Bryan Insurance Group

The staff is friendly and helpful. They take time to ask questions to help you get the right…read morecoverage policy.

From the owner: Located in downtown Maryville, Hicks & Law Insurors offers home, auto, business, & life insurance…read morethrough companies such as Erie, Grange, Safeco, and Progressive. Contact us today to see how we can assist you!

Lindsey Plyler - State Farm Insurance Agent

Thank you Joey you were amazing in helping us to get established in TN. I look forward to meeting…read moreyou. Very friendly everything was done when he said it would be and he followed through with everything to make sure we gotta everything.

From the owner: TN-2465867 At Lindsey Plyler State Farm Insurance, our mission is to be more than an insurance…read morecompany. We want to be someone you can rely on during the good times and the bad, to help you understand your coverage, and protect your family. We're here to help Blount County, whether it's auto insurance, home insurance, renters insurance, builders risk insurance, business insurance, or life insurance. Give us a call or stop by today.

Cate-Russell Insurance

Mark and crew are very responsive and attentive to customer needs. They are always prompt to…read moreanswer questions and provide sound advice.

From the owner: Specializing in: - Homeowners Insurance…read more- Life Insurance - Health Insurance - Auto Insurance - Insurance - Property & Casualty Insurance

Carr Insurance Group

(2 reviews)

Unfortunately, was I a wreck with an uninsured driver after driving for 40 accident free years!…read moreEileen and Safeco handled my claim without any surprises and I could not have been treated any better. Eileen and Safeco called me unprompted several times to make sure that everything was on track and that my truck was getting a timely repair. If you are shopping for insurance, I suggest you call here first, where a real live person answers the phone each and every time! THANKS CARR GROUP

This agent has taken care of all my insurance needs for a very long time. I feel they have…read moreprovided the best coverages and prices I could hope for. They are pleasant to do business with and always have come through for me.

Knoxville TVA Employees Credit Union

3.2

(5 reviews)

Overall experience is good except that the online virtual chat assistant doesn't work. It seems to…read morejust keep asking you who you want to connect with. When you answer, it just keeps asking you the same thing on a loop. So, you'll have to call or physically go in with any questions you have.

Overall I've had a pleasant experience with TVA. All the branches I've been to staff has been kind…read moreand courteous. Deposit accounts aside (which are fairly similar to other offerings in the area), y'all helped me build my credit by taking a chance with me. Following bankruptcy TVA in Alcoa granted me a secured credit card and share loan to improve my ability to borrow. I steadily went from secured lending to an unsecured card with plenty of purchasing power. In my times of great hardship TVA has been there for me. I have had two car accidents following my first car loan with them. Caroline Rule extended credit for another car prior to the insurance payoff on both occasions so that I could get on the road again. Just yesterday I was helped out again. My wife and I have been seriously stressing out because of her high interest car loan with a predatory lender. Compounding these woes were the high rate insurance was charging us. I am an independent insurance agent by trade, and even I could not get her a lower rate (It's hard to insure anyone at a fair cost in her situation and even though I work with over 20 carriers only 3 would take on her class of risk). So I went to TVA and spoke with Caroline Rule again. She was able to get our monthly payments down to almost half of what they were because of the much lower interest rate TVA charges. As a benefit of adding my name to the title, I was able to add her and the car to my car insurance policy saving us 75% on insurance alone. Needless to say, today I am elated, grateful and so relieved. Just one negative experience in my four years with them: There's a man, either an assistant manager or loan officer (not sure), who did my motorcycle loan application. During the application he connected to the call center to get the application approved Normally they would ask a manager to sign off on it and be done with it. While doing this his behavior and tone gave me a judgmental feeling. Also while asking for a credit line increase later he did the same thing.. and was very rude about it. He also pressured me into buying a loan product (income debt protection) which I understood to be $15 flat, but instead it was $15 monthly. This experience, however, will not sway me from TVA as in general they have been so good to me. Today as far as credit products I have two car loans, a motorcycle loan, a credit card, and a business credit card. I have both personal and business deposit accounts (regular shares and checking). Also I use a separate share under a POA to manage a family member's finances while they are unable to do so. There's even a jump start savings share for each of my two children. I am beyond satisfied and grateful for my relationship with TVA. I encourage each of you who are undecided to sign up for membership. You will not regret it.

Ornl Federal Credit Union

(3 reviews)

Great place ! very helpful and the ladies inside are so sweet. highly recommend this location:)read more

I am doing some banking today. The ITM lanes here are so easy to go through. I never have to go…read moreinside anymore. The tellers were nice, it is just so much more convenient to use the ITM lanes.

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Joshua T.

4 years ago

The team at Bryan Insurance Group is phenomenal! I strongly recommend them!

