We had a new Amana (furnace and A/C) installed after having to replace a circuit board in our 27 year old Heil system. We have had Jern's out in the past to service our old unit and they were always quick to respond and quick to get us going again. The new unit installation took under 4 hours to complete and was done in a professional manner and the technicians were friendly and well trained. We are pleased with the installation and look forward to many trouble free years. read more

We needed to have our heater diagnosed and repaired. We called and had a repairman here the next morning. It turned out that our flame sensor was dirty and needed to be cleaned. Our repair man diagnosed and fixed the problem in about 10 minutes. He was very professional, pleasant, and knowledgeable. Overall, the price was very reasonable, and our repairman gave us some tips for the future. I'll call again next time I need service, but that'll be a while. I'm confident he fixed the problem! read more

Bob and his guys installed a new HVAC system in our home. They left everything clean and neat and removed the old system. They went above and beyond to get us up and running the same day, even after hitting some snags beyond their control. They were professional and gave us great advice on our purchase. Our upstairs is no longer hotter than our main level. True success! read more

The owner came over and did such a great job of salesmanship that I didn't even bother to get my usual 3 estimates. I was sold. I was qouted 4 different levels installation with cost and hardware and labor included. The crew was very respectful of my home and conducted themselves in a very professional manner. The heating and air was installed in 3 hours! If you can believe it. The new unit has been kicking butt for a few days now and I'm super happy with it. We are also getting a nice rebate that the salesman made us aware of which is cool. So for around 5-6 thousand dollars you will get labor and the cost of the unit and 10 year guarantee plus a $900 rebate PLUS the Amana furnaces they sell are built in the USA. So I highly recommend this business read more

Only 18 hrs from 1st calling Jern's that we had an issue with our furnace to enjoying the warmth from our newly installed unit. Fast response to original call and when it was found that our heat exchanger was cracked they were able to quickly supply and install a replacement unit. Thanks, Jern's read more

We needed a new AC unit, Bob Jern, came to our home, explained the features and benefits of his Amana units. While talking with him we realized we needed a new furnace, as our old one was over 30 years old. Our home is very comfortable now. A difficult decision was made easy. Thank you, Jerns read more

We had our furnace installed by them and that experience was fantastic! However, this year our furnace was leaking and we called them due to the warranty we purchased on the unit and we were told that "leaking isn't covered under the lifetime warranty". Fine, whatever, still had them come out cause we obviously can't have the furnace just leak. Took a week for them to come out the first time, they spent 10 minutes here and left. Wasn't fixed. Called again, no one ever came from that call. Called a third time, couple days later someone showed up blew some air through a hose and said that was the problem. The hose they installed 4 years before was too small and that was making it leak. They were here 5 minutes. Guess what?! Still leaking, I called a fourth time and explained I was very unhappy with the service I have gotten from them and I was basically blown off and told they will get to me when they can. I would not recommend them to anyone. The office lady was rude every time we called and we were made to feel like an inconvenience. read more

They responded very quickly. They were professional, courteous and displayed expertise in their field.

Talked to Jern's at the Home Show at Pzazz about my AC. They told me to call them when it warmed up in April so I did. Made the appointment and they never showed. Rescheduled for the following week and they never show up on time. Called later that day and said they showed up 3 hours later and I wasn't there. No call to tell me they'd be late. Not dependable at all. Don't recommend. Stay away! Use Brockway. read more

Heat went out, called Jerns- 10 minute response time, finished in another 15! Great Service!

I had the usual " central air goes out in the middle of a heat wave." So i called jerns, they said they could be here in the morning. Great I thought!! Yeah right! What a joke. I called in the morning to confirm they would be here and she said he would. Well it's 11:58 and still no one. I have 2 little kids that are having a hard time with the heat and its very frustrating. So i call them back and he tells me he has 2 calls ahead of me now, and then he will get there after that. What!? What happened to the morning? I told him I wasnt going to use him after all, and i cancelled. Called Brockway instead. They were friendly and he will be here in less than an hour! Thank you Brockway for all you've done for my family!!! read more

I made an appointment with Jerns and they showed up and did everything exactly as one would expect. They ended up installing a new furnace and air unit and everything has been great! I would highly reccomend them! read more

Needed my air conditioner serviced, called around and Jern's was the first to even answer the phone. Scheduled an appointment for the following day. The gentleman was on time, seemed to do a thorough job, and he let me know what was wrong with my system. The system needs replaced. I am currently getting bids from multiple contractors, but my experience with Jern's thus far has been good. read more

I think it's fair to say that anytime when we have needed help with our furnace - Bob & his staff have been there the same day. It started off about 3 years ago when we had trouble on a weekend with our furnace - it was an older one that came with the house when we bought it (not an Amana brand). Jason came out & fixed it on the spot that evening - without any overtime charges. A year or so later, we ended up replacing that furnace with a new one and only asked Bob Jern for the bid. He gave us several options & took the time to understand our needs before suggesting anything. We had several options to choose from & ended up going with an Amana 2-stage High-Efficiency furnace - he was able to install it right away. Just this last year (2008) we decided to add central air to our 2-story home & again, just called up Bob for the recommendation. Our home stays at a comfortable temperature at all times & we have actually seen a reduction on our electric bill. No regrets whatsoever. read more