Bought my fencing through Home Depot and they were contracted by Home Depot to complete the install. This was almost 2 years ago. Since then, I have had several issues due to the install: Poorly installed posts which hold panels, bad gate connection to their own posts. Several panels would get blown down by slightest wind because posts were not secured to ground. Whether this is because not buried properly, no concrete, I couldn't tell you. Initially, someone came out and repaired gate. Now, I am ignored and given the runaround about someone coming to repair the posts. read more

The company doesn't stand behind there product. Purchased vinyl fencing a little over 2 years ago and due to poor installation I have to install a whole pane. They came out and saw what the problem is and said they would replace i. Then decided they wouldn'.t. Worst company eve!!!! read more

We had fencing put up by them, provided a survey given us by the builder, GSH and the permit. Our neighbor in back says the fence is on his property and wants it moved. This company refuses, saying, it not their responsibility. We are retired on a fixed income, paid almost 10k for the fencing and installation and they now expect us to fix their mistake. I would never do business with them again. For anything read more

If I could give them zero stars I would I run a global real estate brand and called these guys simply to help me install a fence in my backyard I paid the ridiculous $8,000 for about a total of 90 ft of black aluminum fencing.. that's my fault and that's on me ..but then they tore up my irrigation system.. The problem I had is they didn't tell me and they threw the pieces out into the water.. when the lake was drawn down over the winter I found the parts laying out in the water.. Call them and he simply told me it was not his problem .. they were not responsible when they tore up irrigation systems that was my fault.. when I explain the common sense well if you hit irrigation why would you not tell the owner and why would they just throw it out into the water.. he simply did not want to reply A year later the fence was not even cemented in two areas The gates do not work just absolutely horrible folks to work with.. And whoever the guy is at 864-630-3099 If that's the number you have run read more

Brookview Fencing - Fences & Gates Near Me

This company cannot keep their word. Many delays, broken appointments and the quality is poor. We are seniors and cannot shut the gate. In addition, top finishing caps keep coming off. The crew did not speak English. Therefore, communication is dependent on the estimator and owner. We cannot recommend this company. Richard and Yvette Bunch Moore, SC read more

(dba Top Rail Fence of Greenville) POSITIVE: The fence appears to be stable. Salvador worked hard and finished the installation well on my 6' aluminum fence (one man job). I had a good final walk through with Chris. He seemed genuinely concerned about doing a good and thorough job. NEGATIVE: Someone did NOT ORDER ENOUGH FENCE SECTIONS so the work took 10 days instead of the ususal 1-2 days. Also, the COMMUNICATION from the GENERAL MANAGER was POOR throughtout the project. My concern is that if I have a warranty issue in the future, I hope there will not be a problem with communication to make the warranty honored. Also, the cleanup could have been better. I picked up pieces of chainlink on our street which someone could have run over with their tires. read more

If I could give a rating of negative 10 stars, I would. Hands down, the absolute worst business I've EVER worked with in my 32 year life. First, it took 3 months to "complete" the job. Which never happened. Then, the fence did not hold up and let to a massive dog attack which resulted in thousands of dollars of medical costs, between human and animals hospitals, and almost a dead dog. I've tried to contact them 30+ times, left voicemails non-stop, and have never gotten a return call. These people are the worst I've ever dealt with. Avoid them at all costs! read more

We needed a fence to contain our dogs and Brookview Fencing came out and installed a beautiful fence in 3 days for the price that was quoted. Very professional and considerate. Great Job! Would highly recommend. We are in East Tennessee, near Mountain City. read more

Company installed a new vinyl fence for my new construction home. Fence is of good quality but I've had some debris get thrown at it and broke a panel or 2 no. No biggie I'd gladly pay for a new one but the problem is Diane that works there is not very responsive to issues. They'll respond to your text or email very quickly in the honeymoon stages of the process but once it's up, there hard to get a response back from or lack of follow up read more

