This is a big store, sizable and bigger than the one by our house…read more The store is dead. Maybe 5-6 people in the whole store, shopping. Picked up Cole Haan dress shoes since the one by my house was out. I needed a big shoe size and they had some spares. They saved it for us to pick up by tomorrow. Arrows down each row. Social distancing at checkout. Downside is there's only one person at the checkout counter. There's two groups in front of us. One more would make things go faster. In and out in 5-7 minutes, not too bad, in the end. Service is quick here.

Love the variety of shoes and prices. The special deals for members help you buy lots of cute shoesread more

I dropped by DSW Designer Warehouse in Canton Township. They are located on the busy thoroughfare…read moreon Ford Road where you can stores, restaurants and shops for everyone. DSW is my go to spot for a special pair of shoes for my granddaughter or myself. The kids selection is amazing and they even carry Stride Rite brand. The adult and kids clearance section in the back of the store is well worth a look see for a great discount. The service is always good! I like to stop in weekly to a nearby DSW to donate an old pair of shoes to apply toward my DSW reward points. They add up quickly for dollars off of my purchases. Check out their Soles4Soul program. Try it. Seeing is believing! Tip: Download the DSW app to become a rewards member.

Weird vibes when I brought my kids here to get some shoes for my oldest.. They were trash talking…read moreabout their co-worker right in-front of me while checking me out. Then, when I asked about the sale for a couple bags which had sale signs above the bags, she told me they weren't on sale and that there was nothing she could do. I went to the Ann Arbor DSW and the bag was on sale. So, I knew I was correct but didn't cause them any trouble because I'm a good person. Unfortunately, since the terrible customer service and respect for their own co-workers, I will never return. That was my first time at that location. Not very smart of them as their job in retail is ending as these kinds of stores are closing because everyone is shopping online. I would suggest to have better customer service even if you don't like who the customers are because we are paying customers that keep you having a job!

This place is a gem. My parents have been shopping here for years and the staff is truly caring. I…read morelive in Los Angeles but stopped in to get some sandals today. William measured me and offered great suggestions, and I bought a pair that fit well and will be great for casual walking needs. He chatted with my mom who was with me, and asked after my dad. The attention was very personal and it was like shopping with a friend. Highly recommend- high quality shoes and they care about their customers.

It was a Great Experience. Thank you very much for the quick, friendly, and excellent service.read more

Service!!!!!! Or lack of service! Keep the dog under…read morecontrol. Unreal to keep an untrained dog in a shop and expect to not take responsibility for the dog's behavior! Should not jump on customers when they are focused on merchandise.

Very knowledgeable staff an d great shoes. New location for store is much more open and brighter…read more Nicel to have a woman owned and operated store.

I wish I read the reviews before ordering online. I ordered…read morea hoodie I from a brand that's hard to get, they had it in stock and it was on sale so I thought why not. I'm 5'6 so I'm a medium at most and that's what I ordered. When it arrived it was a XXL and thought the brand shipped the wrong item and they'll make it right. Sent an email explaining the issue, they asked for an order number, gave it to them. They must have figured out yes it was their fault, and now have ignored my follow ups. Super disappointed and not a trustworthy business. Will be dealing this with my bank and the Better Business Bureau). If they fixed the issue they have a sweater back at least, now chase will just refund the money and they don't get the sweater back. Sometimes it's just better to do good business and what is right.

Unethical practices and terrible customer service! I ordered 3 kid Jordans at the same time to take…read moreadvantage of one shipping charge but they only shipped out 2 pairs without notifying us which defeats the purpose of buying them all together to save on shipping costs and to add insult to injury, one of the Jordans didn't come with it's original box/wrapping which caused scuffing all over the leather from bouncing around in a generic, improperly sized box during shipping. If they were upfront and notified me about the incomplete order and the missing boxes and accessories, I would have obviously just cancelled the order and order from somewhere else but they shipped out the botched package anyways. I contacted them and they assured me they would look for the 3rd pair or "take care of me" for the issues. After some more back and forth, their only resolution was for me to ship the shoes back to them but they refuse to refund the original cost of shipping the shoes to me even though they botched the whole entire thing. So they wasted all my time and won't even refund the original cost of shipping i paid to have the order sent to me even though they messed it up.

My son is a runner so we have been getting shoes from AARC for the last few years. Great company…read moreand they hire folks who are runners and know their shoes. I also like that they sponsor running events and give back to the community.

Not a fan of not putting prices on shelves with shoes... why don't you list your prices? Im not…read moregoing back here unless they change this practice.

great sign solid downtown location…read morei like the SAMS tshirts (nice price) Ann Arbor is definitely worth checking out

So many Levi's so many different color shirts to match the Levi's I love this store. The people in…read morethe store are very helpful very friendly it's a wonderful place to shop!

This is a really fantastic place! Basically, it's an outfitter for those who love the outdoors…read more And for a relatively small downtown store, they have about everything that you could need. The stores in an old building, so walking on the wood floors is kind of aesthetically appealing But the bigger deal is this: I'm the kind of shopper that I like to walk into a store and assumed that they will probably have what I'm looking for even if I don't really know what I want And whether it's shoes, clothing or camping supplies this place absolutely fits the bill You will not be disappointed when you go in here. They have items on sale in the basement so keep an eye out for that. You expect to find superior places in big cities, as opposed to where I'm from, but I really had nothing to complain about this one !

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

Their clothes selection could be better but I was quite pleased with their purse variety and rings…read more I spent a long time looking through all the racks for the rings. I wish they were organized with rings on one rack instead of mixed with earrings. And it would have been more helpful if it was organized fully by size. I looked at Marshall's purses, DSW's purses, and Ross' and Nordstrom Rack had the best selection! It's helpful to look at the purses in person because I was SO close to purchasing a name brand online but when I looked in person, I keep forgetting how heavy they are! I liked the brand Thatcher. It was half the price of the name brands and the material is water proof and soft. Very happy with my purchase!

I stopped in just to look around, but I always find something that grabs my attention. There are…read moremen's and womens clothing,shoes and other various items. I come to look and always with a few name brand items. This time it was sjoew and shirts. Next time, who knows.

I stopped by to by a blanket, their selection was bit limited, but after spending some time going…read moredown the aisles and checking each item, finally found one that I liked. The price was good, $30 for king size Calvin Klein blanket. Checking out was simple, waited less than few minutes. Spent more time looking for the item then waiting in line to pay for it. This place looks a lot bigger than it's sister store in west side of Ann Arbor and parking is a lot easier to be honest at this location. I'll have to check out their other items next time I'm in the areas.

The lady working the fitting rooms was not doing her job and not monitoring them so I walked in not…read morerealizing I was supposed to get a card?? When I walked out she got very aggressive and hostile with me and began yelling at me in front of other customers in the store. Literally how are you going to treat customers that way when it was you who weren't doing your job in the first place ? She then continued to glare at me as I walked around until I felt uncomfortable enough to leave