The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

Great staff clean well kept up excellent cafeteria. The…read morelevel of care is off the charts. I hope you're looking for a hospice. This is the one. Highly recommendedGreat staff clean well kept up excellent cafeteria. The level of care is off the charts. I hope you're looking for a hos pice. This is the one. Highly recommend it

Our 94-year-old mother had been in an assisted living facility for 3 years, and her decline made it…read morenecessary to move her into a memory care facility. After a few weeks there, we got hospice involved. We chose Compassionate Care because they already had a nurse coming to the facility on a daily basis. We mistakenly thought that this would mean that it would be a smooth transition. We were wrong! While the nurse was pleasant and was able to get equipment moved in in a timely manner, we were VERY disappointed that they did not communicate and coordinate the necessary pain relief medications our mother needed. There were unnecessary delays in obtaining and starting the drugs, and getting them up to a level where they actually did any good in relieving her pain. I literally had to INSIST that they up her dosage! Having gone through similar situations with our other elderly parents, my siblings and our spouses are agreed that we absolutely cannot recommend Compassionate Care - Amedisys to care for a loved one. A not-for-profit like Hospice House in Pleasant Prairie would be a much better choice, and they did an outstanding job 12 years ago for our father.

From the owner: We provide high-quality hospice care in Brookfield, wherever you call home. Hospice care gives…read morepeople facing a terminal illness comfort and a better quality of life. Your personalized care plan may include nursing care, pain and symptom management, hospice aides, emotional and spiritual support, and more. We're here for you 24/7, with a strong commitment to quality and patient satisfaction. We're also here for your loved ones, offering social work services, respite care and bereavement counseling. Hospice costs are usually 100% covered by Medicare, Medicaid and private insurance for eligible patients. Tell us your goals and wishes. We're listening. Call us today to find out how Amedisys Hospice Care in Brookfield can help.

Vitas was a blessing for my family. RUTH House was clean and very comfortable . The care and…read morecomfort shown to my mom was exceptional. Everyone was caring not only to mom but to me also. Letting her know everything they were going to do, even though she was unable to communicate. That is a sign of respect for the patient. Thank you to the Entire staff. I would highly recommend them to anyone going through a tough time!

they over charged me and did unnecessary tests! $5000 for under 2 hours and they sent me home and…read moresaid to call my primary doctor!!! do not go!! they charge a facility fee and a separ doctor fee of $1000.00 go anywhere else!!

My 95 year old mom's last 10 days at VITAS Inpatient Hospice Care at Ruth House in West Allis were…read morethe best they could have possibly been. Attentive nurses, aids and doctors, a homey setting, compassionate care and excellent communication. I wouldn't have wanted her anywhere else.

Vitas Healthcare staff were the best. They went above and beyond caring for my husband during his…read morebattle with ALS. They guided us through every phase of the disease and were there til the very end. I will be forever grateful to the love, compassion and support you gave us. You were the best decision I made for my husband's care. God bless you all. The office staff also also were very responsive to all my supply request. We had everything we needed for his care. I will recommend you to everyone I meet. Thank you

These people are the most unbelievable, compassionate, caring giving people I have ever met. They…read morejust helped my mom through her final weeks at her memory care, and they are better by far than the help she had there and the other homes nothing about her memory care because they are one of the best but none of them have the love and compassion of the Agrace team. They also admitted my dad into their facility in Fitchburg his last week and the care and bed side manner again was unbelievable. I don't know how these people do it. They are the strongest and caring individuals. I can't say enough. Thanks, you to the Agrace team you're the best Sincerely, Dustin Pauls

