Had a suspension upgrade done on my Subaru Outback by a Fulcrum dealer workshop, who for whatever…read morereason chose to fit front springs specified for a different model, compromising rake, wheel alignment, tyre wear, handling, and ride. I contacted this dealer workshop once I knew what was wrong, who claimed that they'd make the correct choice of spring. Contacted head office and received a reply within 24 hours advising that Fulcrum would make good the error at no additional charge. Took it to the Browns Plains workshop where the job was done right. Car now rides level and handles safely. Would definitely return to and recommend the Browns Plains workshop.

From the owner: Fulcrum The Suspension Specialists…read more Fulcrum Suspensions are Australia's steering, suspension and wheel alignment specialists for service, advice, fitting & install of suspension parts, shocks, lift kits, struts, steering & bushings. We fit, service, install & wheel align suspension for all cars, commercials and 4x4's including Commodore, Falcon, Hilux, Navarra, Landcruiser, Patrol, Camry, Ranger, WRX, EVO, Silvia. We offer FREE Suspension & Safety Checks We use quality products including SuperPro, Airbag Man, Bilstein, Boge, EFS, King Springs, Koni, KYB, Monroe, TEIN.