Bryan Insurance Group - homeinsurance - Updated August 2026

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Verus Insurance Agency

I'm very happy with the auto insurance provided by VIA. Chris got me a great deal that crushed the…read morecompetitors. Additionally, he was patient when I asked multiple questions over multiple days and answered each of them well; I felt adequately informed about the decision I was making. Furthermore, he listened to me about the parameters of my lifestyle (and wallet) and then tailored my quote to fit those needs (and budget). I am not often surprised, but VIA has surprised me. It was a hassle-free experience and saved me a bunch of money on car insurance. I'd definitely encourage you to see what they can do for you too!

Cindy Doyle - State Farm Insurance Agent

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I wanted to give a shout out to Mickie Hair at Cindy Doyle State Farm Insurance. When I first…read morerelocated to Knoxville, TN from Washington DC in 2009 Mickie was my point of contact at State Farm and she has been my go to person since then. She always takes my calls and is very knowledgeable about every question I ask regarding my home or auto policies. My review is strictly about the great customer service and not policy pricing. Thank you Mickie for great customer service. Barbara

I have come to realize that the agent makes the company. Been with State Farm since I got my…read moredriver's license 50 years ago. The company no longer pays claims for accidents- tires sliced by pavement, a bird flying into picture window and breaking it. There is no lobbying by agent to get customer paid. Trying someone new, need insurance that represents me.

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Alex Barnwell saved me $600 a year and trippled my liability coverage. I am well pleased with…read moreHardin Insurance Agency.

Holland Insurance Services

Many People in our community have had a great expedience working with Bill. If you are looking for…read morea true professional that also really cares, Holland Insurance Services is the perfect fit!

IRM Insurance

They have amazing costumer service. They got back to me within an hour of me messaging them and…read moremade it super simple to get coverage. They sent me the forms right away and answered all of my questions I had about my policy. They are super genuine and seem to actually care about their costumers unlike bigger insurance companies. If you're looking for the best independent insurance agency I would recommend IRM.

Lauren Ettenborough - State Farm Insurance Agent

(2 reviews)

Lauren has been very helpful, along with the rest of her team. She's not just an Insurance Agent,…read moreshe's someone who treats her clients like they are part of her family. Before Lauren, I had NEVER talked to my insurance agent. She personally called to introduce herself when my policy was switched from one agent to another. She's wonderful and smart!

Doing business with Lauren Bright is like doing business with a good friend. She is honest,…read moreknowledgeable, and provides great service. Being from out of state I was not familiar with the area. She and her agency went beyond the call of duty to service my account. A company you can trust

Mike Lewis - State Farm Insurance Agent

(3 reviews)

Very poor customer service. Told me when I called to file a claim, that I had a "used roof" and…read morewould not be covered. I explained roof was replaced in 2011 and was a architectural roof which should be good for 20-25 years. Woman I talked to said "if you choose to file a claim they would probably raise my rate or cancel my policy! I told her I had set up appointments with (2) roofing companies to get estimates for repair or replacment, and that they could send their adjuster to see damaged roof and ceilings. She said, no we don't do it that way. You need to get estimates and decide who you want to use. If it isn't not over deductible amount of $2,024 dollars, then it's not covered. I was very angry and chose to get roof replaced as both roofing estimators said it was Hail damage and existing roofing wasn't available anymore. I went ahead and had roof replace, but had both roofer take pictures of damaged roof and ceilings. I paid over $17,000 to get house re-roofed and fix ceilings. I filed claim, and State Farm denied claim! Very little help from agent. Beware of Mike Lewis Agency!

I am moving to Knoxville from Florida and was looking for a new State Farm agent. Read the great…read morereviews for Mike Lewis' office so gave them a call. I spoke with Judy and she was so helpful and made me feel so welcome! also loved her accent! I look forward to working with this office as my new State Farm agent.

Nicole Yarbrough - State Farm Insurance Agent

3.5

(2 reviews)

I had a ding in my windshield and I spoke to Danielle when I called and he hooked me up with a…read morecompany and I had it fixed within 24 hours. Everything was so easy!

Personal calls seemed more important than taking care of my needs. Felt lacking in knowledge of…read moreproducts. Assume new to this so feel bad leaving this review but dont want others to have this same experience if this wasnt just a bad day. Im proud of my kids too but talking about them for 10 minutes in a business setting was not ideal for use of my time.

Matt Cunningham - State Farm Insurance Agent

4.0

(4 reviews)

received a call today to review my policy they we so friendly and helpful they went above and…read morebeyond to help me out thank you Matt for that I appreciated the call

Great, honest folks. Matt is super knowledgeable and really took the time to find us the best…read morepackage deal. Robin has also been great to work with and always has the answers. Plus, they always follow up and make you feel like a valued customer! Highly recommend...

Neil Schmitt - State Farm Insurance Agent