Is being blown away too strong of a word for describing a great doctor? In this case, absolutely…read morenot. Brent is as caring of a doctor as I have experienced. Empathetic, caring, communicative, and thorough are how I would describe him. Want a good family doctor? Make an appointment with Dr. Rieger.

Dr. Carolyn Rae, Internist…read more I've been seeing this Dr. for a number of years. I have to give here exceptional credit for weathering the changes in healthcare let alone those practice changes with the recent market in the Chicagoland area. Dr. Rae is a great service driven physician that listens, assesses, treats and follows up with patients. Although an internist, she has an excellent handle on diabetes and its treatment. Over the years our family's health has thrown several curve balls that she has fielded well. Emergency calls, Late night appointments and collaborative efforts with other physicians are among her exceptional service qualities. If we have ever had any issues, it has been directly traced through the errors of transitioning support staff.

We moved to the area in 2009 and my girls have been at this clinic since then. The older 2 girls…read morehave aged out of seeing Dr. Hall. They all asked to stay with Dr. Hall until they aged out at 21. My 3rd received a letter from the office to suggest that she looks for an internist since she turned 18. She had me call the office to ask Dr. Hall if she can continue with Dr. Hall until she is 21. Dr. Hall graciously said yes. None of my girls want to leave Dr. Hall until they have to. They feel Dr. Hall listens to their concerns. Dr. Hall is one of the best pediatrician in the area.

Our daughter has been going to Dupage pediatrics from birth to 5 years old and we have had enough…read more Their phone nurse is awful, has an attitude when you call with concerns in a condescending way. I can only get appointments with one doctor all the time and I can see why. She acts like what you say doesn't matter and almost that it is a bother you are there. Needless to say I am not impressed with the way they treat such young patients and their parents. Also when you ask questions the answers are not informative. There are many practices in the area, I would stay away from this one.

Dr. Carolyn Rae, Internist…read more See http://www.yelp.com/biz/family-health-of-downers-grove-downers-grove http://www.adventisthealthpartners.com/doctors_in/adult_medicine_physicians_of_downers_grove/internal_medicine/carolyn_rae_md/ I've been seeing this Dr. for a number of years. I have to give here exceptional credit for weathering the changes in healthcare let alone those practice changes with the recent market in the Chicagoland area. Dr. Rae is a great service driven physician that listens, assesses, treats and follows up with patients. Although an internist, she has an excellent handle on diabetes and its treatment. Over the years our family's health has thrown several curve balls that she has fielded well. Emergency calls, Late night appointments and collaborative efforts with other physicians are among her exceptional service qualities. If we have ever had any issues, it has been directly traced through the errors of transitioning support staff.

Excellent physician. I have been seeing him for a couple of years now and have yet had to wait…read morewhen I have an appointment. Covers everything with me in detail. Just what I want in my doctor.

dr towers has been my pcp for 23 years. he has always been attentive and caring. his staff was…read moreresponsive to phone calls and setting priority for me as a long time, now senior and disabled patient. dr towers handled the transition from hospital and pt following a catastrophic and near fatal accident 5 years ago. i am grateful for his care. unfortunately since duly took over from dupage medical group, getting access for visits to ensure timely authorization of prescriptions renewal or routine care as defined by medicare and bcbs ppo supplemental is filled with obstacles and frustration. expect to be rerouted to urgent care or immediate care. good luck getting an appointment there. plan on being treated by medical personnel who do not know you or your medical history. there appears to be no way around this unless you happen to have an annual checkup scheduled. expect to wait two months for that. it is the only access you can have now to this fine doctor. duly system is a hindrance to quality care.

