Don't go here for computer repair unless you can deal without your computer/laptop for at least a…read moreweek. I have been there on multiple occasions over the years for computer repairs. Every time has been over priced and took much longer than they promised it would. Went in last week to have an internal battery replaced - didn't feel comfortable replacing it myself at home - and was called today saying it was fixed and ready to be picked up. Not only did the tech guy not understand why I was originally bringing it in (I told him multiple times over the phone and in person that it was the internal battery, not the bulky external one that can be popped in and out), but also gave me estimates for the wrong services. Overall he acted as if he didn't really know what he was doing, and when I went to pick it up he assured me everything was kosher - that the battery worked just fine and my laptop now held a proper charge, as well as fully charging when plugged in. However, as soon as I got home and booted up my laptop, I noticed that yes, while it will charge fully to 100%, it still does NOT hold that charge (15-20 minutes at most depending on what programs, if any, that I'm running). Meaning it has NOT been fully fixed, and seeing as they close at 5pm, means I will have to take it back in tomorrow and have them fix it again. Sadly, MASS went out of business so Hofnet is really the only repair place in town anymore. You're better off taking it to Mattoon if you can.

Worst service and customer service. I was getting charged full price for service that went out…read moreevery time the wind blowed, it rained, or was cloudy outside. I left a message telling them how terrible their service is and I get told by Ross, "The Christine" that if I wasn't a christine and if I didn't apologize that he would turn my service off. He would've got one if he didn't demand it. I don't apologize to people who demand apologies. He was very rude. Well they turned my service off and refuse to return the money for this month. Mind you this all happened before the new bill cycle and I made the mistake of being nice and paying them early.

I've been trying to get ahold of them for days... During business hours the robot "is having…read moretrouble transferring calls" and hangs up on me. I can't talk to a human to tell them that my internet is too unreliable to watch a YouTube video... If you are able to use any other ISP, I would recommend going with that one.

In my area, this is the only game in town. Signing up is great, then you get the cable attitude…read more Just as lousy as Comcast.

Sparklight was far better in connection and download speed than this fiber-optic Conxxus. I…read moreswitched and Conxxus is slower than dial-up does not reach the bedrooms in a small ranch and is not compatible with Ring

Disappointed with Sparklight System on seasonal for 5 months. Turned on and have had no internet…read morefor a good length of time twice in two weeks. Every time I put system on seasonal the program has changed when returning and of course with a price increase. Changing systems this month.

Internet speeds are fast but the service is excellent. So glad to be done with Charter! Price is…read moreright too.

No issues or downtime ever. Speeds are great and the price is reasonable. No issues. The Speed is…read moreconsistant .

Great speeds, excellent service, and virtually zero down time. Also is quite affordable compared…read moreto other services in our area.

If you Dish TV, Cable, or Internet service ... Then Call Scott right now! ... Scott can also set…read moreyou up with Charter Cable, Phone, & Internet Services for your home or business

From the owner: Amish made portable buildings playhouses garages Horse runs chicken coops hunter cabins if you can…read moredream it we can build it ! WE also have Dish Network Charter Cable tv phone, internet, to moving services and local & one-way UHAUL Rental