The Brunswick Medical Centre provides excellent care and attention from secretaries, reception, nurses, social workers, dieticians and of course, the doctors. They are professional and provide care and attention. I would definitely recommend this Medical Centre. The Centre is also very clean and has laboratory services, scan, x-ray, and other testing services and doctors specialized in a variety of medical specialties. This is an excellent clinic - it has everything including compassion and empathy. read more

Can never get an appointment!!!! The clinic is decent when you can get in. They say new appointments available each day at 6pm, I sat on the app refreshing for 5 days trying to get a appointment. The also say if you call at 730 and press option 1 you can get an appointment. 5 days in a row I called from 7:15 to 10am.. Message always says clinic is closed and hangs up... .occasionally you will be put on hold for 20minutes then message tells you clinic is closed and hangs up. Shame on whoever is running this clinic.. the doctors are very good when you can see them. read more

This is by far the worst clinic . If you are a black women please do not go to the walk in clinic. I've always got the same white male doctor and everytime I explained to him about my adbominal pain he would literally roll his eyes at me I went back a second time and ask for a different doctor and not him and they purposely give me back the same doctor again and what did he do roll his eyes at my issues ..disappointing some people shouldn't be doctors if your going to treat people differently because of there skin color and race read more

I went here several times and again today. One older receptionist was not nice and rude. Today, a younger one was okay and yet will intimidate you with the circumstances that there are patients before you (duh!) & there is only one doctor in charge. Anyone who wants to come here, better off to Statcare Clinic in Hymus! read more

I wish I could actually review the services, but unfortunately when I went to the walk-in clinic at 4:30pm on a Friday, the receptionist advised me that THERE WERE NO DOCTORS working that night - and the clinic closes at 9:00pm!! She also told me that apparently this happens ALL THE TIME. Although I felt bad for the receptionist, I feel worse for anyone in serious need of a doctor, because this government run clinic apparently does not see the problem with not having doctors scheduled to see patients during the clinic's operating hours!! SHAME ON YOU!! read more

I went for an x-ray for my son. This was our first visit to the center. The staff was nice and courteous, however, the wait time for the exam was relatively long considering there was no one else there. The time it took to get the results was longer than their maximum wait time listed. I called several times and I was told the x-ray had been read but the report was not ready. They couldn't tell me why or when it would be, meanwhile my son was in pain and nothing could be done until we got the results. To me this show a lack of professionalism and I will avoid Brunswick Medical Center at all costs from now on. read more

The Brunswick Medical Centre is overall excellent. It's clean, organized, very professional and kind staff as well. As most clinics to be seen by a specialist you will need a referral. The clinic does offer many specialists, from dermatologist to surgery to gynaecologist. Blood and urine tests can also be done. Do keep in mind they are NOT covered by the Medicare card. Appointments are available, as well as a walk-in clinic. The clinic does get VERY busy very early in the morning. So I suggest you present yourself at 7:00am. Often if the clinic is too busy. They will reject patients. This also applies to most clinics in the province. Overall, I arrive happy and leave happier after each visit I do at the Brunswick Medical Centre. It never disappointed me. read more

What has happened to this facility?I used to go there in an emergency and found the receptionist pleasant and helpful .yes I had to wait but that is to be expected in a walk in clinic.yesterday I called the clinic to find on out which doctors were on duty on March 7th,The recording only gave the schedule for February 28th last week! After reading several negative reviews i decided to got to Statcare and was glad i did! read more

I can't begin to describe the awful experience I've had with this clinic. From beginning to end I was never once greeted with a smile. The receptionist working looked like she would like to be far gone from her job. Very cold and not once looked up at me from behind the glass. Then to be passed to a nurse who was without a doubt the worst part of the experience. I could hear her talking about me to another nurse behind the door, hello?!!!! Very rude and talked down to me because I was younger than her. I could not wait to get out of there. The doctors aren't any better. One doctor in particular tried to prescribe me anti-depressants because I was low in energy, to then go to a reputable doctor who told me I was actually anemic. They don't care about you at this clinic. You're just a number. Save yourself and never step foot into that place. read more

My elderly mother went there (in March 2018) for an issue causing pain that the doctor agreed was concerning but needed an ultrasound to complete a diagnosis. They sent her home - still in discomfort - with an appointment scheduled for an ultrasound in June 2018!! Really! How can medical professional think that's acceptable. read more

