, I found them on Facebook and added them sent them a message asking what was going on. I kept getting the runaround on when to pick up and when it was going to be ready every day was a new excuse on why they couldn't meet up or give me the coin holder . Eventually on Monday May23rd I received the product. It definitely looked like it was just got thrown together with no care in the world. When I first approach this company to make my husbands coin holder, I gave them a reference photo of what I wanted. The only thing that looks remotely like the photo I gave them is the shape everything else looks horrible .when I received the coin holder I could tell it just got burned or glue because it smelled really bad . Before meeting that day he said he already had it done a couple days prior to meeting up, so I was questioning why it would smell like he just now finished it. I'm not sure if he just didn't care about the project or what it was but I was very disappointed especially since this was supposed to be a Father's Day gift/anniversary gift. The communication with this company was absolutely horrible. It definitely was not worth $360. I was highly disappointed because I was looking forward to it and thought it was gonna look absolutely beautiful. I am highly disappointed the owner could tell I was disappointed, because he even said himself "Oh, you don't even like it." if I was him and I knew a client didn't like something I would feel bad and try to get a refund or make a new one. But no, he acted like he didn't care that. I didn't like the product at all, also at this point I was so over him . I just hope this review gifts another person a spotlight on how this company operates . The communication is horrible, The product is horrible, the quality is terrible.

I love small businesses and all but this place is horrible! I ordered my husband a Father's Day/…read moreAnniversary gift here May 11th . I texted to see how things were going may 24th no answer. I went to the store on May 29th and it looked almost done . At this point I was excited to get it and give it to my husband. I went back to the store June 12th to see what was going on, since I didn't get a phone call or text on the status of the coin holder and it wasn't open . I was ok that's fine I'll come back, I went back to the store. Every day for a week in the store was never opened. Eventually, I found them on Facebook and added them sent them a message asking what was going on. I kept getting the runaround on when to pick up and when it was going to be ready every day was a new excuse on why they couldn't meet up or give me the coin holder . Eventually on Monday May23rd I received the product. It definitely looked like it was just got thrown together with no care in the world. When I first approach this company to make my husbands coin holder, I gave them a reference photo of what I wanted. The only thing that looks remotely like the photo I gave them is the shape everything else looks horrible .when I received the coin holder I could tell it just got burned or glue because it smelled really bad . Before meeting that day he said he already had it done a couple days prior to meeting up, so I was questioning why it would smell like he just now finished it. I'm not sure if he just didn't care about the project or what it was but I was very disappointed especially since this was supposed to be a Father's Day gift/anniversary gift. The communication with this company was absolutely horrible. It definitely was not worth $360. I was highly disappointed because I was looking forward to it and thought it was gonna look absolutely beautiful. I am highly disappointed the owner could tell I was disappointed, because he even said himself "Oh, you don't even like it." if I was him and I knew a client didn't like something I would feel bad and try to get a refund or make a new one. But no, he acted like he didn't care that. I didn't like the product at all, also at this point I was so over him . I just hope this review gifts another person a spotlight on how this company operates . The communication is horrible, The product is horrible, the quality is terrible. If there was an option to give zero stars, I definitely would do that.

I was so happy with the personal engraving done by Familiar Faces for my sterling silver bar…read morenecklace (purchased at a fine jewellery store). I've used Familiar Faces in the past as well and cannot recommend them enough. The prices cannot be beat and the turnaround time was so quick. Highly recommend.

I needed a crystal memento engraved at the last moment and Sherrolyn and Roger worked to get it…read moredone and make it a special day for my colleague celebrating his 20 years with the company. Sherrolyn was quick to respond to my initial query and worked with me to get the piece I wanted. Roger worked on the design and responded in real time with updates needed. Thank you both and Familiar Faces Engraving for an amazing experience. I recommend them for the service and cooperation and will definitely reach out to them again. They quoted the lowest price and did not change when I told them about other quotes that were 2x or 4x their quote, and was willing to pay more for quick service, shows their values and good business practices. Thank you!

I had the pleasure of working with them and I must say, their impeccable craftsmanship left me in…read moreawe. They are truly gifted at what they do and their attention to detail is remarkable.

From the owner: In house, laser engraving, impact etching, and sandblasting of monuments and headstones. great…read moreselection of in stock materials and ability to source if not in stock.

I just got yelled at for showing up twenty minutes early to pickup some shoes. The door was open…read more Most retailers would be happy but this guy was awful.

Paint boot heals and stretch a running shoe, no estimate provided or call, 80$, a little rich…read more Understand its not an easy business, but...