Some of your staff need to work on their phone etiquette. I was spoken to in a very rude tone. I…read morejust called to ask about a prior authorization question and she was very rude in her reply to me. She wouldn't let me explain what I was told by my insurance company and kept talking over me. I do not like being spoken to like I am a child or an idiot. She needs to work on her phone skills.

Driving from Texas to Wisconsin for the holidays we ran out of meds for our puppy. I tried several…read morevet clinics and many pharmacies until the local Wal-Mart recommended M&S. I telephoned and Heather was very kind, caring, and helpful. We only had to delay our trip 30 minutes as the compounding person was on his game. What a great crew of people!

Call the pharmacy and not only get the stupid automated system but now you have to leave a…read moreVOICEMAIL??? And they will call you back in an hour??? REALLY??? ‍

This location is receiving two stars because the store front is a really good location. However,…read morethe pharmacy is the worst i have ever experienced. I have had off and on dealings with them for over ten years and I avoid them if at all possible. I temporarily stopped using CVS due to the poor customer service at this location. However, CVS in Houston I do not have these issues. The staff is very rude and are not accommodating. They do not care for the customer, and make you feel as if you are inconveniencing them by asking them to do their job.

Since my Medicaid went out in January and my insurance dropped me Walgreens everywhere has been…read moreunhelpful and rude to me!!! I'm 64 years old and have no-polar, arthritis, copd and two disc in my back that are collapsed and turned!!! When they tell me what time I can pick up my prescription and it's not ready it upsets me!!!

Rudest staff ever. The staff was unhelpful and I have never had such a bad experience anywhere…read moreelse. These women need to be shut down and their license taken away or to go back to school to learn how to actually talk to customers. These women seem like they don't even want to do their jobs. I would be embarrassed to call these women my employees.

I alway have a pleasant experience whenever I pick up my medications. The staff is always extremely…read morefriendly and knowledgeable with any questions and concerns I may have.

I recommend Walmart if you like a busy, crowded place that is now higher in price than some stores;…read moreif you like to go shop for yourself, fill you basket,have to check yourself out (don't get paid for that) then go there.