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    Brown Jeff S MD

    3.0 (2 reviews)

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    Acadiana Family Physicians

    Acadiana Family Physicians

    2.5(11 reviews)
    0.0 mi

    Since moving to Louisiana over 10 years ago, I have struggled with trying to find a Primary Care…read morePhysician that I could connect and work with for my lifetime. After meeting with Dr. Cestia & his nurse Dawn, I finally feel like I was listened to and spoken to on a level I can understand and meet him in the middle on my health care needs. He didn't hurry me or placate me with trying me on this or that trial medication. Nor did he start giving me suggestions on other doctors that I should go to based on my health care concerns due to their specialties. So many times I've found that doctors are doctoring to make lots of money or too afraid TO doctor based on restrictions placed on them by insurance or government. I cannot thank this doctor and staff enough for seeing me as a human being just wanting to be well so I can be a better person to other people that are counting on me.

    Living in a state that consistently ranks at the bottom of just about every metric, you don't…read moreexpect much from its workforce. Todsy was no exception when I saw my doctor for a routine exam. The nurse I saw ranked the worst ever in attitude and questioned why I needed to use the bathroom during the exam. I arrived ready to provide a sample but when she said she didn't need one, I had to TCB. She was aptl absolutely awful. The lab tech who was very experienced and obviously good at her job, was sweating out loud "God damnit" because she rushed through the tests and realized she'd forgot one. Doc was also not on his game today either - forgetful and not well prepared for our appointment. The facility feels old and dingy - it's just not a positive and healthy environment for positive and healthy people. it's really sad that the healthcare system is so bad in this city and state. Thinking it's time to change things up.

    Martin Troy M MD

    Martin Troy M MD

    3.0(2 reviews)
    0.0 mi

    Have been seeing Dr. Martin for quiet a number of years and have never been disappointed in his…read moretreatment. Kind and considerate, he's never in a rush to get away from a patient and has no problem with my taking a family member with me. I have mobility issues, so it's hard to get places alone. The staff is worth their weight in gold... I've never heard a hard word spoken from any of them. Whenever a member of my family gets sick, I refer them to Dr. Martin and they've never been disappointed. I have also referred Dr. Martin to my friends, family and business contacts. He's truly one in a million! With any luck at all, I'll be Dr. Martin's patient for the rest of my life. :) Standard of care is VERY high!

    10 days ago: Not sure what's wrong but need to see a doctor. Not a cold. Walk in clinic not going…read moreto do the trick. Just need to see my doctor. Call the nurse and leave very lengthy message. Tell her it's been a few years since I've need an appointment so they will probably need to see me instead of calling anything in. No return call. TWO DAYS LATER... Call again. Leave another long message. NO return call. Hmmm... maybe they are on vacation? THREE DAYS LATER... yes, now realizing. I think I need blood work or something.. I just don't feel right. I call ONCE AGAIN but to the front desk. I have to leave ANOTHER message. I finally get a live voice. YAY... And I'm told they cant make an appointment until I talk to billing. Okayyyyyyyyyyyyyyyy.... Now I am on the phone with billing who tells me that I owe $75 from a bill three years ago. Huh?? Oh yeah... That was the visit you billed me for because you didn't file on the correct insurance, remember? You sent me about 6 bills and EVERY SINGLE TIME I received that bill I called to tell you to BILL THE CORRECT INSURANCE. Well, it's been three years...not worth the argument so I pay the $75 so I can get a damn doctor's appointment. Now mind you, she makes sure to tell me that if I pay this $75, they will get an appointment for me ASAP. And then I say... "so THIS is why the nurse didn't call me back"??? She assures me "OH NO, I asked the nurse...she never got your messages".... Oh REALLY... NEVER RECEIVED THREE DIFFERENT MESSAGES??? Mind you, I am sick. I"m not calling for a wellness check. NOW the front office calls me back to say that I will be treated as a new patient and they have to get infomation from me to SEE IF THE DOCTOR WILL SEE ME. What? To SEE if the doctor will agree to see me? Now I have been a patient for 12 YEARS. I might be considered a new patient for insurance purposes but I'm CLEARLY not a new patient that should have special approval to make an APPOINTMENT? So I WAIT very patiently ..... until the following morning. His NURSE...not the front desk... His NURSE calls me and tells me this........... "Ummm... you were rude to our billing staff yesterday, you no showed on your appointment in 2014 and Dr. Martin isn't accepting new patients. Dr. Martin will no longer see you as a patient." Yes, bitch, I was rude. I had to give you money that I don't owe you after call you for 10 DAYS and get ignored. AND I DONT FEEL WELL!!!!! I think I am now IN FAVOR of socialized medicine. It CANT be any worse than that. Monica Richard from Dr. Troy Martins office and their staff is INCOMPETENT. Oh and her response when i said I was going to let people know about this??? "That's hilarious... tell whoever you want... Dr. Martin needs no new patients... but if it makes you feel better... go right ahead" as she snickered under her breath. So there ya go. I'm "going right ahead".

    Brown Jeff S MD - familydr - Updated September 2026

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