I have taken both my kids here. One kid started just before freshman year. His school schedule was demanding and Bruner Ortho hours were not forgiving in their hours of operation. Which made them miss school to make regular ortho appointments. Now my second kid is going through their second round of treatment with them. I am not looking forward to fighting about them not missing school for the many orthopedic checkups. I just came into the office to give them money. I asked a question and the two front ladies just looked at each like I was stupid. I should have said something to their faces about how unprofessional that was. This office accepts everyone that walking in their doos and I do not feel like the care is as attentive as it could be. I get a lot of attitude when I bring my concerns up to them. I am paying them a lot of money for their services and I not feeling like they are definitely overpriced for how crappy they make me feel as a customer. read more

I'm an older patient. I was asking my dentist about a full set of veneers. He recommended I try orthodontics first. I visited to a couple orthodontics for their assessment and chose Dr. Bruner. Here's what I liked: * He said my treatment would take about a year. It did. * Very nice and happy staff. It's so pleasant to work with a team that are happy to see you and you can tell they enjoy their work. * Beautiful office space. Everything is new, clean and a pleasure to visit. Plus, plenty of parking. * Dr. Bruner was great. Reflecting on my treatment, I can tell that orthodontics is part science and part art. You have to trust the Dr. has the experience and technique to bend the wires in the proper way to get the desired results. Dr. Bruner and his team have the skills! * One of my pet peeves is to sit a long time in a waiting room. Especially when I'm on time for my appointment. I never had to wait more than 5 minutes before being called back. My wife and two college-aged kids Went to Dr. Bruner for Invisalign. They were equally happy with their treatment and results. I had traditional braces since my teeth needed more adjustment and traditional braces were a quicker option. The team at Bruner Orthodontics was great and I would highly recommend them? read more

Not at all kid friendly, staffs are very rude to talk to. Not worth the $ they charge. updates are not provided and the treatment duration changes during the course without much justification read more

I've been with Bruner ortho for 4 years now, i love the community and the vibe, there super welcoming and kind and also very professional and excellent at there job. read more

I went to see Janaki Narayanan at Great Smile dental to have my teeth cleaned and she told me I needed Invisalign because my bite was wearing my teeth down and that in 5 years my teeth would be half the size they are. WHAT. No 27 year old wants to hear that. They told me it would be $5700 and that was after they took off $1000 for a promo and that I had 24hrs to think about it for them to honor the price. Thankfully I got a second opinion from Dr.Brunner!! His opening line was "I'm not here to SELL you treatment. I'm going to help you with what you actual need." What a relief! I found out that there is NOTHING wrong with my bite and all I needed was a simple night guard/retainer. He said my teeth looked perfect and there was nothing wrong with them. If you want an honest Orthodontist who actually cares about your health and not the price tag, go see them! The staff was amazing and so informative! 10/10 recommend. read more

Bruner Orthodontics - My teeth - Orthodontists Near Me - Redmond, Washington

Bruner orthodontics has an amazing team of caring individuals that take great care of your smile. My son had braces done with them and the results are amazing. The confidence he has now in his smile is beyond what I could have ever imagined. We had such a great experience that I am now starting treatment here as well. read more

They have an amazing business but never, never answer your phone calls. You call and you get a text. You never get a receptionist. In other words they are too busy to take your call! Try it yourself - try calling and you get a text. You can't reschedule or if your son/daughter have an emergency, you will never have a receptionist answer your phone calls. Poor customer service. Unfortunately they want your $$ for their business. Everything is through text. Very, very unprofessional! You will get frustrated trying to get an appointment, think twice before signing any contract here. read more

Just a word of warning, you will be subjected to Christian rock in the waiting room which I found offensive for a business. Had I known I would have gone elsewhere. read more

Professional, attention to detail, always on time, great team work, patient is always first, the team always share responsibilities,it is always a pristine work place, the office staff always greats patients by name and knows exactly the procedure being done upon arrival. I have been with the Cahoon team since their beginning, they passed the baton perfectly with Dr. Stahl. Thank you for giving me and my family such excellent care for so many years. Karen Hoffman read more

Very professional and polished people and office. The initial consultation was very detailed and exceeded my expectations. I just didn't feel the vibe here. Nothing wrong with that. read more

