I never even had the chance to set up an appointment to see Dr. Scarzella: her "answering service"…read moremade sure of that by incorrectly stating that my health plan was not accepted at the office! When I began to question how is it possible to show up in the health plan network and yet not honor that plan, the woefully misinformed "screening" service agent simply chose to hang up on my call! I called back, and waited patiently but no one answered ... When I asked to speak to someone other than the lowly "answering service," I was told that there is NO way to speak to any of the clinical staff at her practice without first getting "vetted" by the incompetent "answering service!" That should have been enough to deter me from setting up an appointment, but I'm interesting in seeing just how bad things are, and perhaps file a formal complaint with my Medicare Health plan, and/or AHCA. To be continued ... ;-)

I am so very happy I found Dr. Scarzella. She is amazing!! The first time I met her as a new…read morepatient was 6 years ago, I was so impressed . Dr. Scarzella was methodical in her process in getting to know me, and my urological history. She was very thorough, empathetic, thoughtful and caring while we were discussing my health issues. She did not rush the appointment and she answered all my questions and concerns. I I have been a patient for 6 years now and I couldn't imagine going to another Urologist. The BEST urologist in So. FLA!!

Total rip off $4,000 for a Vasectomy, told me it would cost $900 and then the hospital sent a bill…read morefor $3,100. The doctors office told me good luck not our problem. Terrible service.

In great detail, I filled out the information, medications, medical and surgical history, and…read morereasons why I was coming to see him. He never reviewed any of my information prior to speaking with me. He even suggested to take a medication which I was already taking. I found Dr Silverstein to be disinterested and unprepared to meet with a patient without reviewing their medical history. I waited four months for my initial visit only to be very disappointed. I want to share my unprofessional experience with him.

Dr. Lief just did an operation on me and I am grateful to him and his staff for what a…read moreprofessional and thorough job they did. Besides being an efficient and experienced urologist, he and his staff were very accommodating. They would explain and make sure you follow all recommended steps to heal properly. I would recommend to anybody his professional services. They are the best.

it's 4 years later and I have the same view of this office regarding Dr Lief and his staff. How…read moreunusual is it to see the entire core staff remain in a practice for so many years. They're fantastic and must be treated well. Perhaps I'll single out Margarita this time because I seem to have her every year as my Patient Care Coordinator. Her personality matches her competence, which is exceeded by none.

Look no further.. Dr Comiter is a dedicated, caring doctor. He has been my urologist as well as my…read morehusband's for about a year. He takes his time with you, answers all your concerns. Calls you back timely. Dr Comiter is a young man but can substitute for a caring old country doctor. He also performs kidney stone surgeries. He is the best doctor I ever had so much so that I can honestly say, I wish he was related to me. He makes feel like I'm family. His staff of Connie(nurse) and Theresa( front desk) are equally nice. I am so glad I found this marvelous man. It was just on a whim of einie Minnie, Minny, mo among a list of urologists that I found him. I guess G-D was on my side. I made the right choice.

I highly recommend Dr. Comiter, who I have had as my urologist for 13 years. He is very thorough…read more He follows protocols and procedures that assure great record-keeping and updating for consistent results. He's extremely empathetic and patient. He's always on time and I have to mention his nurse who's been with him for more than 30 years. Connie is the sweetest lady you'll ever meet!

Dr. Licht came highly recommended by several doctors, and it wasn't a surprise to find out how well…read moreknown he is in his profession. He definitely has a reputation for being the best in his field. It's sad to say it but, doctors like him are few and far between these days. He was able to perform a very successful surgery on me, where as my previous Dr. was unable. I mentioned to one of the nurses about how comforting his demeanor is and she told me she has been working with him for 15 years and she hasn't known him to be any other way.

The most amazing Doctor, absolute brilliant surgeon, and most of all…read more Amazing caring person, I had privilege working with him for a little while as Sonographer, some years ago my biggest regret I did not stay, it is really hard to find good genuine people and gifted Doctors

I had the best experience with this Doctor and the staff are very caring and friendlyread more

Dr shariati is the best surgeon in the world and a great great dr. I was almost totally incontinent…read morebefore my surgery and now my life is worth living I don't pee myself I can stay out long periods of time without worrying about peeing myself dr shariati you are a blessing from God thank you so Much you are the best dr ever

Got into see the Dr. right on time . The place is very busy but they have a lot of staff and…read moreeverything went smoothly. Dr. Tallman was great! had an examination that could have been very painful but his staff and especially the Dr. T was very caring and compassionate and I feel very confident moving ahead with whatever he suggests for my treatment moving forward. Incidentally, check out his credentials and expertise and experience with robotics. If you need any uranological procedures that require robotics be thankful you live in the area he's one of the best in the country, he even consults with the company that is the leading robotic company in the country for uranological procedures!

The physician I have seen is excellent! Their office staff…read morecan be friendly and accomodating! But the 'back office' is crap! One of these AI phone systems that insure you never accomplish why you telephoned. And when you reach someone, expect English as a third language. And they never return phone calls so expect them to be 'grievance full'. But persevere - if you can. It's eventually worth it! Sort of.