I needed a reliable fence company in the Greenville area to put a 230' Charleston wood fence in my backyard within two weeks. Blake came out a day after I called, he said they can come in two weeks weather permitting, and he quote me on the spot. I shook his name and put a 50% deposit down the next day. I got three quotes and this was in the middle, but because it's a company (not two random guys who said they have experience) I went with them. Very fair price in my opinion. They came in two weeks and a two man team finished the job in two days. I have nothing but excellent things to say about this company. The fence looking amazing! read more

Brookview Fencing - Charleston wood fence - Fences & Gates Near Me

These guys suck massive eggplant. Went with these guys thinking they were the premier fence company in the area. Boy, was I wrong. From the start to finish, the entire process was a joke. The sales agent that showed up was disinterested and seemed inconvienced by simply walking around my small back yard. He yawned several times and cut me off mid sentence at least twice. They had no formal quote sheet and simply handed me a dirty piece of scrap paper with a number. This was my last quote and it was at least 30% higher than the other quotes I received. I hesitantly went with them simply for the financing through Home Depot. It took 5 weeks to get the fence and when it did finally get installed it was a mess. The crew left trash and food in my yard that blew all over the place. The quality of the fence is terrible. Nails sticking out, bad cuts, and gates that don't work. When I asked the crew to fix the gate, they simply waited for me to walk inside and left. I called the main line and was promised repairs and they never came. I just get a VM now. I am assuming they blocked me. This place is a dumpster fire. Stay away from them. read more

Do not use this company! They did not start my fence project when they agreed to and became unresponsive. After two weeks of waiting and non responsiveness, I was told the price would be double what I was quoted. The owner said that they need to build jobs at a profit. Brookview cannot be trusted to follow through on the terms of an agreed upon signed quote. Do not waste your time on considering Brookview Fencing. read more

The work our crew did was top notch. I would give five stars, but there were communications challenges on the front end. The project was pushed back 4 times, which is fine actually, I understand that other projects get delayed and timetables shift. What wasn't fine, was that when those changes occurred, nobody called me to let me know. Every time, I had to be the one to reach out and initiate communication, wondering if the contractors were going to show up, or why they hadn't at the time I was told they would. They always responded when I did reach out, but it would be great if they were just a little more pro-active with letting customers know timetable updates around their projects. We wanted a combination chain link and wood trim fence for our front yard so it was a little more dressed up out front. The fence looks great! The gate and hardware is on-point, and the crew were friendly and approachable about the work. read more

It is better to shop around to get a few more offers on the table. Then choose the contractor who is reliable and dependable. A company that responds to emails and phone calls, someone you do not have to call back three times to get a return phone call. As homeowners we are quick to get the job done instead of doing our research. Just because someone has good reviews does not make them a good contractor. Words of wisdom shop around and read between the lines! read more

Their quality of work is great....but I have been trying to call them for 6 months now about replacing one of the 6 x 6 poles that has twisted....causing the fence to lean. I cant get anyone to return my call. read more

Went through Home Depot, this company is the worst! Communication stinks(called contact number for Gabriel, doesn't answer and cannot leave a voice-mail it is always full. Addressed with division manager and he said yeah he refusesto set up! Scheduling horrible, the product sat in my driveway for over 2 weeks. Installation date, no one showed up, after 8, i repeat 8 phone calls we were told would not be there, gee not rocketscience at 2:30 pm. Post clean up was terrible, installers left drink bottle, cigarette butts throughout my property! And now today during a sustained wing gust of perhaps 25- 30 miles thegate lock broke off. DO NOT USE THIS COMPANY read more

I needed a privacy/security fence installed near the Greater Pee Dee area (Florence/Darlington). Matt came out and did the walk-through and quoted me on the spot. I paid a 50% deposit and the work began right away! Both crew of men (1 based out of Summerville and 1 based out Conway) were INCREDIBLY professional, courteous and down-to-earth. It's obvious these guys take great pride in their work because they gave 100% every day they commuted and worked. As the son of a war-time veteran, I am extremely proud to support Brookview Fencing (Veteran-Owned and Operated). I foresee more projects in the future! read more

