Cate-Russell Insurance

The staff is friendly and helpful. They take time to ask questions to help you get the right…read morecoverage policy.

From the owner: Located in downtown Maryville, Hicks & Law Insurors offers home, auto, business, & life insurance…read morethrough companies such as Erie, Grange, Safeco, and Progressive. Contact us today to see how we can assist you!

Jake Swidan - State Farm Insurance Agent

(4 reviews)

Awesome guy and awesome agent!! Highly recommend to anyone that's needs insurance or if your…read morelooking at switching!!

I have my business insurance through them. Beth Little is very friendly and helpful. She is very…read moreknowledgeable and will answer all of your questions. Always been available to help whenever I call. Very reasonably priced too.

Carr Insurance Group

(2 reviews)

Unfortunately, was I a wreck with an uninsured driver after driving for 40 accident free years!…read moreEileen and Safeco handled my claim without any surprises and I could not have been treated any better. Eileen and Safeco called me unprompted several times to make sure that everything was on track and that my truck was getting a timely repair. If you are shopping for insurance, I suggest you call here first, where a real live person answers the phone each and every time! THANKS CARR GROUP

This agent has taken care of all my insurance needs for a very long time. I feel they have…read moreprovided the best coverages and prices I could hope for. They are pleasant to do business with and always have come through for me.

Direct Insurance Company

August 15my car washed away in the flood in tellico plains. I called my insurance company at 230am…read moreby 830 my adjuster was in the phone I had a claim number. August 17th Joseph came out assessed the car totaled it . Paul Marshall was able to email me a letter stating it was totalled. I will have a new car Monday

Hunter Jones - State Farm Insurance Agent

3.5

(13 reviews)

Professional, knowledgeable, listens, not just the run of the mill kind of people. They make you…read morefeel more like long time friends.

I carried Hunter Jones State Farm insurance on my vehicle close to a decade. I got into my first…read morefender bender. Immediately I was dropped out of nowhere! Shop around for better and cheaper coverage! This place is a joke!

Lindsey Plyler - State Farm Insurance Agent

Thank you Joey you were amazing in helping us to get established in TN. I look forward to meeting…read moreyou. Very friendly everything was done when he said it would be and he followed through with everything to make sure we gotta everything.

From the owner: TN-2465867 At Lindsey Plyler State Farm Insurance, our mission is to be more than an insurance…read morecompany. We want to be someone you can rely on during the good times and the bad, to help you understand your coverage, and protect your family. We're here to help Blount County, whether it's auto insurance, home insurance, renters insurance, builders risk insurance, business insurance, or life insurance. Give us a call or stop by today.

Allstate Insurance Agent: Joy Laforce

Best insurance team I've ever had. Thank you for all you do!!read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am excited to be a new Allstate Agent and follow in David's footsteps by helping everyone with their insurance needs and provide personal attention to each customer. I am proud to be chosen to continue the family legacy.

Eric Kurtz - America National Insurance

1.0

I would not Eric Kurtz or his agency. His lack of unprofessionalism and returning phone calls is…read moredisappointing. His agency made a $440 mistske on our policy and he would not admit or compensate us for his error.

Knoxville TVA Employees Credit Union

3.2

Overall experience is good except that the online virtual chat assistant doesn't work. It seems to…read morejust keep asking you who you want to connect with. When you answer, it just keeps asking you the same thing on a loop. So, you'll have to call or physically go in with any questions you have.

