Come on guys internet is horrible!! I have to wait a week to get it fixed??? I need a month free…read morefor inconvenience!!! Looking at different ideas please fix it

Sparklight is a joke. I cancelled my service after multiple rate hikes. I have tried to drop off my…read moreequipment at their location on the days I was told they were open. No one one was there and sparklight customer service could not tell me why no one was there. I scheduled to have my equipment picked up and was told I could leave outside for pickup. Then when I was not picked up was told that was not something they do. Get your together.

Great service called 811 to come mark lines missed the cable line so I call and they sent a…read moretechnician out on Sunday to fix. Thanks Adam Smashey for your service to get our tv up and goin on a sunday

Sparklight was far better in connection and download speed than this fiber-optic Conxxus. I…read moreswitched and Conxxus is slower than dial-up does not reach the bedrooms in a small ranch and is not compatible with Ring

Disappointed with Sparklight System on seasonal for 5 months. Turned on and have had no internet…read morefor a good length of time twice in two weeks. Every time I put system on seasonal the program has changed when returning and of course with a price increase. Changing systems this month.

Stated they would be here at a certain time. Did not show up twice . Still waiting…read more You would think they would notify you if late.

Technician came out when he was supposed to was very friendly did a very good job at getting my…read moreinternet working and answered all my questions, thank you Taylon Wilson..

If I could give 0 stars I would. They are the only provider that comes to our area, so we can't…read moreeven switch if we wanted to. 90+ dollars a month for wifi that cuts out for hours at a time at least once a week. You'd think it would be easy to keep the signal up on a clear sunny day but lo and behold, it's out. I wouldn't even care that the wifi is slow and that it takes a full day for a 50gig download, but that on top of always going down is truly the cherry on top of this stinky pie. If you have the option, go with literally anyone else for wifi.

For a company that "strives to know our customers personally and to help them with their Internet…read moreneeds." They are not doing a very good job. Basic/Email up to 1M up to 512k $29.95 Tier 1 up to 1.5 M up to 640k $39.95 Tier 2 up to 2 M up to 768k $49.95 Tier 3 up to 3 M up to 1 M $69.95 Tier 4 up to 5 M up to 2 M $89.95 The prices for these speeds would have been fine in the 90's but Its 2013 and we should be getting more speed for our money. Plus... Their little secret is that no matter what service you pick... it ALL runs at the same speed... This company is preying on customers that have no other choice but to use them or go without. And if you tell them your having problems they will either do nothing or offer to have someone come out and look at it and charge an additional $75 - $100 dollars to your bill. And the best thing about the company is that they have no online support... you can't even e-mail them. Talk about complete BS... but I'm stuck with them, What can I do.... MOVE?