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    Brushy Creek Rehabilitation and Healthcare Center

    Brushy Creek Rehabilitation and Healthcare Center

    1.3(16 reviews)
    7.1 mi

    Do NOT choose this facility for your loved one…read more In my opinion, the level of care here is completely unacceptable and raises serious concerns. During a five-day stay, my loved one received ZERO physical therapy!! The facility is clearly understaffed--only 2 nurses covering around 24 patients across 2 cottages. At one point, no staff checked on patients the entire time I was there. On another visit, there was only one CNA present. If there had been a fall or fire, no one would have been available. Basic care was lacking. There were no sheets on the bed, the TV didn't work, the chair was torn with exposed foam, which is both unsanitary and unsafe, the toilet was leaking and never  fixed. The room and bathroom were NEVER cleaned the entire five days--no housekeeping at all. They have 2 designated days for showers. Around 7:00 pm we asked if this was going to be done. The nurse said yes. At 11:00 pm my loved one was woken up to take a shower. Who does this to someone??? I also witnessed a patient sitting nude in their room with the door open for an extended period, with no staff addressing the situation. That level of neglect and lack of dignity is deeply concerning. I personally witnessed an EMS arrival where paramedics were walking around trying to find someone just to let them out of the building. That alone says everything about the level of organization and staffing. Another example--my husband arrived and no one let him in. I had to track down a nurse myself to get the door opened. Discharge was handled terribly. My elderly loved one was placed in the hallway with their belongings in a box, waiting all alone for family to arrive. There was NO assistance, NO dignity, and NO concern for a safe transition. There are no RNs on staff, only CNAs and LPNs, and while the nurses are kind, they are extremely overworked--some working from 3 PM to 7 AM. This is not safe for patients or staff. This place feels more like a holding cell than a care / rehabilitation facility--patients are essentially kept there and given three meals a day with little to no real rehabilitation or oversight. I truly feel sorry for patients who don't have family members to advocate for them. For comparison, after transferring to another facility, my loved one had 4 therapy sessions scheduled the 1st day--proving just how inadequate the care was here. Please take the time to read other reviews as well--there is a pattern of similar negative experiences that should not be ignored. There appears to be a pattern of similar concerns in other reviews. I will be reporting this to the SC DEHEC and contacting the insurance provider regarding services billed but not provided. This facility is unacceptable!!!

    I was admitted to Holly Cottage 01/16/25 after being in the hospital for 3 weeks with sepsis. They…read moredidn't have my medication as promised when I arrived. Because of how their medications are delivered I went without my medication for two days. This drug was for diabetes insipidus, so I dehydrated and became delirious with heart palpitations from the continuous urination. And since these were my first days, I still couldn't walk to the bathroom even though the never provided briefs or a bedside commode. Instead, I was forced to pee in my bed which was never changed. It didn't matter how many times I range for assistance. When they finally got my medications, they got them mixed up with another patient's. There were huge chunks of every day the patients were left to their own devices. All of the nurses and techs would leave twice a day for two hours at a time. If you watched, you would see all of them leave out the back door in a horde. They let me have my own food from home, but they never would fix it for me. Since I couldn't eat what they prepared for me I would ask for a can of soup from my bag. They never would heat for me. They usually gave me a bowl, spoon, and my can. Can unopened, unheated just sitting in front of me. Even though this is called an Acute Rehabilitation Center very little rehabilitation was actually done. I had PT every 3 days. I was only there for a week. When I left, I still could not walk or move my arms. Even so they sent me home because "it was better for my mental health." Nothing was wrong with my mental health. I was happy. I just wasn't home. A year later I'm still having physical problems that should have been addressed then. Like the simple act of rolling over in bed.

    Bryant Center - publicservicesgovt - Updated July 2026

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