Brookview was very responsive when I needed them to come give a quote, and responsive when they were going to come out and install the fence. They did a decent job, there was some areas where they just dumped the leftover cement next to the fence posts. The fence is only maybe 2-3 months old and the double gate has started to sag and rub in the middle. It does not close without extra effort. I also noticed some of the butt hinges on the gate are missing screws as well. I've emailed Matt and he said he would get in touch with the owner, but they have not returned my 4 emails, nor my voicemails to their direct phone number. I just simply want the double gate to close properly. If it's a problem at 3 months old, I can imagine what it will be like in a couple years. Good luck getting in touch with them if you need them to fix anything. read more

Did this job in a timely fashion , looks nice. Left one of the pickets unattached, when dog jumped on it , fell . Two or three phone calls , e mails and a week later it was fixed , workman named Rob , very nice capable guy. read more

Brookview Fencing - Fences & Gates Near Me

I would run as fast as possible from this company. We signed a contract in November, 2022 and were told the work would be done in about 2 weeks. Over a month later it was not even started and all communications stopped. Finally they came while we were on vacation and not able to monitor the work. When we got back home we saw several problems. The manager, Chris, assured us they would be taken care of. That was December, 2022. It is now May, 2023 and we have been told there will be an extra charge for fixing the final problem. When I pointed out we had a contract we were told it was the salesman's problem and he was no longer with them, but they would not honor the contract. We have been promised over and over again that a post they put in the wrong position would be fixed and our existing gate would be attached, but they are empty promises. Each time it is "we will be there by the end of the week". The last promise was a month ago. The fence itself is OK but many of the pickets are not spaced correctly and they only used one nail centered on each picket to hold it in which will allow warping. Now we are facing the task of adding nails (or better yet screws) on over 450 feet of picket fence. They didn't fill dirt in around the posts, leaving piles of dirt and clay and even cement in the yard. So, in conclusion, they do mediocre work at best and lie and break every promise they give you. This is without a doubt the worst company we have ever worked with. Unless you have endless patience and want to finish the job yourself, find someone else to install your fence. read more

Very disappointed in our fence from these guys !!! Fence was installed in October and boards are already bowed . Very disappointed. Sent from my iPhone read more

Brookview Fencing - Fences & Gates Near Me

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The chain link fence they installed for me looks great. Everyone was on-time, courteous and very professional. Sales gave me exactly what I asked for and did not try to up-sell me. Great communication throughout the process. Install crew was on-time and had the fence up in a few hours. Would highly recommend. read more

Communication needs drastic improvements. The work was ok but it was a headache overall. Customer service and communication issues.

After speaking with Blake Bowden, we hired Brookview Fencing to put up a vinyl fence on one side of the property and a black aluminum fence along the back of our property which opened up to beautiful woods that we didn't want obscured. when they arrived, "they" (a subcontracted company, not brookview) realized they had the wrong material, packed up and left. Blake called to tell us what happened and that the material would take an additional week to come in. When the materials finally came in, 2 men from the subcontracted company arrived to install the fence. They finished before days end and the overall appearance was pleasing with the exception of a few minor issues, we were happy . But upon further inspection, my husband noticed they were over a foot in from the property line on one side of the yard. We called Brookview Fencing several times, thinking they weren't going to return our call but to our surprise Blake returned the call. We explained the problem and since it was late on a Friday, he said he would come by on Monday to check out our complaint. To our dismay, Blake never showed up on Monday or Tuesday, or Wednesday etc... so the moral of this story, double and triple check before you pay the balance, because once you do. you won't hear from them ever again. Too bad because we had more work for them. I guess we both lost read more