POOR UNPROFESSIONAL OFFICE STAFF . Dr. Evans is an excellent urologist but he is overshadowed by…read morethe poor operation and management of the entire office staff who have no discretion, empathy or professionalism in dealing with patients . Expect to wait 60-90 minutes for your scheduled appointment . Dr. Evans was obviously rushed and read my chart/diagnosis 2 minutes after leaving his previous patient in adjacent room. While Dr. Evans was giving me dire news, an office staffer came in and interrupted , reminding Dr. Evans there was another patient waiting . Phone calls are answered by an overseas call center in the Phillipines.

As a first-time patient, I was very impressed with Dr. Scarzella herself--she's warm, personable,…read moreand made me feel comfortable right away. Unfortunately, the rest of the experience was miserable. The office is clean and modern, but the reception area was overcrowded, and the staff seemed super stressed. I waited two hours to see the Dr., though my time with Dr. Scarzella totaled only about ten minutes. Despite the long wait, I chose to return because I felt she provided compassionate care. However, during my second visit, I noticed multiple patients were booked for the same appointment time. Over the past week, I've contacted the office four times regarding a painful unresolved UTI / infection and have struggled to reach a nurse or anyone qualified to help. I've had to follow up repeatedly on my own. To make matters worse, I was billed $604 for the consultation and an additional $75 for a bladder volume test that I neither requested nor needed. Overall, while Dr. Scarzella is a great physician, the practice's management and communication issues make it feel like profit is prioritized over patient care.

My father who is 93 has been going to South Florida Urology for many years…read more Besides the excellent medical care he has received from Dr M., the Staff (especially Julie and Brittany) have been incredibly Compassionate and Caring. I cannot thank Julie and Brittany enough for how wonderfully they have treated my father! Thank you!

Three months ago I called Dr. Manganiotis' office to schedule a new patient appointment because of…read morea kidney stone in one of my kidneys, that resulted in a visit to the ER and subsequent hospital stay, in late March, 2020. The appointment was set for Friday, April 17, 2020. In the beginning of the week of April 12th, I called the office to ask about my appointment on Friday and I was told that at that point, they could not tell me if the appointment was confirmed or not, that is, after 3 months waiting for the appointment. I thought it was odd that they didn't have the courtesy of calling me to let me know. On April 16th, since I had not heard from them, I called the office to try to re-schedule the appointment anyways, due to the covid-19 pandemic. An office staffer, Camille, answered my call and proceeded to ask me about the reason for the appointment. I explained that I had been diagnosed with a kidney stone and that I needed to have it removed. She then tells me, that my appointment was done in error because the ultrasound technician was not available on Fridays. She then offered to re-schedule to a later date, in the middle of the Afternoon, to which I said I couldn't do because I live in Boca Raton but work in Plantation, and have to go to work in the Morning, come to Boca Raton in the middle of the Afternoon, and then drive back to Plantation and then back home. It was just not feasible for me. Obviously I said no to her "offer". After asking me to wait on the phone, she comes back about 10 minutes later, and asks me again the same question and to "think about it", to which I said, there is nothing to think about and that I wasn't going to have the Afternoon appointment. However, when I tried to explain to her that I have a 8x5 mm kidney stone that was seen in a CT scan back in early January 2020, and then due to my ER visit, another CT scan confirmed the kidney stone was still there, and that I did not have to have a much less precise Ultrasound, she completely interrupted my explanation and threatened to hang up on me, which she did a few moments later. This lady, not only is complete insensitive to the needs of future patients, but she is also rude and unable to keep a civil conversation. Because she wasn't rescheduling my appointment, I decided to venture out of the house and go to my original appointment on Friday, so I called again to confirm the appointment. When I finally get to someone in the office, another person named Lynn, tells me that I had no appointments scheduled and that my name was not registered with their system. I said that was not possible and that I previously had talked to Camille and that she was rude to me by hanging up on my face. She then asks me to wait on the phone, and when she comes back, she tells me that "you don't have an appointment and that on your notes it says for me to look for another doctor". I immediately asked her if that was what the doctor said and she did not answer. Then, rude Lynn, the practice manager, tells me that I am an "argumentative patients" and that they, Lynn and Camille, don't want to see me there. That is just completely unacceptable and totally unprofessional of the two of them, Lynn and Camille. Not because I am a Doctor and demand respect, I think any human being should be treated with respect. These ladies are rude, incompetent, insensitive, and worst of all entitled, since they feel they can select or discard patients without the doctor's knowledge and without any medical training, they try to convince you what is best for you. I wonder how many patients Dr. Maganiotis is losing because of them. I moved to Florida from Texas and I must say what a difference. People in Texas, especially in the Health Care business, are professional, courteous, accommodating, and polite. Completely the opposite of what I found in Dr. Manganiotis practice, by talking to Camille and Lynn. It seems unfortunate, that these two unprepared, uneducated, and with no social skills individuals are not treating patients with respect and are making decisions for the doctor. I am sorry for the doctor, but if you don't want to be mistreated by the staff, avoid this practice at all cost.