My brother had colon cancer. 15 inches were removed. 18 of 26 lymph nodes that were removed had…read morecancer. He underwent 2 rounds of chemo. Then they stopped for about a year. He moved from appleton to mauston. I bugged him to get checked out to see if cancer had returned. We had UW -Health docs. The oncologists were great. The cancer had spread to lymph nodes . More chemo, then a brief pause between rounds. Meanwhile he gets pneumonia and gets an antibiotic from mile bluff medical ctr. The leftover chemo in his system reacts with antibiotic as best they can tell. Shuts down his his kidneys and liver. He is unresponsive for 24 hours. The hospital puts him on comfort care as they expect him to pass within a day or two. He wakes up. Makes a miraculous recovery that stuns the UW liver and kidney docs. He spent a month in hospital and couple months in rehab. His kidney and liver numbers improve to near normal but liver and kidney docs warn full recovery of those organs could take months or years. He finally goes home. MRI says cancer has moved into lungs but still very small. We see oncologist who is hopeful he can still be okay for awhile but recommends we activate hospice for when the time comes. Unfortunately, we did not understand what that means SO LISTEN CAREFULLY BEFORE YOU PUT SOMEONE IN HOSPICE THAT ISNT IN IMMEDIATE THREAT OF DYING! My brother had gone home from rehab. Was getting stronger, walking more. We had plans. He wanted to go to waterpark, boating, and work on a bus he was converting to a camper. But hospice took over his medical care. CONPLETELY! Two hospice docs that had never seen my brother started deciding what his medicines were going forward. My brother has had problems with blood clots in his legs. They tried to take him off blood thinner. I said NO WAY and explained he would get blood clot. They changed other meds. Their goal was different than ours. Ours was to continue to get him stronger so he could have some quality time. Agrace's goal was to make him comfortable prior to dying. They took him off NORCO for pain and put him on 15mg morphine twice a day which basically knocked him out sleeping too much. I complained. They said cut pills in half and take as needed so he takes 7.5 every 4-6 hours. In a 2 week period he went downhill rapidly, his previously damaged kidneys and liver shut down. He gained 20 pounds of fluid in less than two weeks. I talked to the nurse that had been seeing him a few times per week about his liver and kidney damage from a few months earlier. "Oh we didn't know about that". Really? His extensive medical records weren't transferred to you or your two docs didn't bother to read them. SO KNOW THAT THEIR GOAL IS TO EASE THEM TOWARDS DEATH NOT KEEP THEM ALIVE. They canceled his liver doctor appointment that he had. They don't want him seeing any other doctors. They don't want any blood work done. It's just make sure they have no pain even if that is causing them to die early. I blame myself because I didn't know that that's what being in hospice meant the liver doctor said it would make things easier when the time came because he was already would already be enrolled and somebody would be checking on them on a weekly basis. He didn't say that they would completely take over his care not wanting to see other doctors not want to do any Bloodwork and would switch them to morphine which I believe shut down his already damaged liver and kidneys that hadn't fully recovered even though the numbers looked good full recovery was supposed to take six months to a year or more. He had time left. The cancer was not wildly out of control at that point but the morphine I think ended his life. Would I put him on hospice again knowing what I know? NO FUCKING WAY! His nurse was nice. I think she was a good nurse and she was obviously sad that he passed. So that's my good comment about AGRACE. The bad - two doctors who made decisions about my brothers care without knowing or understanding his complete medical history from the previous few months since last October when he went into the hospital, having reacted from the antibiotic and the chemo. Two doctors who never ever met him or saw him made his decisions. Understand that if you put somebody in hospice, you lose a lot of control over what happens to the person. And I say that because I made his medical appointments for his liver doctor, his oncologist, his primary care doctor they canceled his liver doctor appointment. I'm sure they would've canceled others if they had been on the schedule. Don't put somebody in hospice until they are close to death.

I'm a former employee as a Cna I loved working with Seasons, they trained m well and the support…read morewas amazing! The care they gave there patients and family was amazing My Rn was amazing she had the biggest heart! I enjoyed working with her! I recommend them to many of my patients that I encountered at the hospital I worked with! Again I highly recommend them! Great place to work great place as for hospice patients! God Bless you and your family! During this transition!

My Brother died at seasons hospice 6 weeks ago. I have called for grief counseling 3 times and…read morespoke with 3 different people. They all said someone would call me and no one has bothered to return my call. It is the holiday season and I can hardly make it. I am going to call other facilities to try to get some help for my grief. The rooms were clean. there was no furniture in my brothers room except some hard chairs that were against the wall like a high school dance. He was admitted on the weekend and I didn't see a Doctor until Monday. Then, they told me they were stopping his food. He died that evening. Not much communication. The second shift nurse was very kind and helpful. He was the only person that was open and communicated with me. Thank God for him. I would have been lost. They seemed very caring at the admission interview. I just don't know what happened. .