Dr. Bruner & his staff are excellent, and you can tell patients and staff alike really enjoy being there. Dr. Bruner is very engaging, thoughtful, knowledgeable, and really friendly. He and his staff always made me feel welcome and comfortable, and they really put me at ease when I was nervous about the overall process. Some of the ways they make the process more enjoyable is by hosting various raffles and games, and at the end of my braces journey they even gave me a complimentary cake for completing the procedure. So sweet! You can also tell that their staff is curated really well and everyone is very professional. Their social media presence really demonstrates the team building and cohesion they have. The positive environment stems from the leadership of Dr. Bruner. I even learned about charity fundraisers he puts on and other contributions that enriches the community. Will always recommend this orthodontist for its family-friendliness, high level of service, knowledge and professionalism, and overall pleasant experience. They are very thorough with their patients from start to finish. read more

Bruner Orthodontics - Congratulatory cake when braces were taken off from Dr. Bruner - Orthodontists Near Me - Redmond, Washington

Dr. Bruner and Dr. Helgen are superior orthodontists. I'm completely satisfied with the end result of my 15-month Invisalign treatment. The facilities are clean and the staff is super friendly. I would certainly recommend their services. read more

Exceptional customer service definitely world class in their industry. I would never go anywhere else!

What's to be said about Bruner Orthodontics that's not already been said? I would like to start with the caring and highly competent staff - it's unusual to find such strength in depth and I felt in good hands whom ever I interacted with - from front desk, to finance to those providing treatment. Dr Bruner and the other orthodontists are first class in their knowledge, expertise and demeanor. The results of all this care and attention are first class and my smile is perfect! Young or old go to Bruner Orthodontics! read more

Love Dr Bruner and Helgen! Best staff ever! Patient care, education and final results are the best. Have been in dentistry 42 years, teach at UW perio 12 years... my top pick! Beat for kids, adults, community and world...this team makes a difference! -Marta Card read more

Bruner Orthodontics - Orthodontists Near Me - Redmond, Washington

Correcting an impacted canine as an adult takes time and patience. I had both of those things, but most important, I had the skill and support of Dr. Bruner and his team. At my evaluation, it was clear that Dr. Bruner and Dr. Helgen understood the challenges of getting braces as an adult; they were happy to help make my braces as discreet as possible, especially at the beginning of my treatment, and that was SO important to me as I adjusted physically and mentally to wearing braces. Throughout my treatment, Dr. Bruner did everything possible to keep my canine moving as smoothly as possible. Teeth do NOT move quickly when you're a few decades beyond junior high, but Drs. Bruner and Helgen made frequent, carefully timed adjustments and activations that kept my ancient canine shifting slowly but surely into place. I was especially grateful that Dr. Bruner was willing to make time for me on the occasional Friday and sometimes super early in the morning. Even though he has many patients, he was particularly committed to making my treatment a success. And it was a success! Dr. Bruner removed my braces last month, and he made sure I got the most comfortable, precisely fitted retainer available. Now I'm happily wearing my retainer (which people seriously don't even see until I point it out) and smiling ridiculously big in photos. Who knew I had such beautiful teeth?! read more

Update: It is Wednesday July 5 and they are still not open. NO notice on their website, no notification to their patients, nothing. A business that is going to be closed this often needs to 1) notify its patients with adequate time to make schedule adjustments 2) provide an alternative like online scheduling 3) relax any penalties for needing to change an appointment when they can't answer their phones. Take your business elsewhere. read more

I'm in my late 30s and my teeth were very out of place. It's usually hard to make them straight at this age with braces, but Dr.Bruner did it! It's been 2 years with them and I can't be happier. Their staff, from the front desk to the dentists were absolutely professional, prompt and amazingly communicative. Even during COVID they were still operating with great precautions following the state guidelines. I added some pictures, but one of the most difficult parts of this procedure was to open some space and rotate that tooth on the top for 90 degrees. read more

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I have 2 girls in braces and probably drive by 20 other orthodontic offices before we get to Bruner Orthodontics. That alone should speak for itself! We love Dr. Bruner and his CARE for my girls, the assistants have always been so kind, the treatment coordinator was patient and compassionate with all our questions, the front staff has always been responsive, and the office environment is lovely. Our visits are actually something we look forward to. read more

It is expensive here but they took good care of my teeth. There is a reason why it was voted best of 425 this year.

