Poor pt care. Lack of empathy Poor communication with pts…read moreLack of insight expensive Instead of asking what the issue was they just sent a letter terminating no reason nocommunication

Everything from my initial exam to the tooth extraction and the removal of my sutures went…read moreextremely smoothly and well. Dr. Romani and his staff are friendly, caring, professional, and supportive. I highly recommend Drs. Romani and Thousand.

The best dental experience I've ever had. Believe me, it's worth every penny and I'm a nervous…read moreNelly when it comes to the dentist. Dr. Thousand took the time to listen to my concerns and calmed my nerves. Highly recommended. I had little to no pain and if I ever need another root call he will be my first call!

Dr. Thousand was great and so was his dental staff. My problem came when they gave me one price and…read moregave my insurance a different amount. I payed my bill in full and then the insurance sent them a check, which they kept. I called to inquire about the discrepancy. I talked to one girl & was put on hold and transferred, without notice. The 2nd girl advised me to call my insurance company. So, I did. The insurance company called the office and we did a 3 way call. Becky, who handles the insurance and billing was beyond rude. I never raised my voice, yet she was screaming at me. I asked her why she was so hostile & angry. She accused me of talking over her, which I didn't do. I ended up hanging up on her because she was so out of control. I will never be back to this office, which is a shame because everyone was pretty nice. One bad apple can ruin the bunch. UPDATE.... I just received a call from Dr. Thousands office. The Dr. had heard about what happened and how I was talked to and treated. His office was overly apologetic. They have dealt with the employee, appropriately and made things right. I have never written a review before and I really appreciate this office, caring about me, as their patient and not being alright with how I was treated. This is truly a relief because like I stated, Dr. Thousand and his assistants, were amazing.

I was recommended here for a crown lengthening. The location is a bit hard to find so use your…read moremap. Behind Walgreens where the road splits. Office staff was very nice as was the hygienist. The periodontitis was very nice and gentle. Explained exactly what will be done and the cost before insurance. Nitrous well worth the extra to calm you down.

Crown they put in came out and they me $339 to take Xrays and rebond the crown...the cost to see…read morethe Dentist was $107, the rebond was $150 and the two Xrays were $82. I had not been to them since late 2024. I had scheduled a cleaning for 2025 and then cancelled by phone. Someone on their end did not cancel it so seeing them on 2/24/26 they added a $50 fee for not cancelling in 48 hrs. As far as I knew until they texted me the morning of, I had no appointment with them, but did cancel when the text came in 2025. They never billed, but had they had me in their grips as I assumed they would glue it in for free, they did the original work, and maybe charge for Xrays. Very disappointed and do not get caught in their trap. I gave a credit card so the total for a crown rebond was $389 so very unhappy.

I was just denied a scheduled dental cleaning because the dentist insists on the ADA recommended…read morecycle of a full mouth x-ray every 18 months. I had an aunt that had developed mouth cancer and it is is neither pretty or without great pain and suffering. So I prefer a three-year cycle, on the theory that I cut my risk of x-ray induced cancer in half with only a very slightly increased risk that a serious dental issue may be overlooked. I was informed of the dentist's decision to deny the cleaning AFTER arriving for my appointment and AFTER being admitted and AFTER being seated in the chair. If a dental practice is unable to perform a routine cleaning without frequent x-rays, it tells me that the x-ray dollars are more important to them than my oral health. Having said that, the staff is friendly, and the dental care (when they deem to provide it) is competent. I.e they are not the worst, but are certainly not the best.

At best this place is shady…read more At worst they are running a scam that people should be aware of, which is why I decided to leave this review. I am new to the area and needed to find a dentist. So, I went to my insurance website, saw that Coast Dental was in network, and I was able to make an appointment for the next day. I filled out all the registration forms that night. So far, so good. The next morning I get a voicemail saying they ran my insurance and it came back saying the X-rays for today would be $580 out of pocket. My dental insurance is unused and covers 100% of preventive care, so this makes no sense. I call the insurance company. The insurance company says the dentist is in network and I'm 100% covered for a full mouth X-ray, which fully covers all 3 of the X-rays tha they want to do at the first appointment. Weird... So, why the $580 out of pocket, right?!? The insurance representative tells me they have split the X-rays into two billing codes - full mouth and periodontal. Here comes the scam. The dental office knows that insurance will fully cover the full mouth X-ray billing code but deny the periodontal, because it's already covered under the full mouth X-ray. The dentist office requires the patient to fully pay for the periodontal - $580!!! Which is outrageously high for one X-ray - and says you can request a refund of that charge later. Coast Dental knows they could easily fix this problem by only using the billing code for a full mouth X-ray. They are clearly doing this with malicious intent. I said to the lady at the desk who handles billing to just submit the proper billing code like my insurance company said to do - and that they'd pay for - and was told all of the following red flags: "It's corporate policy to do it this way" "The manager isn't in today. Only the manager can change the billing codes" "The manager is based out of Tampa. I don't know when she'll be in again" "You have to pay the full amount today and then request a refund for the $580". Can you imagine how impossible it would be to get a refund from these people for $580? I told the lady at the desk that this place is obviously shady and she made a face like she knows they are taking advantage of people and it makes her sad that she works there. If the nice lady behind the desk ever sees this - you shouldn't work for a company with no ethics. They will find a way to take advantage of you just like they do to customers. What they are doing is shameful. Final note: My insurance company said $580 for these X-rays was the highest quote they'd ever heard. Another GIANT red flag that refund would never come. Do with this information what you will, but if you read this, don't say I didn't warn you!

This was my second appointment with Coast Dental. After reading the reviews from 2025, I wondered…read moreif I went to the same dental office. I went to the Palm Coast office. The dental assistant met me with the necessary paperwork for my procedure (no confusion at all). I need two crowns. My insurance will only pay for one a year. They were completely agreeable with waiting to do the second crown next year. As Dr. Harmani expressed, "I have a Mercedes mouth" since I have sent $$$ having almost every tooth crowned. I am accustomed to spending many painful hours in the dental chair. Dental visits are not my favorite, but Dr. Harmani and her staff are excellent at their job and made me feel at ease. There was no pain (not even with the injection) and the procedure took much less time than I am accustomed to. I would recommend Coast Dental, Palm Coast.