I would give no stars if allowed, therefore one will have to suffice. I will also state facts and…read moreonly truthful facts. Andy had given us a fair estimate to build a bathroom in our basement. One of the reasons why we hired Andy was because of his promised timeframe in starting and completing. We had just moved to NY and bought our house and we're looking forward to remolding. He gave us a start date of 7/20/20 and completion in three weeks. His 3 weeks turned into 23 weeks and is still not completed. We needed to cut ties with Andy at 23 weeks due to his countless broken promises and endless excuses. We paid Andy half up front which was $4500 and then again three months into the project he had asked for another $2,000 stating he needed to money to complete the job. We paid him in hopes and incentive to complete the job which never happened. Throughout the entire project there was little to NO communication on Andy's end. I continually needed to initiate whether it be text, email or call to see if any of his workers were coming to work on any given day. He either ignored my attempt to communicate or promised 'someone is on their way' or 'they'll be there tomorrow' his typical canned response to pacify us time and time again. I kept track of the hours worked, averaged at most 5 hours a week. We were beyond patient and understanding knowing there was a shortage of supplies as well as employees due to the pandemic. However; this is no excuse as to why we were given endless broken promises next to no communication. If I did not initiate I would not hear from Andy. I asked him nicely if he would please communicate to give us heads up as to what day and time if any they would be working so I could schedule my day accordingly. Never did he commit to a day nor time, it was always a guessing game and hoping someone would come to work on our bathroom. The workplace was in complete disarray and mess throughout the 23 weeks they worked. One instance, they did not cover the doorway with plastic while sanding drywall therefore, our personal belongings in the basement were covered in dust. This included a lot of hanging clothing which all needed to be washed. Another instance, I had picked out a toilet to be installed and had emailed Andy. He assured me he received and gave the ok. After installing the toilet, it was not what I chose. I then contacted Andy via text. He acknowledged it and told me he had given the toilet I chose to his employee to pick up. Again, told him it was not the correct toilet, he then ignored and did not respond to my text any further. I then bring it up again about a month later, he proceeds to tell me it was a special order. If that were the case, he should have told me before installing and he should have not ignored my text. It's a standard toilet, we do not need or did we request a special order toilet. I can assume he was not being honest and just didn't want to make it right. We needed to hire someone to clean the dust from the drywall, remove the garbage that was left by Andy and pay for a dumpster. My reason for this review to to hopefully save the next person from being taken advantage of. This was suppose to be a fun and exciting experience. It was nothing but a complete nightmare which was beyond frustrating and stressful to say the least. We are now left with an unfinished bathroom.

I will not be slanderous, only factual. The deck is well…read morebuilt, and we will enjoy it. BUT... It took 71 work days and a Saturday (the entire summer!). There were countless broken promises on the completion date with many excuses. We experienced immeasurable stress which ruined our staycation. Finally, the police had to get involved with him trespassing. (Shout out to the Bath PD and the Sheriff's Dept) I would not hire Arnold's Contracting to screw in a lighbulb and neither should you.

After sending requested pictures, I have received no estimate, or further communication.read more

Tony responded right away looking at the problem. I felt reliable & reasonable when spoke to him. I…read morewill recommend Tony.

Not a good experience. We used Parlor City a few years ago to paint the exterior of our house and…read morewere very satisfied. Our next contractual experience to stain our deck and replace screens was a nightmare. The workmanship and professionalism was poor at best. We've had to repaint in many places, and fix the screens multiple times. The painters and carpenters did a very poor and unprofessional job. I had to make many, many calls to a Marc to correct and come back.

Parlor City was the fifth or sixth contractor that we called to fix our cracks in our ceiling. It…read morewas a tricky job and they handled it with professionalism and competence. It addition, they were able to match the paint of our contemporary home which allowed us the considerable savings of not having to paint our entire, open concept home! I highly recommend them for any drywall or painting job.

0 if choice Never followed through with home warranty work…read more Personal work: sealing roof and around chimney. Was to remove a very small tree from chimney. Never did tree. Was dark when done so left voice mail and text him several times to come out to check it. Gave yr warranty. Never responded. Then 3 months later I text him as turned into credit card but wanted to give another chance. Told me wasn't necessary to come out. Never mentioned tree. Told me no money no vehicle and couldn't come out anyways. Told me if anymore bats would get for me. Well got myself. His warranties are worthless. He took my 1000 dollars without a problem. DO NOT have him do any work for you.

came for a warranty call. Didn't show til 10pm. Found problem but never followed through with…read moreclaim. Took the service call fee without a problem. then sealed my roof and chimney for bats. Asked him to come back next day. Never responded. Also did not do all he said he did. Took advantage of a recent widow. Gave me a yr warranty. Now when he did respond two months later said about homeless no money no vehicle. I live too far. Why do job and give warranty. Oh knew wouldn't honor a warranty. Very pleasant and a scam artist. Took my 1,000 dollars and ran knowing this. he doesn't even deserve a one.

Steve and his crew were awesome they came right out to start the job, they worked quickly and were…read morevery professional. They did an awesome job! 100% recommend!

From the owner: Siding roofing drywall painting flooring read more