A couple of weeks ago I arrived at the clinic with a vision condition...which I knew could be retinal detachment (which requires emergency care by an ophthamologist) AND a bladder infection....AND untreated high blood pressure. The receptionist told me to choose ONE condition to bring up to the doctor. She said it is the clinic's policy that a patient present with only one condition. I was appalled! I was welcome to return after 24 hours for another ONE. Since I have been on a waiting list for 18 months for a doctor, I did not have a family doctor to see about the other two issues. So, I found a private clinic on the West Island and paid $85 to have all 3 conditions looked in to. Lesson learned. Only get sick with ONE issue if you want to be seen at the Brunswick Medical Centre. I do like the appointment policy however. Arrive in the morning, book a time for later on and return in time for a much shorter wait to see a doctor....about ONE condition only! read more

The Brunswick medical centre seems too good to be true, but I sent my husband and two close friends and they had the same outstanding experience. Virtually No lineups, I was seen within minutes by a very friendly and thorough doctor. It is a large, beautiful new place. I got referrals for a mammogram and full blood tests scheduled for the same day. My friend also needed to see a few specialists and she got them right away. Everyone is very friendly, and the running shows of 'Mr. Bean' playing on the screens kept me laughing during my short wait. I'll never go anywhere else again! read more

I have used both the walk in clinic, the Biron sleep apnea upstairs and the OOBGYN upstairs. First, the walk in clinic: long waits of course, and a couple of the doctors there seem less than enthusiastic or thorough. One who was Slavic (didn't catch his name) was very good, though another male I'd seen a couple of times was hard to get a referral from and he seemed to gloss over my concerns. I have been turned away a couple of times -- once at 10 am because the clinic was full up for the day. (!!) Now for Biron -- I went up to talk to them about purchasing a mask for my CPAP machine and they quoted the same amount for all their masks which one should know are very different and prices vary drastically when you're looking online. It was not worth it and I felt that they were just trying to milk me for money. To buy a mask you need to bring in your machine and also see their specialist to the tune of $90 an hour. No thanks! Finally, the OBGYN department. My doctor is fantastic, very attentive, thoughtful and interested in my health. I really have no complaints about her as a doctor. The problem is the receptionists. HORRIBLE. There is a serious problem with being able to get them on the phone. They simply don't always answer the phones and you can be on hold for 20 or more minutes. Repeatedly. I often just give up and drive in the 25 or so minutes just to make or cancel appointments. They don't seem to have a handle on how to answer phones. When I have gone there I've seen receptionists talking to each other and eating at their desks which is very unprofessional. Also, I had to call in and cancel an appointment but could never get through and since I was traveling I was unable to drive in. The next time I had an appt to cancel I called and called and finally got someone who then berated me about not canceling the previous appt. I told her I was not inside Canada and had tried repeatedly to get through and she told me, "That's no excuse." And she went on and on about how they charge a fee and how inconsiderate it is of the doctor's and other patients time and how they will waive the fee THIS TIME and all that. What I want to ask is why they can't work a simple phone that was invented in the 1800's??? In this digital age, there is "no excuse" to not answer your business phone. Why would they go on to me about respect but have no respect for MY time? I have spent my share of collective hours on hold with them only to never get through. And I think traveling outside the country is a very good excuse, actually. Since they have no way to receive messages, and I am in good faith repeatedly attempting to make contact, the problem is on their end. Now I have another appointment to cancel and I have been trying to DAYS to get through and can't. I get a message saying they're busy (and I record all my calls so I have proof of everything so if they try to slap me with a fee I will fight it.) I'm off to call AGAIN to try and cancel. Maybe I might even get through. read more

Terrible experience... Came in at 6:45 am and waited in line until they opened at 8:00 am. There was already 17 people in front of me for the walk in... The receptionist is useless and one of the nurses Sarah was so rude. I went in for my child who had a high fever and they didn't even care.., people who came after me got in before me. Wasn't seen until 9:20am when I went to tell them that the fever was getting higher and they suggested I get her Tylenol from the pharma while I need to wait (which at that point wasn't even working). Another nurse over heard me and said.. My child should go in right away at this point as it was almost 41... They argued but the nice nurse ended up overriding the rude one and got us in. The doctor told me that he's glad he saw her quicker because her fever was too high and would need antibiotics and rest.... Or else hospital would have been the next stop. All I can say is they should hire better staff with less attitude and a little bit more respect for the people who are sick... The nurse blew me away! Not sure she knows what her job consists of... HELPING SICK PEOPLE???This is unacceptable! Especially when it's a child at stake! read more