These guys are great - I will absolutely do business again and definitely recommend. They were personable and professional the whole way, and their work was great. They helped me through some long delays with a manufacturer warranty situation, and literally turned around a hot water heater / furnace replacement in 1 day, after we were able to get our hands on a unit. Swift communication, great work, very pleased customer. It's only a matter of time before the next thing on the RV needs to be fixed, I know who I will be calling. read more

The mobile unit for Broken Wheel did a fantastic job adding a 5th wheel hitch and airbags to my new truck. Jason and his son were very knowledgeable and got the job done in a few hours. I highly recommend them. read more

Broken Wheel RV - New 5th wheel hitch - RV Repair Near Me - Santa Ana, California

I read two online reviews written recently By 2 guys complaing about being defrauded by this business All i can tell is ive know jason and his family for a number of years in business And he is as honest and trustworthy as it comes. Sometimes stuff happens , if snd ehen it may he will set it right read more

I'm liking Jason's new mobile service. His son came to the house to fix my van fan. He was very knowledgeable and kind, installed a new fan and kept the van clean. The invoice was sent to me by text and I paid online. Super friendly, easy service. Give them a call if you need any RV services. read more

Buyer beware - Jason will lie straight to your face, and not think twice about it! Although he comes off as a trustworthy salesman, just know that when he asks for money up-front for parts because "he's a small shop and can't afford to front the cash", he won't tell you that he might just pocket the cash and then never buy the parts or perform the work! In August of of 2023, I gave Jason $3000 to purchase parts for our RV, and despite requests for status, a year later I was still waiting. Finally he agreed that he needed to repay me for the parts, but now it's been almost two years and he's totally ghosted me and won't answer any of my calls or texts. In addition, his "apprentice" broke the front door lock when he tried to force it open using the wrong key - which cost me another $400. But the worst part about my experience was that the when I went to pick up the motorhome, the Air Conditioning belt was mangled, and the box was totally unattached - which cost me another $3400 to get repaired. Jason lacks integrity and follow-up. It's very sad and frustrating dealing with people like Jason who essentially steal from you. I can back up every statement made in this review. read more

This guy is a total fraud! I was traveling to Southern CA from MA visiting family and needed air bags to help level out my ride - an Entregra Esteem. He comes across as nice and knowing but stiffed me $1,200 in parts! After I confirm my chassis with him twice, he orders the parts which I had to prepay. They turn out to be the wrong parts which set me back a week ... he gets and installs the "correct" parts but they don't work on my chassis, which sets me back another week! I go to retrieve my rig and he doesn't refund me for the parts he ordered that do not work ... OK, whatever I've got to get going ... I drive away and notice my retractable step is jammed and doesn't function - it was in perfect condition when I dropped it off ... he plays dumb and after some back and forth, he owns up to smashing them on the curb and promises to reimburse me for a replacement step. That was in October 2024. I am still going back and forth with him as he continuously promises to pay me ... what a joke of a business man, serves me right for believing his BS! read more

Jason (owner) has been so professional from day one. We were given the name of this shop from another business and told they were wonderful. So we just showed up with our RV. Jason came right outside introduced himself, listened to what we wanted and said; Sure. He not only attached the box and break lights to the back, he took 4" off the length sticking out, and attached the license plate. All in a couple hrs. Price was past reasonable, it was GREAT!! We are now scheduled to get our springs installed and WeBoost this week. They are also going to replace/install a sofa we have ordered and are having deliver to them. They do it ALL, and with a smile!! This business gets ten stars! read more

Broken Wheel RV - Box attached to back of RV w/break, blinker lights. - RV Repair Near Me - Santa Ana, California

Broken Wheel sold me a flat tow package and wired my Jeep for towing. Great job. Good price. All of the work was done at my home.

Great work, great communication and customer service! Installed flat tow system on my Ford Maverick Hybrid!

