This morning, I called to see if I could get someone to fix our garage door. A wonderful young man,…read moreJC, was there in less than an hour. He worked hard to get us a good price and explained everything very clearly so I understood what our door needed. He worked hard the entire time and did a fantastic job for us! I definitely recommend JC and Precision Garage Door!!

It started off well enough, the guy who came out was friendly and knowledgeable. He started…read morepushing the upgraded double steel door which was supposedly the same price as the single sided steel because it was on sale. When my husband insisted that the price quoted ($2700 door only+install, no opener or add-ons) was too high, he got quite angry and insisted that we wouldn't be able to get a better price anywhere. After we insisted, he went out to his car to "talk to his boss" and then stormed back inside to grab his computer, saying "yeah, we're out, I'm not gonna take that kind of cut" and was ranting about "why did you even call me out if you thought you were getting a better price from someone else". Even though he had been so kind and personable up until that point, when he sensed the deal might not go through, he got borderline aggressive and made me very uncomfortable. Shady, aggressive, tactics overall. I'm glad we passed because we got a double steel door for $700 less from another contractor. I wouldn't give them my business if they were the last garage door installer in the city.

They did an amazing job! Came out promptly and completed it, gave detailed maintenance feedback to…read morekeep the door working great hopefully for years to come!

Rob is amazing. First of very courteous his bid knocked the doors off his competitor. Gave me a…read morequote around noon was at my place with the door and side rails and it was exactly the same operation as I had around 1:45 and finished up around 4:45. Took away all the old door and old rails and parts. A 5 star review. For a 5 star quality job I highly recommend

Awful experience. First the tech said he could fix my garage door for $413. Then he comes back and…read moresays he will only be able to get the door to close and that it wont be functional. He said a new garage door would be anywhere from $4000- $40k. I called my homeowners insurance while he was still here and they told me that quote was way too high and that I need to shop around. I called another company and was quoted $1600-$2300 for a new door. I ended up telling the tech to leave but still had to pay $342 for him to basically close my garage door. So yeah this company is a scam. UPDATE Had another company come out and they were able to get the garage door working by replacing the belt and making some adjustments on the opener. The repairman said that the tech from Don's garage hooked the opener to the wrong hole on the door bracket which was causing it not to close automatically all the way. So yeah they were trying to rip me off for sure

I would not use this company for you garage door repairs or install. I had a "tune up" and the tech…read moredidn't do anything discernible, and told me everything was great, but when I asked for an email later of the inspection, 28 out of 29 items were listed as "needs attention." Worse: I asked for an estimate to replace the wood the frame is attached to and the tech said $173 and emailed me that estimate. They then refused to honor that estimate and said it would be $750. Pick another company.

Just needed a service call since door was struggling. Tony came out that afternoon, made some…read moreadjustments and now working perfectly. Lots of good advice too. Would definitely call him again.

Tony replied right away to my request and scheduled an appointment for service for the next day (it…read morewasn't an emergency.) He and his father were very polite and friendly-- able to identify the problem as well as fix the issue with our garage door within less than 30 minutes. (Fortunately, it was a minor repair.) I definitely will call him again the next time we need anything done to the garage door or even want it replaced.

The company took my order on Monday and Sam out same day. He knew alot about doors being so young…read moreand helped me alot on what to do. On a personal note " His Mama raised him right" very kind and helpful. * The door came out on Wednesday and Randy went right to work. Even when my garage was "almost to small" he said. My driveway was still icy - he did a very good job without falling. He also helped me to understand about the lubercation of the roller bearings with what spray to use. I went out to check on him serveral times - to make sure he was alright (being it was so cold and my garage was not heated). * Thanks Mr. Atwood you have a great crew. And thank you for the payment arrangements. I won't let you down. * From a senior citizen in Millersport.

When my day started, I wasn't planning on spending $800+ for a garage door, but my wife who backed…read moreinto our closed garage door had other plans. The incident happened in the early evening on a weeknight, and I immediately called and left an after hours voicemail with Atwood Door Company. The very next morning, I was contacted first thing at 7am by the owner. He explained that he was just down the road, and had a crew member close who could be at my house shortly to survey the damage. The crew member arrived about one half hour later and gave me a quote. Although like I previously mentioned, I wasn't planning on buying a new garage door, I liked ours fine the way it was, it was time to pay the piper for the wife's inattentiveness. I agreed to the $800+ estimate and was told the crew would be out the next day to install a new door. Later in the afternoon when I wasn't home, the owner called and said his crew had finished another job earlier than they thought and could install my door that afternoon. Although I wasn't home, I gave them the go ahead and let them know the man door to my garage was unlocked. When I got home over 2 hours later, I had a new garage door that looked great. I was billed the next day and paid by check. The service was excellent and the garage door is great, but I docked one star because I paid for a new garage door spring. The crew didn't leave my old garage door spring even though it was in good condition. The springs break over time due to wear and tear. I would like to have an extra spring to save money on parts when my current one breaks in the future.