I went to Bruner Ortho after my son's new dentist recommended a check-up. I walked in somewhat skeptical because my son is only 7 and his teeth look pretty straight to me. I really did not want to listen to a sales pitch. The first 2 people I came in contact with were so overly nice that it only made me even more skeptical. But the truth is, this is not a gimmick, they are not nice just 'for show'. These people really care about their patients and have thought of every single possible detail to make their practice the best it can be. The place is very nice, with lots of parking, modern and clean offices with tons of amenities for kids and parents, and plain nice staff. I had my other kid with me and while I was speaking to the Doctor, his assistant brought some books and toys to occupy her. I'm telling you, they are on it! So great to see what real customer service is! Dr. Bruner was incredibly good with my kid, explained everything to him in a way he could understand and then to me. Some doctors talk only to the parents and forget who the real patient is. Dr. Bruner was really open and charismatic. My son does not need any treatment at this time but if he ever does, I will not look at any other place. "He even said this was his favorite doctor's office ever!" Very highly recommended! read more

Any orthodontist can apply braces. Any dentist can remove braces. But only a handful of skilled individuals can do both with the extreme precision, vigilance, and care seen at Bruner Orthodontics. I was able to experience this treatment from Dr. Bruner and Dr. Helgen as both an Invisalign patient and an observing pre-dental student. The doctors here take the extra step to ensure that your smile ends up in immaculate condition. One thing that I noticed during shadowing was their genuine care for their patients. While some orthodontists may let plaque buildup, poor Invisalign wear, and negligent oral hygiene slide, the doctors here *will* call you out. Why? Because Dr. Bruner and Dr. Helgen share your vision of your future beautiful smile and will do everything they can to make it happen. I am grateful to be under the care of them and the staff there. Bruner Orthodontics is also a Diamond Invisalign provider which was one of my key deciding factors. Their expertise and thorough diagnosis stood out to me when I was browsing for orthodontists. If you're looking for that perfect smile, I'd highly recommend you swing by Bruner Orthodontics for a consultation. The staff here will take care of you as if you were family. read more

If you have even the slightest anxiety about getting orthodontic care done, then you've come to the right place. I had been consulting multiple orthodontists for the past 1-2 years because I wasn't sure who could take care of my complicated case and I couldn't trust just a few doctors; I really took my time by reviewing and discussing with doctors that were in other networks rather than getting looped up into one particular system. Eventually, I found that Dr. Bruner's office had high praise from local doctors that I trusted (my family owns a dental lab and we know hundreds of offices in WA and OR including ones overseas). I had to get Invisialign done and I was absolutely relieved only after I found this office. Not only did Dr. Bruner's Team prove to me once, but with each visit I was assured that they were highly competent because they demonstrated the professionalism and care that I was looking for. I felt seen as a patient and cared for like I was close friend/family. Their display of exceptionalism in the office and at chair-side is what makes me confident and happy to recommend their office. My hope is that other patients who are worried or doubtful about having a positive orthodontic experience can give their team a chance because it can one of the best ones you'll have. I am so grateful for everyone at Dr. Bruner's Office! Thank you! -Dayna read more

When I was first looking into getting braces, I went to two other places for consults and quotes, and the thing that stood out for me was the customer service and super friendly vibe of Dr. Bruner's office. I started my treatment at Dr. Bruner's office for that reason, even though the other two offices were closer to my home. Everyone there from the dental assistants to the front desk are very efficient, warm and outgoing. If you ever find yourself in the place where you are considering/needing adult braces, it's not something I would consider fun, but Dr. Bruner's office made it stress free and laid back. Dr. Helgen and Dr. Bruner are so friendly and it just makes for a really great experience. They were up front with all the options and very clear about how long treatment would be and how involved it would be depending on the option. I'll just say this, my teeth were MESSED UP. I didn't want to do metal braces, but wasn't sure my snaggleteeth could be corrected with invisalign, but Dr. Bruner and Dr. Helgen made it happen! And they made it clear from the beginning that they would take care of me. I am beyond happy with how everything worked out. read more

Dr Bruner and his team are amazing and definitely the expert of Invisalign of here. Highly recommend anyone and I did bring my friend daughter here for her braces journey. They all so happy and we love Bruner office read more

I have been treated by Dr. Bruner couple of years ago and I have been hesitant to write this review because he seems to be a nice guy and all the are not any better than before. I never had crooked teeth and was getting treatment to just improve my bite. Unfortunately my bite is still very poor. In fact I can only chew from one side as the other has no contact. Also, he left one canine tooth way shorter than the other so my smile looks off as well. After paying thousands of $$$$ I regret choosing him as my orthodontist. My two daughters were also treated by him. My older one was left with her canines little too long and my younger one has the upper teeth protruding, making her profile look worse than before. Like I said he is a nice orthodontist but lacks of vision and perfectionism in my opinion. read more

