I was quick to try this place once recreational use became legal. The product proved to be mid-shelf, though I always tried their best offerings. I returned several times because the prices were low. Less than $30 for their mid-shelf eighth and less than $40 for their supposed best. It was sufficient, at best, when friends with superior products weren't available.
After visiting the dispensary a few times, I became lackadaisical with my purchasing, in a sense, and came home to discover the eighth I had purchased, though the same strain, had a different strain analysis printed on the label. This meant that the 29.23% THC Kush I had asked for, was replaced by a 24.16% THC Kush I had no knowledge of nor did I ask for. I was upset seeing this, and stormed over to the store. They quickly calmed me of course, offering me the Kush I had asked for and an added gram for the trouble. This was nice, but really, was the result of a systemic flaw. They made this mistake twice again, within a three month time-span, but with less than ten visits in that time. They hire folks that I believe are not qualified for the job, do not follow basic retail acumen, and use cannabis products on-premises. Of course, for the above described blunders, I take partial responsibility. I did not look at each package of cannabis after it was put into the brown bag, and before leaving the premises. Things are often in a hurried state and customers are typically engaged in constant conversation but more on that below.
As time has progressed, I've seen the prices rise at Brothers as well. Interesting, since they continue to pay growers/sources what many consider are the lowest prices. Prices increases are often done in shady ways. Last week, they featured a Girl Scout Cookies with ~28% THC for $43.75 and I had purchased three or four eighths, on separate occasions, about a day or two apart. Then, I visit with just about correct change and they request $50 for the same product, same amount... They often play dumb in these instances, as if the sudden and inexplicable increase in price is a surprise; they aren't sure why a sudden jump in price occurred. Other times, they'll use "testing" or lab analysis as an excuse. It is, to use a crude but applicable acronym, BS. It is shady methods such as this that have contributed to their reputation within the industry. It tends to both bore you and somehow offend you, all at once. Also, claims such as that they were the first dispensary in Portland, just intensify critics.
There is no sense that they value or even remember customers. They engage in what often comes off as superficial but necessary dialogue, drab and dull. I wish better could be said about the product or the staff/customer service, but in my opinion, they have a very long way to go. read more
