We were in town for the Mornin' Delight release at Topping Goliath, and we appreciated having transportation from our hotel to the brewery.
We wanted to get to the brewery at a time that wasn't on Jim's schedule and he was very accommodating and came and picked us up within 5 minutes of us calling him. Awesome. He was just as available when we wanted to head back to our hotel.
My main issue? No where on any advertisement did it say that it cost $10/person one way, and we didn't find out until half way through the drive to the brewery.
The perfect storm of confusion:
-The Toppling Goliath website said they had shuttles
-There was no price listed on his schedule
-There WAS a price listed on the schedule of the other shuttle company.
-We we're not asked to pay when we boarded the bus.
-The front desk staff told us "the other company costs $10" (and in hindsight she must have made the same assumptions we did)
...all of which made us assume the shuttle was free. Now I get that Jim wasn't driving out of the goodness of his heart. Everyone has to make a living. But we assumed someone else was paying him, obviously incorrectly.
SO. While we were annoyed that we didn't know the cost ahead of time, I'll still give it four stars. He was super quick, but should have told us before we boarded that it cost $10. read more