2 Guys, 1 Cut…read more Out-of-towner was in need of a hair cut and saw the barber pole at Broken Blades Barbershop. Walked over, but Seth was booked well in advance. So he suggested Lucas at The Den Barbershop. Hell, Seth found the shop on my phone and even helped me book a same-day appointment with his buddy Lucas. (Note: Anyone business owner that eagerly recommends others, even their competitors, is a good person in my book. Be sure to look up Broken Blades next to Starbucks!) I arrived and played with the house dog a few minutes before my appointment. Lucas sat me down and asked what I was looking for. Mainly I just gripped about all the hair I'm losing cause I'm getting old and after poking at my head a little bit, he said, "I can make this look like you're not losing all that hair." (My internal reaction: "Huh?! How??"). But since Seth recommended him so highly, I just told him to go for it. Since he saw me watching one of the television screens in the shop, I think he purposely turned my seat so I faced it and he did his work. When he was done, he turned me back to the mirror and I was speechless. I was honestly speechless because I haven't gotten as good of a haircut like this in the last ten years. Highly recommended Seth at Broken Blades and Lucas at The Den Barbershop!!

Great dudes..... Great cut..... all in a relaxing environment. This is the spot if you are…read morelooking for those three.

Great place for a haircut! I got exactly what I requested and all the guys there are awesome…read more Definitely going back.

Since I was 13 years old I have been going to Kings Club. I was only 13 years old when I started…read moregetting my hair cut in a barbershop. Matt was there my first day and he's the only guy I will let cut my hair. He also runs an incredible nonprofit Barbers for Baja! Check it out. Would given them 6/5 stars if I could. All the other guys are great. You cant go wrong no matter what chair you sit in!

ALEX IS THE BEST!!! Prior to him I went to the same person for a decade. I was in the area and…read moreneeded a haircut and on the first shot he nailed it! Highly recommended !

Best barber in Dana Point! Did such a great job. Perfect length and layers. Definitely coming back.read more

This review is not for the haircut (I go to Alicia and she always does a great job) but for the…read morebooking process. I made an appointment a 6:00 PM appointment for yesterday, to see Alicia before she leaves on a trip. I went through the website, chose my time, selected my stylist, doubled checked everything, and hit confirm/send/whatever button finalizes the transaction. An email confirming this arrived soon after. I put it in my calendar. All done, right? Apparently not. After driving 30 min to get here I was informed I did not have an appointment. I explained exactly what I did and was then gobsmacked to hear that after I book an appointment online the email I got has a code in it that I then need to enter online in order to REALLY confirm the time slot. Then, after that's done you apparently get 2 more confirmations before your appointment. You'd think this is scheduling surgery or something. This has got to be the most inane, idiotic approach to scheduling I have ever seen. Everywhere else on the planet, when you hit CONFIRM, that's that. You're in. Why am I, the customer, who made an appointment, being asked to do so much work just to keep it? But what if I don't show up, you're asking? H&N has my CC on file, so if the policy is you get charged if you don't show up, and I've acknowledged that somewhere on their site or by simply booking the appt, then that's on ME. Luckily, Alicia was able to get me in after first agreeing the stay late, but then her last appt canceled so I got in sooner. But if I had driven all that way just to be told my appt I definitely booked wasn't going to happen for a WEEK... this review would've had a harsher tone. I'm not jumping through a series of hoops to keep an appt I made and if that's going to be the policy here in perpetuity then I'll spend my money elsewhere.

I've been a member here since February 2023 [and with H&N since 2022] and was locked in at $80/mo…read moreand told I was "grandfathered in". That's why I stayed with them even when other locations had lower rates or the same rate. It had worked for me... until this week. I checked my bank statement yesterday and saw a $96 charge. That's a 20% hike with zero warning - no email, no text, & nothing in the app. I searched every folder in my archived inbox (I keep everything) and found nothing from this location. When I texted the shop, they said "We emailed you in May." If they did, it never got to me. I haven't even been able to get a service here since Dec 16th 2024 because appointments are impossible to find due to my schedule. I've been driving to other H&N locations just to use the membership I'm paying for. The good: - Most barbers are pretty solid, though results can be hit-or-miss with a couple - The owner's wife does fantastic job with facial waxing - The owner himself seemed friendly (on the couple of times I've met him) The bad: - Surprise price hike for longtime members. - No verifiable notice or prior explanation. - Limited appointment availability at my "home" location. I asked them to cancel my membership on the spot - paying nearly a hundred bucks a month for something I can rarely book there (and with no heads-up on price changes) isn't worth it. Other H&N locations that I go to have membership fees (for new members of $80-$88 a month like at Valencia or Echo Park. It's too bad they couldn't have done these price hikes with more finesse and not just hiking me up to new-members rate

