We had a new Amana (furnace and A/C) installed after having to replace a circuit board in our 27…read moreyear old Heil system. We have had Jern's out in the past to service our old unit and they were always quick to respond and quick to get us going again. The new unit installation took under 4 hours to complete and was done in a professional manner and the technicians were friendly and well trained. We are pleased with the installation and look forward to many trouble free years.

We needed to have our heater diagnosed and repaired. We called and had a repairman here the next…read moremorning. It turned out that our flame sensor was dirty and needed to be cleaned. Our repair man diagnosed and fixed the problem in about 10 minutes. He was very professional, pleasant, and knowledgeable. Overall, the price was very reasonable, and our repairman gave us some tips for the future. I'll call again next time I need service, but that'll be a while. I'm confident he fixed the problem!

We have used Peters for the 30 years we've lived in Quincy. Whether on our personal home or rental…read moreproperty, we've always received prompt service by professional technicians and charged fair prices. As an example of their service, recently the 30+ year old system in our home failed in the middle of the 94-98-degree heatwave. Called Peters and they looked at everything and presented us with options, essentially patch the old system or replace part or all of it. We opted for a full replacement. They scheduled an install crew for the next day as they had the needed components in stock. The next day the crew arrived at 7:30 am and by 3:00 pm they were headed out the door and we had nice cool air running! We've heard horror stories from several friends who have had terrible experiences with other local HVAC outfits, and while we don't like to see friends have bad luck, it sure makes us appreciate Peters all the more! The other upside to Peters is they're Carrier dealers. In our experience their is simply no equal to Carrier. Quiet, reliable, and fairly priced.

My furnace kept shutting off so I called these guys and brian showed up and found the problem…read morealmost immediately! I would absolutely recommend Peters for your repairs.

While remodeling a trailer for our customer we had a problem with her furnace. We were informed…read morethat this company was the one that installed it and that it was under warranty so we gave them a call. First visit was because the furnace would not stay running. The man came in and at first he was nice said that it was throwing a code he had never seen before so he needed to call his boss. Came back changed out a blown fuse furnace worked for a couple days and then began to act up again. We call back and for an entire day we were unable to contact because it said the number was not in service. When we finally were able to get through we were not given a time that the technician would arrive after multiple times of asking. He showed up sometime the next morning and of course we didn't have the door unlocked because well we didn't know what time he was going to be there we aren't just going to leave our customers doors unlocked for no reason. We got a call at 9 am that he was there we missed the call so we called back and the technician was rude and said well I'm in Burlington now so we asked when they would be able to come back they responded with 6 am the next morning no problem we had the door open for them. He claimed the furnace was fixed. We went over the next day to find the thermostat hanging by its wires out of the furnace itself not even put on the wall. It is dangling in front of the fresh air intake and the thermostat is registering a temperature of 99 degrees and it is extremely hot hot inside.We attempted to turn down the thermostat and even just switch it off using the thermostat neither of which worked. The only way to get the furnace to shut off was to turn it off via the main breaker box. When we finally get the unit shut off the unit is making a pinging noise which told us the unit was extremely hot. We tried cycling the power and turned the breaker back on and instantly the furnace turned back on and started to heat the house again and the thermostat would not allow us to shut it down. The tech said that the thermostat wire in the wall was messed up and a new wire needed to be ran for it to work properly. I don't understand why he couldn't run said wire as the tech but he didn't. Anyway we shut it back down via the main breaker and let it cool off. We open the furnace panel to find screws and wire nuts just laying inside the furnace. And the wire that he did put in was wired incorrectly causing it to never shut off as well as having the thermostat sitting in front of the air intake which left it with a cool breeze constantly going over it. Not to mention he didn't even have the courtesy to lock the door when he left. This technician is lazy, rude, and incompetent. Had we not showed up to check the furnace the trailer could have caught fire amongst other things. I wouldn't recommend this company to my worst enemy.

Tom did some quick preliminary troubleshooting through Facebook before coming to my house within 15…read moreminutes of my request. He had my furnace up and running within another 15 minutes. Could have tried talking me into a $300+ replacement part but instead repaired it and gave me good advice. Quick fix, polite and very reasonably priced! I'd highly recommend Your Heat and Air Guy!

Excellent work and service! I had Happyland install a tankless water heater and all new pex lines…read moreto replace old water lines. Jason is a craftsman. He and his apprentice were meticulously thorough and have done superb work. Not only is the work above par but Jason immediately developed a strong customer relationship by providing detailed information about the work to be done and scheduling, as well as the progression during the work. High marks across the board for this company, the quality and skill of the contractors, and the experience as a client.

Since they left Fairfield, their service is rotten and left us in a very bad way. Will not…read morerespond to phone calls and will not take care a mini split that is under warranty. Don't think they know what to do. Very upset with them.

Fixed in good time. Punctual and explained what problem was before fixed. Allowed my put.read more

From the owner: HVAC Contractor and Complete Water Well Service…read more At Francis Pump & Well Service we put hard work and dedication as our top priority. Our strong family values, commitment to quality service and dedication to work passed on from generation to generation is your guarantee.