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    Brownsburg Shell

    5.0 (1 review)

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    8 years ago

    New owners best place very good service workers are great and the place is nice and clean

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    CVS Pharmacy

    CVS Pharmacy

    2.1
    (34 reviews)
    1.6 mi
    $$

    I've never used the pharmacy in this location so the review is for retail only. However, the…read morepharmacist did suggest an over the counter item when I wasn't sure which was better for my situation. The staff always greets us as we enter. Regardless of the area I'm in the employees ask if they can assist me in finding something. In other stores the employees seem stressed and rushed and hope you don't need assistance. I don't find that to be true at this, and most, CVS stores. The shelves are clean, organized and well stocked. If stocking is going on they leave a small isle to walk through. When the cashier asked if I found everything I said no. She stopped immediately, asked what I needed and proceeded to walk me directly to the item. What great customer service. I now find if I can't find an item fairly quickly to stop myself and ask an employee. I've been very happy with the products and customer service. Definitely a very well managed store.

    If I could give zero stars I would. Countless times have I had a technician be completely out of…read moreline and rude to me. This time, I went in and went to the consultation desk because I had a question that needed answered there. Pharmacist was super nice. He had pulled my medication from the shelf. He told me I would have to get in the other line to pay, totally fine. I waited and got to the kiosk, and I informed the tech that he had already pulled my medication. I wasn't sure if they still needed my info. She got snippy with me at this point. Mind you, I had seen her be snippy with another customer bc she had multiple individuals she was picking up for. I got stern with her, did not yell but definitely raised my voice when she was asking which pharmacist pulled my medication and acted like I was lying. At this point I was irritated because of the situation. She then checked me out and said "have a nice day" in a condescending voice, to which I gave no response. She then said "or not" to me. Never in my life would I have thought it was okay to mouth off to a customer. So every person who doesn't respond to you saying that you mouth off???? And to top it off, I turned around to say something back, and she was already gone from the counter. Ran to the back like a coward after being unprofessional. I just left the store and called to ask for the pharmacy manager. She took down my name and number because it was later in a Friday so he wasn't there. Do you think I ever received a call...?

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    Brownsburg Shell - convenience - Updated July 2026

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