2 stars because the first haircut I got from Gina was fine. The problem came from the second…read morehaircut I got from her, and then what followed. My hair was roughly 5"+ when I went to get it cut. I go to Gina again and ask for the same thing as last time: shortened and blended, a very simple haircut. And it looked fine when she gelled it before I left. However, when I washed it out I realized the top was significantly longer than the sides. You ever see that 1991 kids movie Rock-a-Doodle? That's what I got. I was very uncomfortable with it, so a couple days after I texted her about my concerns and ask if she could shorten the top to look blended with the sides like I had asked. She agreed on a date to come in, but cancels the day of in favor of another client. We reschedule, and she cancels the day of yet again. This is what happened next via text message: ----------------------------------------------------------------------------------- GINA: Very sorry, but can't make it to work today. I was supposed to of moved yesterday, but my apartment wasn't available. So moving today. ME: Okay. When is it possible? ME: Friday? GINA: No, next week. Monday Tues or Wednesday. ME: Alright let's do Monday asap GINA: why do you want a redo haircut. Because I didnt cut enough on top? ME: Yes, because it's not blended at all. The sides are buzzed and the top is very long. It's okay with gel, but looks strange without GINA (buckle up...): If you didn't like your haircut, go somewhere else. And don't take six months to get a haircut and expect a perfect cut. I should of charged you more. ME: Are you kidding me? It looks terrible without gel and is an easy fix. Are you seriously not going to fix it? GINA: No, go somewhere else. ME: Lol sure. Good luck with your rent. GINA: With people like you doesn't pay my rent. I have clients that pay me rent for the month! Go to Supercuts or Sport Clips. ME: Angry? You did a poor job this time. Last time was good, but you need to learn to accept constructive criticism without lashing out. It's unprofessional. GINA: Then go somewhere else!! Asap ME: I already said I am. I think this text conversation will be my yelp review GINA: Ohh so scared! GINA: And I will respond, too! GINA: And please I need a bad review on Groupon, too! ME: It's a hack job, and your childish response makes it more comedy than critical at this point. But your response will tell me that I got to you. Maybe you'll cool off and learn from this. GINA: I have the right to refuse a service. Goodbye. ME: Oh my god I already said I'm going somewhere else. But if your refusing service makes you feel better then go for it. ----------------------------------------------------------------------------------- So if a client is uncomfortable with their cut, and requests a quick adjustment to what they asked for, Gina will tell them to never come back? Sadly, yes in my experience. Instead of listening to her client, or simply wanting to help resolve a concern like a professional adult (which would have taken literally 5 minutes), she chose to lash out completely unprovoked like an embarrassing child. Maybe it's because I used the word "strange"? Because that's when her temper tantrum began. This is not how a reasonable well adjusted adult responds, much less a professional. This review isn't intended to rate her haircutting ability. She seems okay enough at that. This is intended to illustrate Gina's character regarding the way she handles herself as a professional, and how she handles her client's concerns when they arise. It was unprofessional, childish, shameful, and embarrassing. And (now) it's rather humorous since my wife just buzzed that choppy disaster off of my head. Oh well, I guess not all those who are an adult behave like an adult. *** IF THIS REVIEW IS FILTERED, I WILL HAPPILY EDIT/RESUBMIT TO REMOVE ANY OFFENDING PORTION AND COMPLY WITH ANY OF YELP'S POLICIES POTENTIALLY BREACHED. ***

To easy and to awesome!!! Gina is great. She not only made her chair so welcoming but can sure cut…read morehair. Best haircut I've had in some time. She is super cool and easy to chat with. Make sure you get a shampoo too. Unreal with the cloth on my face. Almost fell asleep!! Highly recommended..call or text the number before you go in and she will be there. Am super stoked I found a new barber

My hair came out pretty uneven…read more Just wanted a simple fade on the sides, longer in the top, pretty much what everyone has nowadays. No good. I had to go have someone else fix it afterwards.

Stan took my son and gave them a trendy cut that was done with Great detail . Fun shop! Thanksread more

I live locally and was really hoping to make this my new regular spot, but my first experience here…read morewas incredibly unprofessional. I walked in and asked a barber if he had time for a mid skin fade; he said yes and told me to take a seat. Literally 10 seconds after sitting in the chair, he asked me to get up because one of his "regulars" walked in. When I asked if the person had been waiting before me, he admitted no, but said he had to take care of his regular first. To make matters worse, while I was waiting, another barber became free but simply walked out to smoke a cigarette instead of helping the people waiting. It's clear they don't value new customers or basic professional courtesy. I won't be back.

Place is nice, made an appointment online. Needed the earliest available they started cutting me…read moreright when I got there instead of making me wait. For the haircut, I asked for a skin mid fade and leave the top.The front looked decent even though it was more of a high fade than a mid fade so I thought nothing of it BUT the entire back of my head is gone. They cut it all the way to the top, instead of mid fade I basically got a zero for the entire back. 2 stars simply because it is a barbershop so the cut is more important than experience.

I came by Señor barbers to get my hair fixed from a botched job at another shop. When I walked in,…read morea Primus song was playing on the radio, which was immediately a good vibe! Bailey fixed me up nicely and evened out my hairline so that I don't have a rat-tail anymore haha. It's clear he's been doing this a long time, and I'm glad to say I've found my new barber.

Nice to find a shop where you don't have to wait for 30min+ before you get to sit down for a hair…read morecut. I got my hair cut by Bailey, he did an awesome job. My hair cut was on point and the beard trim was much needed; I also enjoyed the conversation we had! Definitely my new spot to go to get cleaned up.

Great barber shop love this place have been coming here for years Jed is my barber really good…read moredude... everyone is very friendly

Love this place. It's a barbershop for dudes. Colton is the man. They're all good, so you can't go…read morewrong. You're going to hear some banter, sit back, chill, enjoy the show and know that your hair's gonna look great when they're done. It's the only barber I go to!