Updated on 01/29/2024 After a billing department employee…read morecontacted me and made an attempt to fix the misdiagnosis-related issue, I decided to update my review. I value the apology and assistance they provided to enhance our experience. I am very disappointed with Darien Immediate Care. I took my son there due to a shoulder injury and he was taken in for an X-Ray. PA Erin Berman read his x-ray and misdiagnosed him having a broken collarbone and dislocated shoulder and informed us to go to the ER ASAP. When the ER doctor read these same x-rays, I was informed that only my son's collarbone was broken, but his shoulder was not dislocated. However, the ER doctor nevertheless was required to take additional x-rays at this point to confirm the diagnosis that the shoulder was not, in fact, dislocated. Therefore, my son did not need to be rushed to the ER and could've received urgent care for his collarbone with a follow up with an orthopedic doctor. As a result, in addition to what this facility billed us, we incurred additional fees and costs for the ER visit and additional x-rays, and spent additional time agonizing over the injury. Therefore, I requested to speak with the office manager regarding my billing, who promised to call me but never did. When I spoke to the billing department, they refused to transfer me to the office manager or share contact information and refused to adjust my bill in any way. While I have no issue paying for medical services, I do have an issue incurring unnecessary additional fees and costs due to the misdiagnosis. If my son was diagnosed properly in this facility, we wouldn't have had to go the ER and he would walked away with a sling, which is the recommended treatment for a broken collarbone. This is also my second negative experience with this facility. During a prior visit, we saw PA Anum Haq who diagnosed my son with an ear infection; however, PA Anum Haq then failed to timely send the required prescription to the pharmacy, which delayed my son's healing and caused him more pain. I will never go to this facility again, and will share my experience where possible so that other families do not have to incur unnecessary additional expenses when money is already tightly budgeted for most.

On 4-24-2024, I went to see them because of a persistent cough and nasal drainage that kept me…read moreawake. Kodi at the front desk got me in right away. I saw Dr. Thakadiyil who is an outstanding provider and after thoroughly examining me, she ordered COVID, flu and RSV tests which have come back negative. Having been here before, she knew my medical history and prescribed inhalers for me and ordered a nebulizer treatment. I left feeling much relieved that I had been examined and had a plan to help. Melissa, the medical assistant, was thorough with her vital checks and made sure I had my printed out summary of care when I left. Great place to go when not feeling well. Our family has been going there for quite a while and we feel they are a very caring and professional facility. It is our "go to place" for care. Lorna Schutz

At first, I was happy and satisfied with the cancer diagnosis, biopsies, and treatments I received…read morefrom this practice in the past years. What I DON'T like about this practice is that they completely missed the basal cell carcinoma diagnosis on my face at my last visit this past Fall and kept treating the area for seborrheic dermatitis! The facial wash that was prescribed to me was so harsh and painful to use that I had to stop after 3 to 4 days. Then the pharmacy they used sent me MORE of the same product and refused to take it back or refund my money. I refuse to recommend this practice to anyone.

to many bad reviews, I had a biospy here and it did not go well Elizebeth even miss stitched and…read morethe wound is now a big hole on my face. And she blamed me. never go back.

Just had the most positive experience with Shaunte at the Darien office! She was so helpful with…read morechanging my appointment and updating my patient portal so that I could see my appointments! I am very happy with the service that I have received here. Keep up the great work!

OAK PARK, IL Location: No Issues with the Therapist but with operations, Yes. They charge you with…read moreno warning. You will be charged over 100 dollars if you cancel within 2 business days of your appointment. Very unforgiving or understanding. Today I called to cancel my account and was told this was a special request and they will call me back in 2 business days. I talked to someone named CY. I have no appointments scheduled, they just charged my account over 100 dollars today but an hour after seeing this charge they still tell me I owe another $20 dollars. The automated system that charges your bank account is wrong all the time. It's a shame because they do have very nice Therapists but they operate on a messed up automated system and the people working there act like wanting to cancel your account is unheard of. CY told me knowone ever calls to cancel their account. So people go to therapy forever? Thats messed up. Don't get in bed with this company.

Dr Brooks is a wonderful Doctor- he is an OD, which means that in addition to medical school, he…read morehas a focus on treating the patient more like a human being and less like a set of symptoms. We've been going to this practice with both our toddlers and for ourselves for years now, and they've all been great as both GPs and pediatricians (even though pediatrics aren't their focus). Go to these doctors!

I came in at 8am so I wouldn't have to wait long. I still waited over an hour to be seen. Total…read morehours at facility for a basic work up 2 1/2 hours. Front desk is friendly. Good Customer Service. I thought this visit would have been faster..

Horrible Horrible Horrible Dot test usually takes 10 mins…read more...not here been waiting 2hrs in the waiting room and 60 mins in the checkup room currently plus .... SKIP THIS PLACE or I hate to say it but I told you not to come here !!!!! The slowest of slowwwwwwwwwwwww