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    Brookside Banquet Hall

    5.0 (1 review)
    Closed 9:00 am - 10:00 pm

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    The Tanglewood House

    The Tanglewood House

    (8 reviews)

    We had my son's and daughter in law's reception at Tanglewood House. From start to finish it was…read morean amazing experience. The staff was amazing, the food was the delicious, the decorations were absolutely gorgeous and exactly what we wanted. We have had so many people comment on the venue. Couldn't have asked for better!

    I am extremely disappointed by my experience with this venue today…read more My daughter and her husband are currently away serving in the military, so she asked me to represent her and tour the venue for their November 2026 autumn-themed vow renewal and reception. Yesterday, I spent approximately an hour on the phone with Alyssa discussing their event. I was told the date we selected was available and would be held for two weeks while we finalized the details and submitted the deposit. I was instructed to come in today to meet with Mike, discuss the event details, and move forward with the arrangements. I arrived today with the deposit in hand, prepared to sign the paperwork and move forward. A friend even left work early to accompany me. Instead, I was told the date was no longer available because a corporate client had paid and signed a contract. I understand that a signed contract takes priority. **That is not the issue. The issue is that I was told yesterday that this date was available to my daughter, and less than 24 hours later, it was taken away without anyone contacting me.** If there was another contract pending or a possibility that the date could be lost, I should have been told. A simple phone call this morning could have saved my time, my friend's time, and prevented this entire situation. What made matters worse was how the situation was handled. Rather than taking accountability for the conflicting information I had been given, I felt dismissed, talked down to, and spoken to in an unnecessarily loud and confrontational manner. I was reminded that because I had not yet signed a contract or paid the deposit, technically the date was not mine. **Ironically, I had the deposit with me and was there specifically to pay and sign.** I was not asking for special treatment because my daughter and her husband serve in the military. But military families have schedules, commitments, and circumstances that do not always allow us to simply rearrange everything at the last minute. **You should not tell a customer that a date is available, have them make plans around that information, and then take that date away less than 24 hours later without even the courtesy of a phone call.** Customers deserve honesty, communication, accountability, and respect--regardless of whether they are a corporate client or an individual family planning an important milestone. The most upsetting part is that my daughter trusted me to handle this for her while she and her husband are away serving. I told her I was going to take care of everything, and instead I had to call her and explain that the date we had been discussing the day before was suddenly gone. **I feel that both my daughter and I were misled, our time was wasted, and we were ultimately left embarrassed and disappointed.** Businesses have every right to prioritize signed contracts. What they do not have to do is treat potential customers as though their time and plans don't matter. Unfortunately, after this experience with Alyssa, Mike, and the owner, I would not recommend this venue to another family planning an important event. **My daughter deserved better. I deserved better. And quite frankly, every customer deserves better.** Event type Wedding, Party, Other Capacity level 20-50 people Venue style Rustic, Elegant, Other

    Cole Park Commons

    Cole Park Commons

    (1 review)

    I went here to a Women's History Month Event to hear a guest speaker, Commander Sgt Major Lynice D…read moreThorpe-Noel. It was more than what I ever expected. I had difficulty finding the address but I was glad to participate in this event. Everyone was served a generous and delicious lunch buffet style. I enjoyed the delicious fruit, the pulled pork, and beef brisket. We, also, received cake. Fresh coffee and drinks were available too. The banquet room had musicians playing live music. They played music very well and were pleasant to hear. It was a pleasant surprise. There were nice displays of books and pictures of women that played a vital role in military history. Gifts were provided to everyone on the table as well. I got a cellphone battery charger and tool similar to a Swiss Army knife. Everyone was kind and generous at the event. It was very pleasant to hear the singing of the National Anthem by Miss Ashley Roberts. She, also, played guitar and sang Rise Up. The most valuable part of this event is that I learned how effective women in the military are in peace building and conflict resolution negotiations. The speaker was very impressive in a quiet way. She spoke with brevity and efficiency. She was an exemplary role model for women in the military. This is the first time I attended a Woman's History Event in my life. At the end of the event, everyone sang the 101st Airborne Division Song and The Army Song. It was very calming and made my visit to the Cole Park Commons extra special. The week is beginning to look beautiful!

    OfficeNow

    OfficeNow

    (2 reviews)

    We recently hosted a Thanksgiving event for our family of about 40 people at Office Now in…read moreClarksville, Tennessee, and the experience was outstanding from start to finish. A huge part of that was thanks to Elizabeth, one of the staff members who made everything run smoothly. From our very first contact, Elizabeth's hospitality, professionalism, and clear communication stood out. She was attentive, responsive, and incredibly supportive throughout the entire planning process. She even went above and beyond by creating a beautiful family crest for us and arranging to have it displayed on the marquee--a special touch that meant so much to us. On the day of the event, she worked tirelessly to make sure every detail was taken care of. Her pleasant demeanor, willingness to assist, and ability to anticipate our needs truly made all the difference. Our Thanksgiving gathering would not have been the success it was without her dedication and guidance. We are truly grateful for her exceptional service and highly recommend Office Now--and especially Elizabeth--for any event needs. Someone give that woman a raise!!!

    I rented out the Cardinal Room for an education class and I couldn't be more happier and impressed…read morewith the venue and the staff. The space was so nice and cozy feeling, my guests really enjoyed themselves. Ms Beth was extremely helpful with the plentiful amount of questions I had and was so friendly and welcoming. Hands down would recommend this space to anyone looking to book an event in the Clarksville area. Thank you so much!!

    Brookside Banquet Hall - venues - Updated September 2026

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