My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

Newer facility with well designed roomy common areas. Staff seems well trained. Excellent…read moreentertainment and activities schedule. The grounds are pleasant, the landscaping is impeccable.

Our family's experience with Brookdale Brookfield Woelfel Road over the course of nearly four…read moremonths (summer-fall 2025) was mixed. While there were some positive aspects, significant concerns about staffing, communication, and quality of care ultimately led us to move our mother-in-law to another facility. On the positive side, the food was very good. Residents were offered choices and could eat in a restaurant-style setting, which she genuinely enjoyed. Additionally, some staff members were exceptionally kind and went above and beyond in their care. However, there were consistent issues that impacted her well-being. Planned activities were frequently canceled due to staffing shortages. Because she is not mobile and requires assistance to attend activities, she often depended on staff to inform and help her participate. Without regular family advocacy, she was not consistently included. About a month into her stay, she was moved from a shared dining table with other residents to sitting alone--this occurred on her birthday. Given that she was adjusting to a major life transition and grieving the recent loss of her husband, this change was especially difficult. During her stay she was not consistently being taken to meals and lost a lot of weight in a short amount of time. We also observed concerns with staff presence and responsiveness. At times, staff appeared disengaged, sitting on phones or eating in common areas, making it unclear whether they were on break. Staffing levels seemed particularly limited during evenings and weekends. More concerning were issues related to personal care. During her stay, she lost 10 pounds and experienced multiple UTIs. There were several occasions when my husband arrived in the morning to find her still in the previous day's clothes, in wet incontinence garments, and with soiled bedding. While staff sometimes stated she had "refused" care, we were not confident that consistent or sufficient efforts were made. The call button system was also problematic. It required residents to hold the button down for an extended period before activation, and response times were often delayed. Some staff members were unfamiliar with how to properly reset the system so my husband had to show them how to use it. Although we requested the simple old style call button, we were told none were available, despite observing newer residents being given the old style buttons. We also encountered issues with missing personal belongings. A gold chain was replaced with a non-gold one, and a new TV remote went missing. Additionally, our mother-in-law reported that a staff member asked her to write them a personal check, which we immediately reported. Another resident nearby also reported missing cash. As her condition declined due to UTIs, she required the use of a Sara Stedy transfer device. We had to purchase this equipment ourselves and train staff on how to use it, as they had not received prior training. Eventually, we were advised to move her to memory care for more support, but instead we chose to relocate her to another facility. Since moving, her condition has improved significantly. She has regained strength, is walking short distances, maintaining her weight, bathing regularly, and is consistently dressed and cared for. While there were some compassionate individuals on staff at Brookdale, our overall experience did not meet expectations for the level of care being provided, especially since we were paying for the highest level of care. In speaking with long-term residents, we also heard concerns that the quality of care has declined over time.

I have a loved one that has Parkinson's and Dementia so I has faced last September 2020 with…read morefinding a facility to meet his care needs. I chose Brookdale Senior Living/Capital Drive - Brookfield for his long term assisted living care. I was impressed with the intimacy of the facility because they only has 24 residents and they specialize in Dementia Care. Their staff is caring, attentive and they get to know each persons individual needs. They know my voice when I call and they are respectful to both his needs and mine as his caregiver - Are they perfect NO - Do they make every effort to take care of any situation and communicate - YES - If I had to do it all over again I would still pick Brookdale - Their Staff is the BEST

We feel very fortunate that a space became available for our Dad here at Luther Manor!! We have…read morealways heard good things regarding the reputation of this care facility from others within the community and as it stands Natalie who does in take has made this process, as seem less as possible for our family at this very stressful time!! We were greeted by name by several engaged staff members and treated with courtesy. We are feeling optimistic that our father will be taken care of with integrity and professionalism.

My grandma was here no longer than 2 weeks. The workers here are terrible they don't care about…read moretheir patients AT ALL!!! Everyone there is there for a free check. My grandma was released here after have a Quadruple bypass for rehab but instead she got worse. They didn't give her the proper care which resulted and me and my family bumping heads with the staff multiple times and us having to basically do their job on the clock me and my family went up their helping my grandmother til we had to leave. She got a bed sore there, got a bladder infection, her feet swole back up because she wasn't receiving proper therapy or help!! This is a terrible place I wouldn't put my ex's dog in here. -10/10 I highly DO NOT RECOMMEND!!!!!!!!!!

The worst experience ever! I wouldn't recommend them to any one. The girls have very little if any…read moreexperience, they don't show up when scheduled, leave without finishing their work, which they sit and watch t.v. When you call to complain it only gets worse. We had to take turns being there with my parents because we couldn't trust what they would do. My parents were just so upset my 92 year old dad told them to leave!

From the owner: Your local Home Instead Senior Care office is your connection to compassionate, reliable…read moreone-on-one, assistance. To help our seniors continue to remain independent, our screened, trained, bonded and insured Aides provide everything you'd do for your loved one and more, so you'll have confidence that your loved one is safe, whether you live several states away or just miles down the road. Here at Home Instead, our mission is to help seniors remain safely in the comfort of home and to provide support to the family and friends who love them. Our services are available around the clock, every day of the year and include everything from companionship, meal preparation, light housekeeping, medication reminders, shopping and errands to live-in care and Alzheimer's care. With our extensive experience in elder care, we can help you find the right solution to assist your loved one in maintaining the best possible quality of life.

I am a former resident but wanted to write a review to say just like all companies you will have…read moreproblems but i experienced very few living here th management , MichelleRingowolski was awesome very personable and easy to talk to she does all she can within her power to make the residents happy and the maintenance man JaredRoberts is also the same as well as very pleasing to the eyes if i may say i enjoyed my apartment which i was pleasantly surprised to have service like a hotel, towels and linen when you mov in just like most places I moved because of the cost of inflation other than that i would have gladly stayed.

I absolutely love this place. Most of the meals are very good. The people who work here are very…read morefriendly and helpful. I have lived here for four years and do not want to move any place else. We have lots of activities and can watch movies and sports events in the activity room with other residents. The pandemic was very hard on all the residents but we never missed a meal. I met the love of my life at this institution and we got married. The wedding was held in the courtyard and all of the residents attended. DDL

We had visited many facilities before finding Lakewood. Our family couldn't be happier with this…read moreone. The staff is caring, experienced, loving and their communication to family is phenomenal! We can go home at night and sleep well knowing that our loved one is cared for and loved. They have activities all day long for the residents to participate in that keeps them engaged. You don't EVER find nurses/staff congregated together talking or ignoring residents, which is exactly what we saw at other facilities. Their rooms and facility itself are clean and beautifully cared for and decorated. The food makes our loved one feel at home with beautifully prepared meals that she says taste as amazing as they look. If you are looking for a place that will treat your loved one like their own parent, look no further!