We absolutely recommend Jason and Broken Wheel RV. We had several issues with our motorhome that caused us not to be able to use it. We were referred to Jason by a friend (thank you!!!) and we called and made an appointment to come in. He was there, ready to talk to us and look at the motorhome. He determined why the generator wasn't working and was able to repair it -- same thing with our main air conditioner -- both fixed. He looked at some other issues and took care of those. Jason quoted very reasonable prices and those were the prices he charged -- no upselling. He is friendly, professional, knowledgeable, and a great guy. We have found our motorhome mechanic!!! read more

Broken Wheel RV - Motorhome home -- fully repaired and serviced!! - RV Repair Near Me - Santa Ana, California

WARNING! Do NOT give Jason any money up front even if he tells you he is a small business and can't place your order without payment in full. I paid Jason at Broken Wheel $5300 to order and install a new generator for my RV in March 2024. Jason was unable to get a generator shipped to California and so after going back and forth for one year with Jason continuing to tell me the generator was coming or he could get an alternative, Jason finally admitted that he could not get a generator for me and needed to return my money. But he couldn't. He didn't have it. We agreed on a payment plan for him to start repaying me in April 2025 , however, he has yet to pay me one dime, despite my reminders. I am literally out $5,300! Jason seems like a nice guy and was very apologetic that he couldn't repay me, but this is NO WAY to run a business. I am not sure if this is a scam or if he has just run in to tough times. Regardless, I am now going to have to take him to court in an attempt to get my money back. Very stressful and inconvenient. I recommend you take your business elsewhere. read more

These guys are great. They were referred to be by Plaza Muffler in Orange who did by Jeep trailer hitch. I brought my 2024 Ford Maverick Hybrid in for a tow plate so we can flat tow it behind our motor home. They completed the work on schedule and kept me informed from the time they took the order to scheduling once they hard the parts on hand. We will be having them put auto levelers on our motor home as soon as those parts arrive! read more

Took a 2019 F150 to them to mate with my coach. Treated me great, priced fair. Good work, Nice people too!

Phenomenal service!! Can't say enough about these guys! Brought my rig in to have the heater looked at, while there the compressor went out. They figured out what was wrong with the compressor, reset the heater and fixed it all in a day. When I asked them if the heater company was gonna cover the repairs they said "no, it was an easy fix and the warranty won't cover it. You don't need to pay us anything, just bring your business back next time". They didn't try to sell me anything, rip me off, or do anything unethical at all!! Very very rare in the RV repair business. These guys have won my business for life, and I will refer every single person I know to them. On a side note, they don't just fix RV's, if you need automotive or power sports repairs give them a call and see if they can do it read more

100% recommended! Great communication, affordable rates and quick turnaround time. Dropped off our trailer at 8:00am Thursday, estimate to repair received by 11:30am same day with confirmation for parts ordered. Repairs completed and trailer ready for pickup Friday at 11:00am! Can't ask for more efficient and reliable service. Thank you Jason and Carter! read more

We were in a bind traveling for vacation from AZ when the high winds in Palm Springs tore a large chunk of our roof off of our RV. Broken Wheel came through for us and helped us get repaired and road worthy again so that we could enjoy the rest of our vacation. Super nice owner that is extremely helpful. Would definitely do business with them again! read more

We were taking our RV out for trip to Texas and wanted to tow a vehicle. We also wanted to replace our Axxera stereo head which never functioned well. Jason and his crew stepped up for us ! Jason recommended the Road master brand for our tow bar and alpine stereo head as a replacement. We ended up crunched for time nearing our leave date but the crew at Broken Wheel installed everything perfectly. They walked us through the tow bar process and didn't let us leave until we were comfortable with it. Jason stayed in touch with us on our travels checking how installed components were doing. We had a slight problem with cameras and Alpine stereo unit, but Jason said no problem he'll make it function when we return home. We totally recommend Broken Wheel for your RV needs! read more

We were coming from out of town to purchase a trailer and we're notified the day before our trip we need a trailer brake controller. We looked online for someone in the area and we're luck we found Broken Wheel RV Center! When we showed up they had us pull around and started working on it right away. The owner was extremely helpful, told us about lake Isabella. I asked a random question about a Toyota mod and the owners son had the exact answer to my question. Before we knew it the installation was complete and we were on our way. Under 30 minutes. Highly recommend this shop. Great customer service at a great price! read more

These guys are awesome! My husband and I recently purchased a travel trailer and wanted to install a back-up camera and a few other items. I found Broken Wheel RV Center on Yelp. They had great reviews and sounded knowledgeable and friendly over the phone so we brought the trailer in. In short, they have been wonderful. We have our back-up camera now as well as so many other details they've handled, including adding custom shelving and a spice rack in my little kitchen. Do not hesitate to take your RV to Broken Wheel! read more

These guys definitely are worthy of praise. I hadn't used my trailer for over a decade, and they were able to get it dialed in and ready to use. I am pleased that I opted to have them get in back in shape, rather than just getting rid of it. For a minimal fee, I am back out camping and having fun. Thank you! read more

