Dr. Mitchell is a great doctor. She spent an above average time with me making sure I got all my…read morequestions answered and I in no way felt rushed. She is very friendly and genuinely wants the best for her patients. I plan on keeping her as my Ob/GYN forever! I would 100% recommend her to anyone looking for a good OB GYN. **1/2017 update- Dr. Mitchell is still my OB/GYN and I still love her, she is very caring and compassionate. Exams are always super quick and have the least amount of discomfort I have ever experienced (sometimes I don't even know the PAP has been done until she tells me! now thats skill).

I LOVE Dr. Mitchell. She's been my doctor for about 3 years now and is the only doctor I trust. I…read morewish she could be my primary too, since shes the only doctor I ever tell the truth to! She's great with her patients and know how to make you feel really comfortable. After every visit and tests I get done, she personally calls me to give me results and to chat about them. Most doctors will have a nurse do that, but she's very personable and close with her patients. If I were to move states away, I would probably come back here just so she can do my yearly check ups and deliver my future children, thats just how great she is!!

My psychologist referred me to Dr M. I'll admit, the building was a bit outdated and while I won't…read moresay his office is necessarily outdated, don't see him if you're looking for a new, shiny, hip, minimalist office - from the waiting room to any other room you'll be in or can see. My average waiting time is about 20 minutes, HOWEVER, they're excellent about getting you in same day if it's urgent, Which I suppose is why the wait time is a bit long. However, ultimately I continue to go bc Dr M doesn't just humor me he's listening to me, but he genuinely values what I say and think. He's not shy about taking the lead or disagreeing, but he truly collaborates with me for my best care plan.

Receptionist are always extremely condescending, they will argue everything you say as well as give…read morerude unhelpful comments if you ask questions. I had one respond with "well I wouldn't know because I'm not a nurse" maybe next time respond with a little more thought and care. They also can't keep a primary doctor to save their life I had been going there for 5 years and they went through 3 doctors, how concerning. I would avoid this place if you can they make it very clear that they don't actually care about your health, only milking as much money from you as possible. Seriously females avoid, please find doctors that make you feel safe respected and heard!

Dr. Carolyn Rae, Internist…read more I've been seeing this Dr. for a number of years. I have to give here exceptional credit for weathering the changes in healthcare let alone those practice changes with the recent market in the Chicagoland area. Dr. Rae is a great service driven physician that listens, assesses, treats and follows up with patients. Although an internist, she has an excellent handle on diabetes and its treatment. Over the years our family's health has thrown several curve balls that she has fielded well. Emergency calls, Late night appointments and collaborative efforts with other physicians are among her exceptional service qualities. If we have ever had any issues, it has been directly traced through the errors of transitioning support staff.

Needed to talk to a nurse practioner. Called at 11:15 received a call finally after 5 pm! By then I…read morecalled Calladoc and received meds for strep and covid.

This office can't get prescriptions correct! it's been…read moreoverall year and I still don't have my supply. another prescription keeps getting submitted incorrectly. If I could give them a lower rating I would! Staff is incompetent! Can't get in touch without using the livewell app. It's another problem. Adovacte ruined this practice!

What a refreshing visit. Everyone was welcoming and professional. This is a small practice with 3…read morefemale physicians rather than a large group where you get lost as a patient. I was seen ON TIME and treated with the utmost respect. Doctor took as much time as I needed so I did not feel rushed and answered ALL questions. If you are new to the area or just looking for a new OB/GYN, try this practice.

Dr. Gaunt is very knowledgeable and she genuinely cares about her patients. She works with you to…read morekeep you healthy. I am so happy i found her. She is a wonderful Doctor. She is excellent!

It was time for a new lady doctor, enter Dr. Cheng. My old doc just wasn't doing it for me and…read moreafter a little research I decided on Dr. Cheng. I am happy to report that Dr. Cheng is great. She is thorough, easy to talk to and no nonesense but not abrasive. I felt comfortable talking to her and appreciated that she took the time to sit with me and tell me a little about herself. I was also appreciative of the fact she sat and talked to me about my medical history vs. having the nurse do it. Though I think the office could use a little updating, I was quite pleased with my experience. The staff was pleasant and I enjoyed Dr. Cheng's personality. If you are looking for a new lady doctor, I suggest doing a little research on this little lady.

Dr. Cheng sees patients out of Women's OB/Gyno in Downers Grove, IL and Hinsdale Hospital in…read moreHinsdale, IL. She has been my first and only gynecologist for about 3-4 years. When I turned 18 and got the gynecologist talk from my primary care physician I had no where to go. I asked around and I got Dr. Cheng's name from basically everyone I asked because everyone in Downers Grove loves her. On my first visit she laughed with me when I had my little "ewww, you're checking out my vagina and this so awwwwwkward" moment. She explained everything to me. What more can you ask than a doctor who can sympathize? And in my experience, all the office and nursing staff are exceedingly friendly as well. I have had a few issues with scheduling, which is why I've knocked off one star. I usually make appointments as late as they will allow me to on their evening hour dates due to my schedule as a student. Every single freaking time they've called me and asked (but in a way where it's not a question) if I could come in earlier since there were no other patients in the evening. It's not a huge deal, and has actually worked out a few times, but in general, if I made a 530 pm appt., I generally need the 530 pm appt. Anyway, I'll just summarize by saying Dr. Cheng takes excellent care of my lady parts. I HIGHLY recommend her to any female in need of her services!