Overall I've had a pleasant experience with TVA. All the branches I've been to staff has been kind…read moreand courteous. Deposit accounts aside (which are fairly similar to other offerings in the area), y'all helped me build my credit by taking a chance with me. Following bankruptcy TVA in Alcoa granted me a secured credit card and share loan to improve my ability to borrow. I steadily went from secured lending to an unsecured card with plenty of purchasing power. In my times of great hardship TVA has been there for me. I have had two car accidents following my first car loan with them. Caroline Rule extended credit for another car prior to the insurance payoff on both occasions so that I could get on the road again. Just yesterday I was helped out again. My wife and I have been seriously stressing out because of her high interest car loan with a predatory lender. Compounding these woes were the high rate insurance was charging us. I am an independent insurance agent by trade, and even I could not get her a lower rate (It's hard to insure anyone at a fair cost in her situation and even though I work with over 20 carriers only 3 would take on her class of risk). So I went to TVA and spoke with Caroline Rule again. She was able to get our monthly payments down to almost half of what they were because of the much lower interest rate TVA charges. As a benefit of adding my name to the title, I was able to add her and the car to my car insurance policy saving us 75% on insurance alone. Needless to say, today I am elated, grateful and so relieved. Just one negative experience in my four years with them: There's a man, either an assistant manager or loan officer (not sure), who did my motorcycle loan application. During the application he connected to the call center to get the application approved Normally they would ask a manager to sign off on it and be done with it. While doing this his behavior and tone gave me a judgmental feeling. Also while asking for a credit line increase later he did the same thing.. and was very rude about it. He also pressured me into buying a loan product (income debt protection) which I understood to be $15 flat, but instead it was $15 monthly. This experience, however, will not sway me from TVA as in general they have been so good to me. Today as far as credit products I have two car loans, a motorcycle loan, a credit card, and a business credit card. I have both personal and business deposit accounts (regular shares and checking). Also I use a separate share under a POA to manage a family member's finances while they are unable to do so. There's even a jump start savings share for each of my two children. I am beyond satisfied and grateful for my relationship with TVA. I encourage each of you who are undecided to sign up for membership. You will not regret it.

Ornl Federal Credit Union

3.7

(3 reviews)

Great place ! very helpful and the ladies inside are so sweet. highly recommend this location:)read more

I am doing some banking today. The ITM lanes here are so easy to go through. I never have to go…read moreinside anymore. The tellers were nice, it is just so much more convenient to use the ITM lanes.

Cate-Russell Insurance - insurance - Updated August 2026

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Mike Davis - State Farm Insurance Agent

3.6

20 year State Farm customer and I've had a few agents over the years. This one is by far the worst…read moreI've dealt with. Have tried twice to get the agent to call me regarding a new quote for additional insurance with no response. Tried to get their help when someone rear ended our car just with facilitation and that type of thing, they wouldn't help with anything at all. Switching agents very soon and wouldn't recommend this one. He returned my call a week later within hours after this post so a review is probably the best way to reach him.

I've been a State Farm customer in 2 states and 2 countries. I've used Mike's office for about 5…read moreyears now and have been very happy with them. I have multiple policies that need updating every few months with business changes and they are always helpful. I've had no claims in TN, but have in previous states and its been an OK experience. My rating is for Mike's office in particular and its been excellent.

Stephanie Hale-Smith - State Farm Insurance Agent

Stephanie Hale-Smith knows her stuff and goes out of her way to ensure (and INSURE) we get the best…read morecoverage, great advice, and prompt action on claims. 5 Stars

I have been with Stephanie Hale Smith for over eight years. She and her team are personable and I…read moream very satisfied with the service I get.

Sparks Insurance

4.6

(8 reviews)

Shelia was friendly, knowledgeable, and very helpful. The process went smoothly…read more Thanks!

I am a real estate broker and needed insurance for real estate investments as well as home and…read moreauto. I happened to see on Dave Ramsey's website that Sparks Insurance was one of their recommended companies as an independent agent and Liberty Mutual had just increased me one too many times. I called around for pricing from several independent agencies and Sparks came back with the best rate. Maddy was the rep who reached out to me and she was very helpful. She was patient with me and answered all of my gazillion questions, and was super nice. They ultimately saved me hundreds of dollars over what my Liberty Mutual policies had increased to. A big "thank you" to Maddy and Sparks Insurance!

Melissa Long - State Farm Insurance Agent

4.0

(4 reviews)

Always helpful, knowledgeable, and considerate. They took really great care of me during a couple…read moreof claims. So glad that I changed to them. They found out that the previous agent had my predivorce name on some of the paperwork (which I didn't authorize) and informed me so that I could get the correct name on it. The ladies double check policy information and make the claim process easy. Have recommended them to my family members and friends who need a great agency.

My husband and I contacted Melissa's office to obtain insurance on a short-term rental we were…read morepurchasing. We were on a tight schedule and Renee Burnett helped us obtain everything we needed in a very quick and timely manner. She was super responsive and friendly. Highly recommend this office!

Jennifer Downer - State Farm Insurance Agent

Danielle was magnificent, and did an awesome job, she was very helpful, nice and sweetread more

Excellent service when I had a claim. Office staff is professional, responsive and helpful…read more Jennifer Downer gives personal service when needed.

Check World

tiffany was amazing as always!!! thank you for your excellent service!!! also thanks again for…read morebeing so patient with my elderly mother.

Burchfiel-Overbay & Associates Insurance