I've been banking with Regions Bank in Daphne for a number of years and I've always gotten great…read morecustomer service but last week Ben went above and beyond. I was overworked and transferred $ out of my account instead of into it. After work I was trying to put $ in through the ATN and I wasn't doing it correctly. I tried to go into the bank but they had just closed. Ben opened the door and patiently listened to me. Instead of a sorry and going home, he helped me navigate my transaction successfully. Not only did that save an overdraft fee, it gave me real peace of mind. Thank you Ben for your kindness and understanding.

Went to open a new account after just moving here. Very unhelpful! Super slow service. We waited…read moreover 20 minutes without one bank representative speaking to us. Don't go here unless you like rude unhelpful people handling your money!!

I have been doing business with New Horizons Credit Union for many years now. I have recently had…read morethe pleasure of working with Karine Smith. I cannot say enough wonderful things about Mrs. Smith. She is always kind, courtagous, and eager to assist. I know I'm not the easiest person to deal with and she always goes out of her way to assisting me in regards with auto loans, mortgages, or equity loans. She is one of the reasons why I continue to do business with New Horizons. I will recommend you call her for all of your loan needs.

From the owner: We are a member-owned, not-for-profit financial cooperative, governed by a member-elected Board of…read moreDirectors. We lend to our neighbors with all lending decisions made locally. Your hard earned deposits are re-invested right here - on the Gulf Coast. We proudly serve Mobile, Baldwin, Washington, Clarke, Monroe, and Escambia counties in Alabama, and Escambia, Santa Rosa, and Okaloosa counties in Florida. We offer members a variety of financial services including surcharge-free world-wide ATM service through Allpoint and 24/7 Online and Mobile account access via NewHCU.org. New Horizons is federally insured by the NCUA and is an Equal Housing Lender, offering Solutions for the Real World.

Had a deal with the assistant managers.A couple of times seems like i'm bothering them.They're…read moremiserable.Pnc bank is right down the streeteP

Mike Breland helped me out a lot as a substitute at another branch. I understand that he works at…read morethis branch.

Snakepit/Fly-By-Night Credit Union!!!…read more I bought my wife's Lexus through Family Security in April of 2020. I have made every payment and even doubled up payments for a year. I never received a phone call, voicemail, or email until I was past 30 days due informing me I have not made a payment and it would be hitting my credit. I asked for my payoff and paid the SUV off so I don't have to deal with these incompetent people. Do yourself a favor and just look at their Yelp review score before opening an account.

I have done business with this bank for over ten years. I have always found them to helpful,…read morecaring, honest and worthy of my trust.

Iv had nothing but pleasant transactions here.Me and my family have been with Whitney for over…read more20years.They know your name when u walk in they ask about my family .For me it's the only place I will bank.

Michelle has no idea what customer service is. I am a longtime LA customer and although I have…read morebeen in this branch several times a week depositing multiple checks from the same account, she continues to treat me as though I am a pariah and a criminal each and every time. It has gotten so bad that last time I watched the teller call her before even looking up my account to confirm that they could out a hold on a check that they know will clear just to be vindictive since I made a complaint against the treatment that I keep receiving. I would avoid this branch at all costs.

I like this branch because it is convenient. Turnover is very high on staff. A notary is not always…read moreon the current staff. I have always been treated well though and a free lollipop always earns a star!