Dr. Carolyn Rae, Internist…read more See http://www.yelp.com/biz/family-health-of-downers-grove-downers-grove http://www.adventisthealthpartners.com/doctors_in/adult_medicine_physicians_of_downers_grove/internal_medicine/carolyn_rae_md/ I've been seeing this Dr. for a number of years. I have to give here exceptional credit for weathering the changes in healthcare let alone those practice changes with the recent market in the Chicagoland area. Dr. Rae is a great service driven physician that listens, assesses, treats and follows up with patients. Although an internist, she has an excellent handle on diabetes and its treatment. Over the years our family's health has thrown several curve balls that she has fielded well. Emergency calls, Late night appointments and collaborative efforts with other physicians are among her exceptional service qualities. If we have ever had any issues, it has been directly traced through the errors of transitioning support staff.

Dr. Fitzgerald is by far one of the most brilliant and amazing physicians! We have been blessed and…read moreprivileged to have his care for our family! Dr. Fitzgerald is extremely professional and takes the time to connect with families. The level of professionalism encompassed with compassion that he shares is immeasurable. He takes a personal interest in the very best care while offering suitable options and solutions for all of his patients. We are thankful to have found Dr. Fitzgerald! Physicians of his caliber are difficult to find and are sometimes far and few in between. Thank you for all that you do and the care you selflessly offer.

Dr Fitzgerald will be my doctor as long as he's in practice. The reason he is so busy is that he is…read moreone of the few doctors I've seen that really cares about you and wants to make sure you are healthy and he listens to you. So many doctors just look at your chart, your history, throw some pills at you and kick you out the door. Dr. Fitzgerald treats each one of his patients with unique care and patience that is rarely seen these days.

This is a two-part review to result in a three-star rating…read more Doctor (5 Stars) ================ Dr. Jonathan Meek is a great doctor who takes the time to answer patients' questions or address their concerns. He doesn't come off as one of those money-hungry doctors. He's also the only doctor I've seen to carry around a laptop to keep track of all the patients' information. Billing (1 Star): ================ I've had a few billing issues with Fairview Family Practice before and one today. I usually prepay my copay with a credit card at the time of my visit to avoid messy billing issues. Twice, I've paid a $20 copay but still received a $20 copay invoice about a month after my date of service. When I spoke to the receptionist about those invoices, I would find out that my payment was not applied to my account like it should have and was just sitting in their system! They had to manually apply my payment to my account. Today's billing issue really takes the cake though. I paid a $20 copay on the same day of a prior visit and found out later that my copay should have only been $13 to this facility and $7 to a lab based on my insurance claim statements (I don't get insurance claim statements until weeks after my date of service). I called and spoke to a receptionist named Ashley to get a $7 refund so that I can send the payment to the lab. She was incredibly rude and refused to give me a refund even though I told her: --- My insurance claim statement clearly states "Your Copayment Amount $13.00." --- I spoke to an insurance representative, who checked with someone else internally on my claim, and CONFIRMED that my copay is $13. You know when you're on the phone with someone, and you can feel that he or she is rolling his or her eyes at you? There was a pause in the middle of the conversation, and my eyes were squinting from suspicion. Next thing I knew, she handed the call to some other person without telling me (I think Linda? I forget her name because I was so upset at that point). Linda was the exact same way and repeated the exact same thing as Ashley. In the end when we were getting nowhere, Ashley gave me the phone number to their billing department to deal with the issue. I found out after several phone call attempts that she gave me the WRONG phone number. The one she gave me kept ringing without going to voicemail and eventually hung up on me. When I finally got the correct number, I spoke to Ann from their billing department. She was very nice and stated that she will process and mail my refund. She also agreed that Ashley and Linda should not have handled the matter the way they did and suggested that I just call the billing department directly in the future (of course, now I know). LONG STORY SHORT: - Use a credit card instead of cash or checks to make payments (in case you need to refer back or make disputes). - Call the billing department directly at 630-856-6840 instead of talking to the receptionists. - ALWAYS check your claim statements to make sure you pay the correct amount. Overall, I cannot recommend going to this office until they get their billing together.

The worst medical practice. Whenever you call every time you hear "please hold ". It is impossible…read moreto get an appointment for your emergencies. I called last week because my daughter got sick and they said " we have nothing available until 2 pm"... but when I agreed to come at 2 pm, I heard "....aaaa...we would suggest you to go to the emergency room ". They just don't care about you at all. It looks like they are doing a favor for you, but actually we pay for the service. Don't even consider this practice.

Highly recommend!! very knowledgeable, kind and helpful!! we moved 40 min away and refuse to go…read moreanywhere else!!!

BEWARE OF BAD SERVICE! I highly recommend you do not go to Ayeste Pediatrics for your little ones!…read moreI had a really disappointing experience. From the start, the staff was unhelpful and disorganized. After confirming with my insurance that the office was covered and accepting new patients, I went in for my first appointment, confirmed everything, and had my initial visit. However, when I arrived for my next scheduled appointment, I waited as usual, was taken in, and began the appointment. Then, out of nowhere, the front desk came into the room and told me they no longer accepted my insurance and couldn't see my child anymore. They claimed they weren't taking any new patients, but my child had already been seen before--this was her second appointment! Why was this not communicated when we scheduled? Why check me in and start the appointment only to stop halfway through? It's clear this office cares more about what kind of insurance you have than actually providing care. This is both unethical and morally wrong. I left feeling frustrated and unheard. I expect much more professionalism and care when it comes to my child's well-being. Unfortunately, I will not be returning to Ayuste Pediatrics and would not recommend them to other parents.