When I realized a year and a half ago that I was getting married, I started panicking becuase Iwould be taking so many pictures and I was so unhappy with my smile. My fiance obviously doesn't care but I did. Dr. Bruner and his team got me in right away and explained in detail what the process of multiple options were, but my easiest route with amazing results was invisalign. Each visit, the staff were beyond amazing and I worked with the same group of techs for the entire process of my braces. I woudl see Dr.Bruner on every single visit and he would check in to see how satisifed I was with the results at that stage of the process. Now that I am done with my aligners, I have to say how happy I am with my smile and feel more confident for my engagment and wedding photos. So thank Dr. Bruner and your staff! read more

I just finished my ortho work and I'm beyond words happy with the outcome. I've had more dental work done than I could possibly list. Working with Dr. Bruner and everyone at Bruner Orthodontics has the best experience I could ask for. The kindness and friendliness of every single person is second to none. I will be referring friends here for life. read more

I was treated very well here and a plan of treatment was in place. I needed very expensive jaw surgery and that plan unfortunately fell through because of the pandemic. This is really no one's fault and financially our plans fell through. The work that did get done improved my bite by miles and it was done by a kind and caring staff read more

Best Orthodontics experience one could ask for! The staff is so personable and friendly. The doctors are amazing. I have two kids with Dr. Bruner and they love the experience and have beautiful teeth to enjoy for a lifetime. read more

There's a reason why Bruner Orthodontics has 5 stars! Dr. Bruner and staff are incredible. They're all friendly, professional, and always answer any questions I may have! They truly do care about you. My dentists had been nagging me for over 10 years, but braces were never in my parent's budgets. So, when I was ready to invest in my health, I set up a consultation with Dr. Bruner. However, before I met with Dr. Bruner, I probably went through SEVERAL other appointments with orthodontists all around town. They all told me I needed jaw surgeries and a handful of extractions! When I came to Bruner Orthodontics, my search was over. Plus he didn't recommend any jaw surgeries and I only needed a couple extractions! One of the best parts about Bruner Orthodontics is that they are Damon providers! I was so nervous about getting adult braces but knowing they provided Damon gave me a piece of mind. I was actually able to get my braces on the same day that I went in for my consultation. When you know, you know! They weren't the cheapest or the most expensive, but I felt as though I were in great hands. I've had my braces now for a little over a year and look forward to every single appointment! This has been the greatest blessing and I highly reccomend Bruner Orthodontics. Thank you Dr. Burner, Dr. Helgen, and staff for everything! read more

Dr. Bruner is outstanding! My daughter was having issues with her braces, and Dr. Bruner was out on vacation. His cell phone was listed on the answering machine, so I called the number, and he called me back, and met with us during his off hours. My daughter left the office with the issue addressed. Dr. Bruner is extremely dedicated, and really cares about his patients. Very professional doctor - above the call of duty - gets my highest recommendation! read more

I actually found out about Bruner Orthodontics when I was looking for an orthodontist for my sister to get braces. I actually looked on Yelp, and I liked the reviews that I saw, so I thought I'd give them a try! The other reviews were spot on! Regarding the office, it was nice and clean without being pretentious. They have water and coffee in the waiting area. There is adequate parking outside. The treating area is an open space with 4 or 5 (can't remember) chairs lined up. That was a little surprising, but I think that's how most orthodontic offices are like. They also have a separate chair in the back as well. Regarding the staff, everything there was really friendly. Dr. Bruner and Dr. Halgen are super nice. They're professional while still being very approachable. They have excellent chair side manner, which is more important than you would think! You want to be able to actually talk to your doctor about what your concerns are. He's board certified, and you can tell by the information he gives you that he's very knowledgeable in his field. What I really liked--he doesn't push treatment. He tells you the options, tells you what will realistically achieve your goals (and the limitations of the treatments), and goes from there. At no point did he ever pressure us into choosing one option. The office environment has a professional but fun vibe to it. I saw on the wall that they had a T-shirt contest going on, and a "good patient" contest for March Madness. If I had a kid who needed braces, I would definitely take him/her to see Dr. B/H. Fun environment, friendly people, and fun contests to motivate patients! I liked it so much, I came back as a patient myself! Great job, Dr. Bruner and Dr. Halgen! read more