We love our new fence! Brookview was very easy to work with considering we had an HOA that we had to get approval from first. We were clear from the beginning that we weren't sure how long the approval process would take, but Blake was very understanding and helpful - I never had to wait more than a day to hear back from him. He came out to our property to help us walk the prospective fence-line and draw up the plans to submit to our HOA. Once work began, the crew worked diligently and quickly. The guys were very communicative and did a phenomenal job! Highly recommend them to anyone in the area. read more

I just had a chain link fence installed in my back yard for my dog and I found everyone at Brookview to be very customer service minded and efficient. They did a great job and were able to start even sooner than originally planned. I highly recommend them for anyone with fencing needs. read more

We liked the sales rep Matt and trusted him. So we had a 9k dog fence put in, one that would keep our dogs safe. He measured our smallest pup and we paid for them to continue while we went back to Ohio to take care of my mom. When we got back the fence was installed and looked nice, however it was not dog safe. Two of our pups we found wandering around front after just having let them out! We called and complained and was told it would be no problem to put up mesh to make it an actual fence that works with our dogs and their safety. That was in March and now our phone calls are not returned. Our only email was from when we were going to put in a front fence. Now they say they will fix the fence we paid $9,000 for when we put in the front fence. NO! They are scammers imo!! DO NOT USE!!! read more

Paid for fence installation last spring, as my neighbor was having some work done and we wanted it to be coordinated. Brook view left a couple of boards broken and I had to call them back out to redo those boards. Left paper and trash in the yard for me to clean up. Also, they were supposed to finish taking down my old fence and never removed the bottom base line- it's still in my yard. Would not recommend. read more

If it wasn't for incompetence there would be no "competence" for this company at all. We purchased a fence through Home Depot which uses Brookview as their installers so I didn't check their reviews since HD is great. Well everything every negative review said also happened to us. Total lack of communication no return phone calls. Within a week our fence was being held together by bungee cords since the latch on the gate broke. Our yard was left littered with cigarette butts and soda bottles left behind. We were not here when it was installed since it was done later than promised and we had a scheduled trip that could not be postponed so we were left with the clean up. As of this writing we were waiting on a Regional Manager to show up, he called said he went to the wrong address but was on his way. It is a 25 min max drive from where he was to here. An hour later when I called to ask where he was he said HD told him to reschedule. Now it will be another couple of weeks with a fence being held together with bungee cord. Buyer Beware read all the reviews. read more

This company was called a week ago and someone came out the next day.I needed two gate built and installed never called back I called twice no call back we just moved from Florida in sept and I can't believe the lack of professionalism shown here in Spartanburg doesn't anyone want work. If I could I would give them a zero. read more

The building of the fence went fine. They were quick to build and want their money. However, 6-12 months later, the fence began to lean drastically, the posts came loose from the concrete footings, and boards began to pop loose. The latch completely fell off one of the gates and the other double gate bowed to the point that neighbors and painters commented on them. After MANY, MANY phone calls and voicemails to Chris and several promises of "someone will come by and take a look", I have not had any response. LOOK ELSEWHERE FOR A FENCE BUILDER! read more

My fiancé and I found this company by simply googling and one who served our area. We put in an online request and within an hour someone contacted us. That same day, a representative came out to give us a quote. The price is extremely reasonable considering how quickly they had our fence done (within 3hrs tops). Blake (our rep) was the one we were in contact with for 3 weeks. Due to a busy schedule and unfortunate weather our install was pushed back a week but actually worked out for us due our busy schedule. Blake was very informative, keeping us up to date on install date. We are soo pleased with this company and would recommend them to anyone; they did an amazing job. read more

Brookview Fencing - We love our privacy fence Brookview Renovations installed today!! I had to write a review - Fences & Gates Near Me

Terrible service after they finish. They do not clean up the mess they make. Found nailed and paper all around the front of the house. The fence needs to be fixed since Dec 2019 and they keep saying they will come out and still have not. They only care about getting paid, then will not repair any issues afterwards. read more

