I Called Thursday morning to make an appt. To fix a leaking faucet. They were booked for the day…read morewhich I understood. The girl on the phone was very nice and helpful. She said she could get me in the next day- Friday. I told her I had to go into work, but I could try to leave early and did they have afternoon availability. She said how about 3 or after 3, I said that's perfect. The plumber calls me Friday at 9:40am and said he is on the way to my house, I told him I was at work and my appointment was at 3pm. He said he understood and he would reach back out to me around 3pm. I told him if I was able to leave earlier I would give him a call. I took off work early so that I could be home before 3pm, I called him at 3pm to let him know I was there. He said ok, he would call me when he was on the way...I called him back at 4:45 and I asked him if he had an idea of the time he would be coming. He said he was snaking a pipe in Portsmouth and he would call me after to head my way. It's now 10:15pm...I took time off of work for nothing, he never called and he never showed up and my faucet has a constant drip. The office was respectful and kind, the plumber was kind on the phone...but it is so rude and disrespectful to just not show up or call back and let them know you are unable to be there. This was my second time "using their Services", they had just repaired a leak in my crawl space a couple weeks prior and those guys Were quick, kind, and efficient. I am beyond disappointed with This go round, I will not be calling them or using their services again. I will take my business and my money elsewhere.

If there's any review to read.. here ya go…read more I've been a home owner for a long time. And sometimes stuff happens. Upon moving into my (new to me) older home, we learned about some of the bad things that people do with their flushing standards. This bit us in the rear when the entire system got clogged. This clogging created a backflow of stuff you don't want to see, to come back up.. into the showers, bathtubs, yeah... it was messy.. and ugly. I called around to find a plumber that would be willing to help me and at first I just left a message to call me back. Shortly after, Newman's quickly responded by returning my call. The lady was very friendly and responsive to my needs. She mentioned that they had availability sooner than other places AND they had an option for emergency service. The emergency service (after hours) was obviously going to cost more but honestly, I had literal fecal matter in all our tubs, etc. it was totally worth it to have someone come asap. The gentleman who came over definitely knew his stuff. Dave had been doing it for a long time. He was very quick to isolate the issue and get everything resolved. He was very concise with what he was doing and the path to get things clear. I'm very pleased with the service I got as I had a no BS - let's get you straight service and was able to get it when I wanted it (which was immediate). As much as I hope I never have to call, if I do... I know I'll call Newman's. Food Taste: n/a Overall Service: 5 Value of food to cost: 4 Facility: n/a Repeat customer: yes Dog Friendly: n/a

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

Highly recommend Goodman's. They came out in a matter of days. Service was professional, courteous,…read moreand honest. Tech spent a great deal of time explaining the process, potential issues, and mitigations. Price was very reasonable. I will use them again!

I was getting a little worried that I could not meet the city's deadline to have my septic tank…read morecleaned and inspected by the end of the month. One local service company said rather gruffly that they were booked up for "weeks" in advance. When I called Goodman's, their voice mail box was full so I could not leave a message, but I received a call back a few minutes later because they saw my number on caller ID. Goodman's was able to schedule my service within four days of my call. They arrived first thing on the day schedule, so there was no waiting around for service. They were respectful of my property and completed the job very efficiently. They instructed me on the details of my system's installation should troubles arise in the future. I plan to use Goodman's for all my future septic tank service.

The only problem I have with this company is I though that they were just coming to my house to let…read moreus know what is wrong, instead they end of digging up the ground behind my house where the sewer line is. He told me that they cleared out the sewer line and it's $475. I'm like excuse didn't know you were actually doing any work today. not too happy at all with this company.

Once again Isle of Wight Pluming did not disappoint. They are always here when I need them and in a…read moretimely manner . It's good to have someone you can count on .

I had a water leak and could not identify where the water was coming up through the floor. This was…read moreduring one of the snow storms a few months back. I called 3 places for an emergency plumber and Power Plumbing was the nicest and most helpful. Despite the terrible weather, they sent someone that night. After learning of what may have been a main water line issue, the supervisor came out the next day, no extra charge, to also assess the situation. They were very helpful and kind and emphatic. I would have gone through them to have the work completed but the City is taking care of the issue. Locally owned. Prices are VERY reasonable. Highly recommend and would definitely call again, hopefully I never need to though!

Homeserve contacted this company about a sewer line problem that I had. The first day they had me…read moresitting and waiting for them to show up they lied and said they came to my house. I kept getting updates about an arrival time; it just kept getting delayed. When I called Homeserve about when were they going to show up, that's when I found out that they lied about coming to my home. I have five (5) cameras on my property that proved that they were lying!! I had to wait another day with raw sewage laying in my house becside they are lied!

Have you been feeling like Uncle Ernie in Christmas Vacation? "Shitter was full!" MDM Septic is the…read moreplace to choose! Do not look any further, these are your people. Just get it done. After calling several places, speaking with numerous people, getting quotes, availability, and options for a solution, I thankfully came across Anna Prescott at MDM Septic. She was a breath of fresh air (amidst a smelly situation). From the moment Anna answered the phone I was met with courtesy, professionalism, respect, & empathy towards the issue we were having with our septic. She answered every question I had and scheduled an appointment for us the same week. I was anticipating one worker & one truck sometime between 8-10am. As a heartwarming surprise, there were 4 workers, including Brian Daniels (Project Supervisor) there before 8am and the job was done in under an hour. There is a cost associated with any service so an investment of some kind is to be expected. They aren't gonna pump your crap for free- nor should they! The price they offer is reasonable & BETTER than many other companies in the surrounding areas, yet the level of professionalism and value this team provides is unparalleled in the industry. From start to finish Anna & Brian are ready & willing to make sure the "crappy" jobs are handled & handled with the utmost care. I cannot thank or recommend this sister/brother team enough. You'll appreciate them as much as me and my family do. I'm sure of it. Call them.

Excellent service! Prompt, respectful! Took 1 day from my calling to get the service we needed!read more

Service needs improvement!!!!!!!!…read more I used Wright-Way Plumbing recently and was disappointed with the experience. While the plumber eventually completed the work, the appointment ran late, and communication was poor. I wasn't kept informed about delays, which was frustrating. The pricing felt higher than expected considering the service, and the overall experience didn't feel very professional. The work itself was acceptable, but nothing stood out as reliable or efficient. Overall, I think there's room for improvement in communication and customer service. I would likely consider other options next time!

Have used their services twice now. If you ever need a…read moreplumber or to recommend a plumber I give these guys five stars. Prompt, courteous, professional, excellent work and reasonable prices. An excellent value.

I called Security Plumbing for all my plumbing issues in my rentals s well…read more Awesome company

Great service! They showed up 20 minutes after I called. The technicians were friendly, courteous…read moreand efficient. They solved my problem quickly and at a fair price.