Want to know how Dr. Bruner's work holds up LONG TERM? Read this review. I was a patient of Dr. Bruner's over a decade ago, as a young teenager. Now, at 26, I'm starting over my orthodontic journey--on my first day of Invisalign today (at a different orthodontic office). Why? Because Dr. Bruner's work was done incorrectly. Despite years of having braces, followed by years of wearing my retainer in compliance with their instructions, my teeth still moved back to crooked positions and my overbite returned. In fact, the only reason I stopped wearing my retainer was because it became so uncomfortable as my teeth started to move. But, as a poor college student putting myself through school, I didn't have the opportunity to return to orthodontic treatment until now. I've been informed by several orthodontists and dentists now that Dr. Bruner's work was done incorrectly and "of course it didn't hold up over time." The crooked teeth were not just cosmetic; I was also informed that the way they moved back would affect the health of my teeth & my bite and correcting them now is important for my health. So now, I get to start over, and pay thousands of dollars (after insurance coverage!) to fix my teeth for the second time. Money out of my pocket, and I have to repeat a physically painful experience. Not only did Dr. Bruner fail to complete my treatment correctly, I have nothing but sour memories from every single time I visited his office as a teenager. The process of braces was incredibly painful for me, and I cannot recall ever being shown basic compassion as a child in pain. More than once I sat through appointments in tears, and neither the assistants nor Dr. Bruner himself showed any empathy or consideration. In fact, I recall being shamed for getting upset on more than one occasion. I have thick scars crisscrossing the insides of my cheeks on both sides from where the tissue was cut open repeatedly. These horrible experiences made me very anxious and fearful to return to orthodontia. As someone who went on to work in healthcare (not in a dental or orthodontic setting, but still), I'm absolutely appalled and wouldn't dream of treating my patients as callously as they did to me. Luckily, I've found a great office to do my treatment now. Lots of these reviews are from PARENTS of teenage patients. If you want to know what it's like to actually BE the patient, there it is. And here's what you can expect in the years following treatment. Even if Bruner's work looks nice for a while, his work doesn't hold up over time. Waste of money, time, and pain. Now that I'm starting over, I felt compelled to write a review, so that hopefully others will not have to repeat their orthodontics as I am now. read more

I went to Dr. Bruner's office today for a free consultation based on my dentist's recommendation. I was immediately impressed with the welcoming and professional reception of the front office staff. Due to moving around quite a bit, I have had the opportunity to visit many medical and dental offices, so it takes a lot to impress me. Monica, his assistant, collected photos, x-rays, and background information and made the whole process very smooth, quick, and painless. She was friendly, but also very thorough, and when the doctor came in for the consultation, all the information was ready to be reviewed. This was all part of the basic new patient evaluation. Dr. Bruner is very friendly and professional, and took time to study the information and give me several options. He did not try to push orthodontic treatment, but patiently gave me some possibilities to consider. I also appreciate that he did not rush through the visit. He obviously has a very good way of relating to patients, and has set the right tone, which shows up in the high quality of his staff. In addition Dr. Bruner is a board certified orthodontist (which is a very good thing). I'd highly recommend him for either adult or pediatric orthodontic work. read more

My son started treatment at Dr Bruner's office a couple of months ago. So far we've had a great experience. Staff are friendly and helpful. Dr. Bruner seems thorough and capable and overall very approachable. They try to do a lot of fun things for the kids. I like the fact they play Christian music in the waiting room. One big plus for me is that the receptionist always greets my son by name. That rarely happens in any medical facility and it always makes a good impression on me. read more

Dr Bruner has treated two of my boys so far for orthodontics. I love how friendly the entire staff always acts. It makes a not so fun chore much easier when the office is so positive and family friendly. I've rarely seen an office run so professionally and smoothly but the best part is how they make you feel welcome and explain everything patiently each time I have a question. I rarely have to ask a question btw because they let you know everything ahead of time. read more

One of the best experiences with a doctor that I've ever had! I had a great experience here. I felt very welcomed every time I walked in the door. Appointments started on time and were generally quick which helped with my work schedule. It was also fairly easy to make early/late appointments to get around work hours. I appreciate how personable, friendly, and kind everyone has been here. Also, the facility is always clean and organized - a nice touch to round out the whole experience. On top of that - I particularly appreciate that there were no hidden fees/additional costs after paying in full. Highly recommend this place- would absolutely go back here! read more

My sister just got her teeth straightened by Dr. Bruner and let me tell you, it has been a pleasant experience from day one to last week when she got her braces off. The staff was up to date with the most current dental technology and since I'm also in school to be a dentist I was able to see the passion Dr. Bruner radiated to every patient of his. He is a fair, honest and comprehensive guy and you will be treated well going in to see theses guys. Sincerely, A satisfied patient read more

Drs. Bruner and Helgen are top notch, as is the rest of the team. They are transparent about the whole process, and I appreciated that they sought my input too -- they wanted to make sure that I was satisfied with my smile and were more than willing to take extra steps to get there. Having to get braces - again - at age 30? Not great. Having the Bruner Orthodontics team behind me? Truly great! I recommend them wholeheartedly. read more