I was in town visiting with my son and was looking for a UMich hoodie when I came across your store…read moreat the mall. I found the store to be well stocked of a large variety of items relating to UMich, and I was able to find the perfect hoodie! Although it was a little pricy, it was really soft and seemed well made, and I felt worth the cost. The employees I interacted with were very friendly and helpful. I'll be sure to stop by on my next visit!

Dude, you need lights in the parking lot before a kid gets hit. I see lights they just don't workread more

Incredibly helpful, knowledgeable, and friendly. I am definitely willing to make the drive from…read moreSaline for any/all lacrosse needs.

love this place ! I come here regularly for nose piercings and gauges and I love the variety of…read morejewelry they have ! They also have a variety of other stuff that alternative and edgy that I admire! Staff is super helpful and nice as well !

Doesn't back broken products…read more Sold faulty plugs to us and instead of just replacing it lied and said we didn't buy them from there even though we had the bank transaction and the associate remembered selling wood plugs. Would highly recommend anywhere else. Owner is just lying to cover herself. We had no reason to make anything up or start any drama after going to this shop with good experiences for ages. Update: Never deleted a review or changed our account once. You just kept lying on google so I had to keep updating to address those lies, same here. He only purchased one pair of plugs in that size, sorry you don't even know your own products, must suck to be that inept.

I love this store and the owner is so nice. The clothing selection is different and you will find…read morepieces in there that you can't find anywhere else

Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

I went in for the Girls Night Out workshop with some of my family members and we had a blast! The…read moreowners were incredibly accommodating and friendly, and Nadda, our teacher was beyond informative, helpful, and patient with our group. It was so fun to learn about some of the history of jewelry and then create our own unique piece with each other. The selfie booth at the end was entertaining and we loved looking at all the extra jewelry we could buy as well. Thanks again and we will be returning soon!

Some of my friends used Just Ducky to send me some pies from Grand Traverse Pie Company as a…read moresurprise. On the receiving end, things went smoothly --- Marni dropped of the goodies, each tagged with a Just Ducky sticker. Both pies were in excellent condition --- not jostled or sunbaked. Next time around I'll try the ordering side of the experience as well.

Given our lack of Task Rabbit-esque options in Michigan, I went online searching for something akin…read moreto a concierge service to help me with my upcoming move. That's how I found Just Ducky Errands (Marni), and I'm glad I did. Marni will help you with just about anything -- from pet sitting, deliveries, packing up your home for a move, handling appointments with cable companies, etc. She is incredibly communicative, professional, and reasonably priced. I had her box up my whole house for me in advance of a move and handle all the clothing donations, Comcast set up, and DTE transfer. She was efficient, saved me a lot of money and time, and was a pleasure to work with.

Thank Justin for being so helpful and knowledgeable. We appreciated your help and patience while…read morepurchasing skiis and then a helmet. We will definitely come back for equipment in the future.