100% Satisfaction! Took our 1957 Airstream to the shop. Jason and son replaced the axels, bearings and new brakes. Will be taking the trailer to Montana and we feel extremely safe with the work they did. Also new plug for the brake lights. We have been communicating from Montana and these guys are terrific. I would recommend them to anyone. Thank you Jason and Carter... read more

These guys are the best. Came here for my trailer repair based on the overwhelming positive reviews. After talking with Jason for just a few minutes about my repair needs I knew those reviews were accurate. Despite my best efforts to spend more $ Jason thought he could diagnose/fix the issue without replacing the part. (Who does that anymore?) He was right and saved me 50% on the total cost of the job. Talk about honest, hard to find these days. Pricing was more than competitive and without huge mark ups. My repair was completed in a day, very happy with the results. I'll be back for any future repairs or modifications. Support local, small business. Do yourself a favor and go to Broken Wheel RV Ceter. read more

Jason and his team provided excellent customer service and did a great job on my Honda Accord hitch install! Installation was quick and I was out the door in no time. They are very knowledgeable and were able to answer all my questions regarding my hitch and the accessories I want to use with it. My bike rack fits perfectly and the hitch feels very sturdy. I highly recommend, you won't be disappointed! read more

Broken Wheel RV - 2014 Honda Accord hitch install - RV Repair Near Me - Santa Ana, California

Our 2010 5th wheel trailer needed a new axle. None to be found . They figured it all out and installed everything we needed in a very timely and efficient basis ! Great guys in there and recommend highly!! read more

I bent the electric jack on my RV and was badly in need of a quick repair. The guys at broken wheel hooked me up! They even had a used jack that worked great and sold it to me including instal for a great deal. We're really happy that we found them! read more

Jason and his team fixed us up with a tow package for our RV. They do great work and they do it fast. read more

Broken Wheel RV - Our little Ford Fiesta ready for flat towing. - RV Repair Near Me - Santa Ana, California

This is an amendment to my two previous reviews. I was a little harsh in my second review and would like to apologize to Jason and his crew. Jason has done two jobs for me since my last review and i am 100% satisfied with the quality and professionalism of him and his staff. My vehicle was rear ended while in tow and after visiting several shops I found myself back at broken wheel and i'm glad that i did. Do to my insurance co. I had to make two trips to broken wheel and my vehicle had to be taken apart twice to achieve the desired results Jason was extremely fair about this process and I felt like I was given priority to get my vehicle going again. I also had Jason do an engine door modification and it came out better then expected. I believe that I am now the only Winnebago Grand Tour Owner with an Electric Lift door which will make Service an Maintenance so much easier. The picture doesn't do it Justice. Thanks Jason and Crew for your excellent service and work. read more

Broken Wheel RV - OEM Tilt out door modified to electric lift providing easier access to Engine compartment and components - RV Repair Near Me - Santa Ana, California

I was referred by a buddy who had work completed by Jason. I needed some airbags installed on my truck and Jason did it at a very reasonable price and in a very short amount of time. I will be bringing my 30 foot trailer to Jason for repairs here on out as he is honest, trustworthy, and does amazing work. Great customer service, exceptional work, and no hidden costs! Thanks Jason and everyone at Broken Wheel RV for always stepping up and making my RV working right again! read more

I am really impressed by the work of Jason, Matt and his team at Broken Wheel RV! After being rear-ended, our travel trailer needed to have the damaged bumper removed and a new one welded back on. BWRV made our trailer look new again and even did some additional work for us, all in a very timely manner. They worked directly with our insurance company which really made things easy. I will definitely be bringing my trailer back for any future needs. Thanks guys! read more

Had my truck here to install some camper mounts for my cab over. They did an exceptional job and the customer service was amazing. I told them my time line how i needed it done considering i was getting my bed lined the day prior. They are very easy to work with and very honest people. They charge honestly as well and i will definitely be bringing my truck back for future mods read more

Broken Wheel RV - Camper with camper mounts installed by broken wheel rv - RV Repair Near Me - Santa Ana, California

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Jason repaired my leaking grey water tank. It's like new again and I paid less than I could have hoped for. Dave O. Huntington Beach

