I hired him in a high conflict divorce case with my malignant narcissist now ex-husband. Buck charged me $2,500, did not perform any kind of comprehensive investigation or provide me with any receipt showing hours spent & doesn't return texts. I found out more about my ex online than Buck could. He promised the moon & delivered virtually nothing. His words & actions did not line up. AVOID HIM AT ALL COSTS. read more

Buck is the best investigator in Jacksonville! Former police detective. He knows how to get results.

I've used this firm twice. In both cases the engagement was handled with great professionalism. The investigation was handled very quickly. The information was very accurate and delivered almost real-time. Part of the investigation involved surveillance which was conducted with amazing success and diligence. Most importantly, the entire investigation was handled with great sensitivity, compassion and professionalism. I would recommend these folks without reservation. read more

I'm IN State no return calls or emails....excuses out of town or in court and $2,000 spent waste of time and money and added frustration to an already aggravated issue with an ex wife! I found out more info on my own and I guess his ego was hurt when he called ....finally after emails and messages and texts he tried to charge for in addition to the $2,000....he told me to never call him again and I was "passive aggressive " HA! That's funny! I received no packet that he lied about giving my attorney and lied about emailing to them after numerous requests !!!! He no showed at first meeting with my attorney so they squeezed him in a month later and I requested to be involved but all he did was call my attorney and nothing accomplished and never met in person! He will eventually give me my money back....after I win my first battle with a dumb idiot he's on the list. DO NOT be fooled. I'm sure his picture on the page is a fake that's why he never meets in person I am sure he's a big fat ugly toad! But he thinks he got one on me. I've been taken in the past and I'm done with fakes and phonies ...this is fraud at its best!!! I bet the 5 stars are his assistant and her boyfriends etc .....he's a BIG thief!!!!!! read more

These guys are a joke. Asked him to verify my wife was working while she lived in a gated community and Mr. Buchanan set his stake out OUTSIDE the front gate for three days never even verifying she was home. That cost $1000. No pictures of her walking the dogs or even verification of the car she drives. License to steal. I called the FL agency that licenses PIs, but no effect since I'm out of state. read more

Buchanan Investigation Group are the BEST! They are very professional, helpful and produce results! Buck was so understanding of our situation in which involved three young children. His professionalism helped in so many ways, especially in the courtroom. His surveillance material and communication with the assigned probation officers, helped us to prove the truth regarding our situation, which in the end rendered a positive outcome with our Family Law custody battle. Our family and the children are so appreciative of the great teamwork provided by Buchanan Investigation Group. Never in a million years would we have thought we would need a PI, but it was the best investment ever made! If you have a hunch something isn't quite right, and you need to prove it, please hire this group, you won't be sorry...I promise! I truly don't think we could have gotten the end result we received without the evidence that we were provided with by this group. I appreciate the whole team, and especially Buck for always being there for us! read more

Professional and discreet. I had a great many personal problems and they helped me find the answers. good work would use again if needed.

Buchanan Investigations is one of the best investigation groups out there. They were very professional from beginning to end. I paid a fair price and received my report ahead of the deadline. He took the time to walk me through the report to make sure I completely understood what I'm looking at. Not only did he help me but he even gave me a follow up text letting me know if I ever need anything else to call. I can't say enough about how when you are going through a tough time in your life and some one does something just out of the pure kindness of their heart just how helpful that is. They do an excellent job. A+++++. I will definitely use him again in future. Thank you Buchanan Investigations! read more

Jax investigator, Buck Buchanan, provided exceptional service that went way above my expectations. I needed help and Buck was there for me. The price was within my range and quality of the work was surprisingly good. Buck helped me locate a con-artist that ripped me off. Will definitely hire again. Thanks, Buck! read more

Beyond my expectations, Buchanan Investigations was professional, quick results and great keeping me updated with findings. Buck has a passion for his line of work and I could not thank him enough for assisting me with locating a irresponsible parent who has been avoiding the state child support enforcement system for years, don't hesitate hire Buchanan and get results. read more

Hiring this Investigation Firm was one of the best decisions I've ever made! I had an issue where I needed for the truth to come out and Buck Buchanan and his team got that for me. Buck Buchanan went above and beyond to get the answers I needed and communicated with me at every turn. It was more affordable than I would have guessed. I had no idea how to pick a Private Investigation Firm and was so lucky to have gotten your help. You are my hero Buck Buchanan. Thank you from the bottom of my soul... read more