Now that I have moved out after 13.5 months of living here, I can write a review about the place…read moresince I no longer fear people knowing where I live! First, they don't take section-8, which makes the residents very pleasant and quiet (since they have to wake up for work). I never once had an issue with noise here (I did face inside the complex, and, as many people know, the "Sunset Ridge" place across the street is a devastatingly dangerous and bad place, the noise level and safety might be less desirable facing the street). Office staff: amazing. Nice, helpful, and professional. Grounds: clean, relaxing, and full of amenities. The clubhouse has a stadium theater (don't get too excited), gym (the gym is ASTONISHING and is basically a full gym), and conference room. Parking is ample and there are plenty of open spaces. No assigned spaces though and some people park like buttheads. Apartments: 80's style kitchen. Everything else is great except the air conditioning (its an ineffective heat pump), which is expensive to use and will run non-stop and not maintain temperature. Actually, in the peak-heat months, you will get hot despite the a/c running non-stop from 3PM-9PM. Electric bill about $200+/month for summer....think I'm joking? Im NOT! They are upgrading the a/c units one at a time though. STORAGE SPACE IS UNHEARD OF AND INCREDIBLY AMPLE! Fridge? $25-35 per month Cockroaches all over the place at night when its hot. The big, HEALTHY black ones. One was crawling on the ceiling above my bed right before I went to sleep. They seldom are inside the apartment though...just all over outside. Overall, this place was nice and is a great value for the money. I enjoyed living here.

We've lived there for 2 years and enjoyed our stay a lot! It is a very safe and well maintained…read morecommunity. Gym, pool and the spa are the best amenities. Tennis courts are great too. Plenty of washers and driers, as well as parking spaces. The only issue that we had was the AC that was outdated and could not handle the heat of above 85 degrees. However, by the time we had to move, they started replacing the AC units in some apartments. Hopefully they will upgrade them all eventually. Great place to live! Safe and very affordable.

Been here for a few months. Thus far, no complaints. I haven't done Apt living in 30 years but im…read moreat peace living here. Its quiet, peaceful, very pet friendly. The pools are maintained very well. No complaints..

I have been living at the Parkwood apartment homes since July 2015. I have experienced changes with…read moreproperty management and a slight increase in rent but nothing drastic. This has been the best place I have ever moved to. Anytime I need, or request for anything to be fixed it is done that day or no longer than the next day. Emergencies are treated as urgent. It's nice, clean, and respectful here. Neighbors are considerate and friendly, mailboxes are locked and secure and so is our laundry room. Due to my great experience I will be living here until move into my home.

West Park Villas is the PLACE TO BE! I just moved out to Lancaster a few weeks ago for a job out…read morehere, and let me just say - West Park Villas was the best place in many aspects. First off, the management team here was the best! When I came out here to tour apartments, other places had rude management and people who didn't seem to care. This was not the case with WPV- the entire management team was passionate about the place and were super friendly! Jennifer was amazing and was with me the entire time helping me through everything. Everyone in the office was also super friendly and have been able to answer any question I've had - thank you to Alex, Elizabeth, and Sherette! I also want to shout out Joel the maintenance guy! He was able to move around his schedule so that I was able to move in earlier than I had expected to - which made my move in process a whole lot easier! I love my apartment - it is amazing and has completely new appliances and anything I have a question about I can easily reach out to management. The area is super quiet and safe - I have had 0 issues! If you're looking for a quiet, safe, and family friendly place, look no further than West Park Villas!

My kids and I have lived at West Park since November. The staff is nothing short than AMAZING!…read moreLiterally above and beyond to help. I was qualified for my apartment in less than a week. As other places were taking months.. ridiculous! Maintenance is great, landscaping is nice. Such a dog friendly community! Today my AC went out, I had a professional HVAC company waiting for me when I got home! They don't skimp! I definitely recommend this place! The only thing it could use is a little updating. The inside of the units are a little dated.

I first want today I am not a current resident of this complex but I hope to be in the future…read more I stopped by the leasing office just to tour a unit because I am a power wheelchair user and I need to make that my wheelchair fits in all areas especially the bathroom and kitchen since so many units in various complex's have been completely inaccessible for me. From the moment I came in the property manager Angela has been extremely helpful. She took the time to let me tour two different units, each with a slightly different floor plan. One unit was absolutely gorgeous and was accessible for my power wheelchair. She worked with me through phone calls and emails to try to get the rent into my budget even reaching out to her regional manager to get it match the price of a different unit that was bit cheaper. Unfortunately still outside of my price range but I will definitely be keeping West Oaks and Angela in mind if or when my budget changes. Thank you!