I can't stop talking about Broken Wheel RV Center. They were so professional and so nice. The owner, Jason, could hear almost everyone of my problems and identify them easily. He was 100% honest. I was very very impressed. I am urging all my friends to go to Broken Wheel RV Center. Just ask for Jason. read more

Beware!!!!!!....Took my 40 foot Winnebago journey there to get work my motorhome and it was stolen while in his care custody and control along with another class a motorhome and he will not take any responsibility whatsoever!!!! that's right!! and his insurance does not cover him therefore he does not have the proper coverage to do business beware!!!! And he even had the audacity to charge me for parts I never received they were stolen from him while they were in his care custody and control but still charge me for them good luck beware. read more

We are newbie RV owners and on our very first outing we started to get a strong odor of propane coming out of our tank while we were driving. Being complete noobs, we were freaking out and decided to stop at the first place that might be able to help us. We did a Google search and found the Broken Wheel RV. We gave them a call and the person on the phone said, we may or may not be able to help you and bring your RV anyways. Worst case, we will help you trouble shoot your issue. As soon as we pulled into the driveway, the person we spoke to came out, greeted us and immediately identified the problem. He pointed out exactly where the leak was and said that this is out of their expertise. He recommended going down the road to Mutual Propane to see if they could help. The employees at the Broken Wheel RV are friendly, accomodating and extremely professional. I appreciated their next level customer service and that they we willing to recommend other business when an issue is outside of their wheel house. Thank you so much to Broken Wheel RV for being amazing humans, I couldn't recommend an RV repair shop more. I look forward to doing more business in the future. read more

Jason was absolutely amazing! We had a very out-of-the-box need to add a motorcycle lift to our 5th wheel RV. Jason did an outstanding job and went above and beyond to take care of us. Not only did he create two additional hitches that exactly matched the custom factory hitch, he also corrected some imperfections in the lift hoist system itself. He is a die-hard fabricator/perfectionist. I don't care what job I have in the future, if it needs welding, he's our guy. His prices are very reasonable as well. Thanks Jason for everything! read more

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I took my RV and Jeep to fix the brake connection and they found the problem and gave me great service to replace the old system. I now feel very safe after they fixed and upgraded me. Now my Jeep breaks when I put the breaks on while driving my RV. Thanks Broken Wheel people. I will come back when anything happens that needs service or fixing my RV. Earl read more

Great service! And good prices. We had our brakes checked on our 5th wheel. And they repacked the bearings. $ good price read more

Broken Wheel RV - Our 2nd home! - RV Repair Near Me - Santa Ana, California

Broken Wheel RV is our new go to shop for RV needs. We just had Jason put in an Airforce One braking system and set up our Jeep Gladiator for flat towing with Blue Ox equipment. When I first called him he took the time to explain all braking system options and let me decide what was best for us. Zero pressure and a whole lot of friendliness, professionalism, and information. After much research my wife and I decided on the Airforce One system. I called Jason who ordered the parts and said it would be about a week for them to arrive. A few days later Jason called and said the parts had arrived. Meanwhile I looked at the calendar and realized we needed the work done right away because we had a big trip planned in just a couple of days. Not a problem. Jason was able to squeeze us in between other jobs he was working on. When we went to pick up our RV and Jeep the quality of the work was evident. Jason took the time to walk us through the hooking up procedure and explained how the system works in plain, understandable terms. Above all else, Jason is a very personable guy who communicated with me every step of the way. In fact everyone in his shop was friendly. His prices were very reasonable compared to the many other shops I contacted. His work was superb. I am looking forward to a long relationship with Jason and Broken Wheel RV. I highly recommend this business. read more

Oh my gosh. We are traveling across the country and ran into some problems with the slide and inverter on our fifth wheel RV. We called in the morning and said we would be in Orange in a few hours and would they be able to help us. Carter was friendly and accommodating on the phone and said they would def fit us in. Just come in whenever we get to Orange. The repair facility was about 3 minutes from Orangeland RV Park. I When we got there, we explained our problems and Jason was able to literally solve the problems within about a half an hour. This absolutely had to be our lucky day because we thought that we might be stuck here getting service. Thank you so much Jason and Carter, you are absolutely the best!!! read more

Great Experience i am a new coach owner and many bad experiences in this industry from the purchase to being rip off by a mobile repair guy. Jason is the new owner at Broken Wheel and he is very experienced and very fair and get this HONEST AND DOES WHAT HE SAYS...I was extremely happy with a number of items my coach needed to repair. He is now my go too guy for everything on my RV read more