I went here about five years ago when I first moved to Houghton; usually I don't remember…read moreindividual hair cuts but I will never, ever forget the time I went to Salon by Michelle. Michelle had no interest in me being there whatsoever. Maybe she doesn't like college kids or was just having a bad day, but the only "personal" thing she actually said to me was "Your hair color looks really bad on you." Thanks Michelle. She offered no suggestions, just told me I looked like shit and left it at that. Along with her compliments, she also managed to destroy my hair. I asked for a small trim of just an inch off and while she was bitching to her co-worker about other clients, she must've lost track of what she was doing because she cut about four inches off one side and angled it down to about an inch off the other side. It was a pretty jagged angle, too. After leaving I realized how horrible it was and stopped back in the next day to see if they could fix it. They told me they could - for another 20 bucks. I refused and brought my sorry ass to Walmart where I paid $13 to get it level enough to look decent. Unless you like your stylists having a complete disregard for what you want, I would highly suggest going somewhere else before you go here.

I no longer live in Michigan, but I make it a point to have Kristin cut my hair whenever I'm in…read moretown because she seriously gives the best haircuts. She always listens to what I want and is skilled enough to give me whatever I want, but she also provides solid feedback and excellent suggestions and I always seem to end up with an even better haircut than I could have possibly hoped for. Kristin is the BEST!

My stylist left Hairsmiths, so I made an apt with another stylist at Hairsmiths. Evidently this…read moreperson was not taking new customers and I did not know that nor did the person who scheduled my apt. The stylist made me feel very bad about being there and she went on to lecture me that she was booked "way out" and did not "squeeze" people in. I don't think I have ever asked to be squeezed in. When I left, I gave her a good tip (I don't know why) because she wouldn't even comment or offer suggestions for a future color for my hair. I won't be back again because I felt very bad about the whole thing....1) the lact of communication for the person who scheduled me, 2) the unfriendly attitude of the person styling my hair, and 3) undeservedly lecturing me.

I just moved into Houghton and missed my hairstylist who knew exactly what I wanted. So glad I have…read moreRhonda for my new stylist! This place was reasonable, made me look as well groomed as my former stylist did. So glad to find another great hair salon! They even serve coffee.

Always very accommodating and quality service. Clean inviting environment and full selection of…read moreservices.

There were 3 of us that snagged next day appointments. One hero mani and pedi and two full sets of…read moreacrylic. We were all very happy with the overall experience and end result.

This salon is just absolutely phenomenal. My hairdresser is Amber and she is just the sweetest…read moreperson ever. My hair has never looked better than when I walk out of here. Ive gotten my hair cut and dyed here and every time its looked great. The inside is very cozy and they have lovely music playing in the background. It's just a lovely place through and through.

Jessie is an amazing hairstylist and happens to be the owner of the business. I have been going to…read moreher since I was young and now even though I've moved out of town I still fly up every summer for her to work her magic!

I was referred to James by a coworker, who is also a family member of his. Because of that…read moreconnection, I hesitated to write this review, but after 2 years I've come to realize that staying silent does a disservice to anyone else considering him as a stylist. He scheduled me as his very first appointment of the day, yet arrived 10 minutes late and then spent another 10 minutes in the back handling personal matters before bringing me to his chair. That meant 20 minutes were taken from my appointment, which unfortunately impacted my results negatively. I went in for blonde highlights, specifically to touch up about an inch of new growth at the roots. I made it very clear that the front of my hair, around my face, is where I wanted plenty of blonde highlights, I even showed him multiple photos. He assured me he understood. But as you can see in the first AFTER photo, the front had virtually no highlights - It was dark, with warm, reddish strands where he had removed the foils too early because his next client had arrived. Now remember, he was already 20 minutes behind because of his late start. Instead of allowing my highlights the proper processing time, he rushed me out the door to keep on schedule. When I pointed out the darkness in the front, he brushed it off, saying it would look lighter once dry. Of course, it didn't. When I arrived home I sent him the photo to show the issue, and his response was: "Just come back and I'll throw some more highlights in the front." That should have been done during the 3 hours I was already in his chair. There was no way I was going to risk letting him work on my hair again. I ended up paying another stylist (different salon) to properly highlight the front, as shown in the second AFTER photo. If James had shown any integrity, he would have at least offered a partial refund--but he never did. The most disappointing part is that I was referred to him by his own family member. You would think because of that relationship it would motivate him to do an exceptional job -- instead, it felt like he didn't care at all. Stylist James Bonacorsi (aka jimmy)

Joyce and James are amazing. Every time I've gone somewhere else, I'm always a little disappointed…read more Never here at panache

We wanted to support a local business while we were in the area. Tried to reach them for 2 days for…read morepedicures...maybe called 6-7 times at different times of the day. No one answered ever. It was not a business voicemail, instead it "pre-screened" calls...which did not feel like a business seeking clients would do. Still gave my name and reason for calling but no one picked up. No hours listed on Facebook or Google (other than the one that said they were open 24 hours a day. Lol. I don't think that's a thing!). Finally found an email. No response to that either. We went elsewhere.

I absolutely love this salon! Amy, the owner, is a real gem and so wonderful. I had my wedding hair…read moredone there along with my mother, daughters, and bridesmaids, and Amy and the other stylists were so welcoming and helpful. Plus, the store inside is super cute and I always come out with some very nice tops and dresses when I go :)

I took my 3-year-old daughter for her first salon wash and cut. She loved every minute of it and…read moreour hairdresser did an amazing job with her. She was patient, attentive, and made chitchat with my daughter. She was so gentle and really put my daughter at ease for her first salon experience!

I go to the same girl every time. I always leave so happy and confident! They are the best.read more

The customer experience here is second to none. They insist on using nothing but the healthiest…read moreproducts and that reflects in the service offerings. If you are in town and need a quick haircut or massage there is none better.