After 5 years of living at West Oaks I feel it's an okay place to live in Lancaster, if you must…read morelive in this city. With that being said, West Oaks continuously held higher rental rates in comparison to other complexes nearby which to a degree I felt was a bit unfair due to the declining area of Lancaster and lack of amenities (they have a pool/spa and tennis/pickleball court with half court basketball jammed in). No gym or play area for kids which I guess is due to the smaller size of the whole complex. I typically felt safe here due to the gated entrance and exit as well as the security vehicle that would come at least twice a day. Maintenance was always extremely quick to service our apartment, in the event of any issues they would be there within 24 hours sometimes even the same day. Also the former property manager Maureen was AMAZING! Anytime we had an issue she was very responsive and helpful. Some Cons: -Walls are EXTREMELY THIN. The entire time we lived here we endured constant loud footsteps from upstairs neighbors and towards the 2nd half of our lease, an obnoxious neighbor next-door who disturbed us with her constant loud screaming and shouting on a daily basis. Invest in some good headphones or be prepared to lose your mind lol. -There are tenants moving in and out of the complex frequently and there are almost always bulky items in the trash receptacles and bins. I've seen people throwing literal whole couches and lawn mowers into the bins as well as the receptacles staying messy for months. Maybe a monthly bulky item pickup program or tenant fee if caught would help with this issue. -Lastly, BUUUUGS! Get ready for spiders, earwigs and roaches especially in the summer. No matter how much they have the pest control out to spray + constant cleaning, they are inevitable and will be all up in your apartment. I'd recommend West Oaks if you are looking for a decent safer place to live in Lancaster short term.

Live here for two years. Nothing wrong with them and after that they try to be cost more when they…read morepaint apartment

I have lived at this apartment from April 2020 to October 31,2023. I moved from apartment to a…read moretownhouse. Even though the rent was low, it just became annoying to live here . I gave my 30 days notice and my last day in my townhouse was October 31,2023 and turned in my keys before 5pm to lady in the second office because the other two ladies in the front office were walking the property as the lady in the second office stated. I followed thier rules no extra days past my 30 day notice . I even paid my October rent on September 25,2023 to ensure I had no issues and everything was paid in full.... Now that I've been moved on my last day before 5pm on October 31,2023. Gold Coast Residential/casa bonita apartments is trying to charge me rent for November and I wasn't their . I follow the notice and was moved out as agreed on October 31,2023, I double check the time and date out with office . I was also assured I owed no rent I was all paid up. Then I get a bill. I am actually owed 170.00. Also to add I also lived here in 2013 and loved it that why I went back and had no issues place was quite .. Update I did receive a response within less than 24 hours and the statement will corrected sad money owed to me...Thanks to ladies in the front office.

I've been searching high and low for a nice, affordable place here in the AV. Mmm, of course, most…read moreof the places I've viewed here don't align with the lavishness I'm used to elsewhere, so compromising is what I'll have to do due to me being here for work and school. ANYWHO, reading these reviews is concerning, but upon arriving at these apts, they looked a bit janky from the outside. Walking to the entry gate, I love how they keep it secure. Walking through the gates to the leasing office, I noticed the apartments were well kept and quiet. Entering the office I was greeted by a nice woman (sorry i forgot her name lol) but she opened me with welcome arms, the tour was lovely, she was nice, patient, and knowledgeable. So far, I can't relate to the horrible reviews and pray I don't have to if I do decide to move here.

All they do is raise the prices of EVERYTHING! They'll send a cute email, but always reminds you…read morethat rents due! The trash area is DISGUSTING, literally caught my neighbor peeing there in broad daylight. The laundry is disgusting as well, I can't wait to move out of here! They don't care about US, they want money, That's why no one is moving in here.

Updating my review to 5 stars. Living at Vello Valley was a great experience. We ended up breaking…read moreour lease to move back into our primary home. Amanda and Ashley were transparent with the cost of breaking our lease. They were patient and communicated very well. Great neighborhood to rent in. Some information on living in the neighborhood: 1. Very quiet. 2. We lived by the gym/pool and never heard any "partying". 3. Families walked the neighborhood at night. (Good sign). 4. Over all a very safe neighborhood.

Applied here got denied and it has been an absolute nightmare to get my holding deposit back. I am…read moreready to file a complaint with the DRE and whoever else I need to contact.

We were super excited to move into our new place, and the experience couldn't have gone more…read moreseamlessly--thanks to the amazing management team! Elaine, in particular, was incredible. She made the entire process easy and stress-free, always quick to respond and so helpful every step of the way. You can really tell she cares about the residents. We're so happy to be here and feel lucky to have such great people running things!

I don't prefer to live in an apartment because I'm used to houses HOWEVER.. I am very blessed I…read morecame across such a great property manager as Gina. She really takes care of the community and ensures your request are taken care of. Maint is friendly and always gets the job done and explains what happened. I wanted to say thank you I really like your customer service which means a lot when you live somewhere. I think you do an absolutely fantastic job managing the complex and wanted you to know how impressed I am. I thought moving into an apartment was going to be awful and you, Corina and Alex have made it very pleasant and you guys really take care of issues. I rented from Remax , Coldwell Banker and the response they gave me was much slower than how you and your team handle things. You should be proud it runs great because of your management. The only issue I have is parking, it should be assigned because I am a single mother and hauling a million kids across the complex gets frustrating. If you are looking for a reasonable price, well kept complex and good management then this is a good place to be.