The easiest and least painful experience using a contractor. They delivered on everything they said they would do with quality work and excellent customer service. When I called to set up an appointment they had someone out that day, price was the very competitive and when I was told it would be two weeks for installation the fence was built in just under two weeks. We couldn't be any happier with the level,of service, price or quality of work. read more

Had Matt as our rep. He came out gave an estimate, then 3 young men came out did an excellent job. Had it done in 3 hours. It's looks amazing. Would recommend this company with high fives. read more

Brookview Fencing installed my wooden Charleston (front) & 5-foot vinyl black fence on a hilly residential property in July 2019. Andrew and his team were great and it was a really hard job where they had to take the design to engineering on a ridiculously hilly lot. Andrew even came out on his own time to prepare over the weekend and I know the work took more time than thought because there were very steep areas that are deceiving in design. Everyone complements me on my fence and I tell them "Brookview Fencing out of Greenville"--two thumbs up. About a month ago, the double gates stopped shutting well; it looked lie the brackets had slid down. Chris in sales said someone might have run into it. Impossible I said. Expecting a battle because it was under and closing on warranty period, Chris assured me that Andrew would come out and look at it. Sure enough, Andrew was able to squeeze me in. He could not have been nicer, as he was a year ago, and immediately saw the problem and spent about 20-30 minutes tightening, adjusting, putting in extra screws and ta-da the gates where back to normal. I said "well the earth really hasnt shifted that much what caused this" and he said "well someone might have nudged it"--even though not many cars are in my alley, I trusted his observation without a doubt and felt very bad. I just have had contractors vanish on this 100-year old remodel. Not Brookview. I just wish they did more than fences. I recommend them without hesitancy. I am located in Tennessee and they are out of Greenville with local offices in Tennessee. Trust them. read more

Quality workmanship, reasonable price. Love my new fence!

Our fence was started on a Monday during the first bad heat wave. I will give them credit for working through the humidity and heat. What should have taken a day and a half took three days but understandable with the weather. With that said, Our fence was to be right on the property line and all sprinklers were clearly marked. A corner post was put inside the sprinkler line (so our sprinkler now waters the neighbors yard) and when using the auger the sprinkler head was destroyed. We have spoken to a gentleman named Tucker who basically tells us "I don't own the sprinkler company and can not control them". Very poor customer service. Sad part is we paid in full as they were recommended by two neighbors who had zero issues and the whole think could have been avoided if the installer (Wes) had rung our bell to tell us his "plan" didn't match the yard exactly and we could have figured it out read more

I would give this company 1 star because of their bad service and their lack of keeping promises. I gave them the survey for my property line and they looked it over and said that it was fine. Half a year later, my neighbor start building their house next to mine and I notice that my fence went to over to their property line. I emailed the fence company right after I realized that it went over and they didn't reply so I kept emailing them but they still didn't reply. And then I called them and they said they would take a look at the fence the next day or the next week but they never showed up. I have camaras around my house to check if they showed up and they never did. Every three day I would call them again and they kept saying the same thing that they would come the next day or next week and they would never show up. They didn't call me to say that they couldn't come, they just stay silent. They promised me they would take a look but they broked the promise. This company does not care about their customer and broke their contract. In the contract they said they would fix the fence within 1 year and it has been half of a year since they built the fence which mean that they should have come to fix it. And they didn't make accurate fencing line. read more

i have been thur major renovations in downtown greenville for the past two years. many subs, contractors from a to z. some good some terrible but now it was time to start the outside grounds. wonderful lot but needed fence, alot of fence. in comes brookview renovations, chris herman owner.... great people, great price, finished on time and beautiful. chris did not charge like everyone else due to downtown zip code.... totally upright/ sent 5 men, well organized , worked well together and i am so thankful to have done business with this company read more