I am in shock. I was…read morerepeatedly yelled at by Grant Pararese, the owner of Black Rock Galleries/Auctions. (Also owner of Clearing House Estates & the website Auctionninja.com) I was excited to pick up a TEAK piece of furniture I won through Black Rock Auctions, but when loading it into our trailer noticed it was not teak, but 100% particle board (painted to look like teak.) I called the head office to explain my situation & tell them I do not want the piece & want to be refunded... as it's not teak wood. (I was very kind) He proceeds to tell me that is how MCM furniture was made. I tell him no, I have real teak wood pieces at home & it should have said on the listing "made of particle board". I told him I would have never bid on something made of particle board made to look like teak. As he continues to yell at me... I said: "I don't want to be admonished for explaining the piece of furniture is not teak wood." His last words he yelled before hanging up were: "Do not ever bid on our auctions again." I just can't believe it. He answered the phone already angry. I put him on speaker phone for a short time... so I wasn't the only one who heard him. I told the workers I'm so sorry you have to work for him. If he treats his customers like he just did to me, I can only imagine how terrible he must treat his employees. I DESERVE an APOLOGY from GRANT PARARESE, owner of Black Rock Auctions. Shame on you. I have been refunded, but he has locked me out of their bidding platform, as they also own auctionninja.com as well. I have been buying items from Black Rock & Clearing House for years as it's a fun hobby. I posted my experience on Facebook & funny enough, I had a few people at tennis tell their negative experience. It did not have to go sideways. Even the homeowner smiled when I said I didn't want a particle board piece. She knodded her head & knew it was false advertising. He was probably upset the manager had already left & he had to deal with a customer. Customer Service Failure.

The nicest people in the auction business! Delt with several of their personnel over the past years…read moreand always received First Class Service.

I am to go to the Southport BRG w clothing and jewelry soon but, have been a patron of Black Rock…read moreGalleries for many years. Their customer attention is superb.

Kathy and Matt are very honest reliable and do @ Fantastic Job with all of there sales, I give them…read more@ 5 Star rating, plus there prices are reasonable / negotiable

kathy is great! very honest and reliable, and a joy to work with. her services are the best in the…read morearea of fairfield county.

Realistic, knowledgeable, professional, complete, honest and courteous are just a few words that…read morecome to mind when I reflect on my experience with Once Again Estate Liquidators. My initial nervousness and trepidation left immediately after my first meeting - For I was comforted in the knowledge that they would handle everything from that moment on. While my possessions did not include Rembrandt's or Monet's they were treated with the same respect and dignity as if they were. 5 star operation

From the owner: Once Again Estate Liquidators conducts in home estate sales…read more We also provide clean out services and leave your home broom clean.

Norma and her crew were absolutely amazing! They were organized, efficient, neat, detail oriented…read moreand devoted to the job at hand. Norma only works on one sale at a time--I always felt that I had her complete attention. Everything was priced and displayed beautifully right down to the last paper clip. I received a complete accounting of everything that was sold. Norma arranged pickup of everything that did not sell, relieving me of the stress of having to find someone to remove the items. I highly recommend Norma and Timeless Treasures.

From the owner: We take the stress out of emptying an entire home for you! We have very successful sales, a large…read morefollowing, the best advertising and a friendly team.

Very good and professional, Deerling is a wonderful person. She and her team did a great job.read more

We have been working with Deering, Gloria and her crew. With owners' permission after the sale…read more,they donate to Treasure House where all proceeds go to Norwalk Hospital cancer center. They have been wonderful to work with i would rate 5 star experience with them. Mary Ann Shimko

Marc is responsive and customer focused! I appreciate his down to earth communication style and…read moretrustworthiness. Being out of state, I had to coordinate move out of items in a short timeframe. Marc totally sane through with realistic pricing and punctual service. Thank you Marc! Highly recommend.

A little over price but we'll worth it. Needed all liquidated, he did purchase two peices but I am…read moresure a few of the other items he will sell (he did take pictures of those item's before taking out of codo). He was kind when an elderly neighbor eyed a few things and did give those to her (that meant a lot to me). I'm sure he could of gotten money for those items instead he made an elderly woman happy . He and his crew were efficient, respectful, fast, and clean up afterwards. I would recommend them. We will keep him in mind for future reference. Thank you

As of 12/1/25 they appear to be moving to a warehouse location and temporarily closed. I called…read moreseveral phone numbers, sent text as instructed, crickets. Giving them the benefit of the doubt with 2 stars because when the store was open it was GREAT.

Hilltop is the undisputed choice for moves, and liquidations with the best selection of unique…read moreitems in their store. They obsess over every detail and give the highest level of care to every item, all while providing a great value. Our top choice every time!

I would never recommend this business to anyone. I hired the…read moreowner, Matt Sachs, to liquidate my mom's house after she developed Alzheimer's and had to move out of her home urgently, which she lived in for about 20 years. She had accumulated a good amount of quality pieces/antiques, furniture, rugs, etc. Matt was very personable, trustworthy, I really liked him and felt good about the contract in the beginning. Things were good for months, but eventually, when I started to ask for updates and accounting paperwork, he vanished. I tried to give him some grace, knowing his job is demanding and he's also a Dad, but he kept putting me off telling me he had to "speak to some people" about pieces to see where they ended up. One time he admittedly told me that my account was "closed out accidentally," but would re-open it and follow-up. The entire business deal got very sketchy toward the end, and to this day, I never heard from him again and I never got a final accounting for my mom's belongings. On top of the stress of becoming my mother's caretaker and conservator, and dealing with her illness and loss of independence, I had to carry the stress of chasing this guy down for what was owed to my Mom. I even went to a lawyer, and we sent out response requests with a strong fist, but Matt was radio silent, as expected. We also found out this was not the first time he had litigation against him (not a shock.) I could have pursued this further and placed a lien on his house, but I decided not to go ahead with this. Maybe I'm too nice... Maybe I just wanted the stress to go away, and didn't want to lose more money in the process. Either way you look at it, I'm not sure how someone like this sleeps at night. Very upsetting. The real estate agent who recommended him to me was mortified and will never recommend him again. Whatever his reason was, the very least he could've done was be honest. He could've told me he lost items. I'm an understanding person, but he went about this very unprofessionally and I still think about this all the time. Most people can never act like this in their place of work and get away with it. Since I didn't push ahead with a lawsuit, I feel the very least I can do is warn other people so they don't end up in the same place. I'm also not the first one, and unfortunately, I am sure I won't be the last.

Do not hire Matt Sachs. Much like the other review I am finding here, he started out OK,…read moredisappeared for a couple of weeks in the middle of cleaning out the house, came back and did a good job on the clean-out, but then disappeared, having taken a house full of property he was to have sent to auction and pay me a percentage of the proceeds. He just disappeared into the ether, refused to answer calls or email messages. Ultimately, he is dishonest. Do not trust his references, I called the professionals he listed and they were mortified to learn that he uses their names as references.