Cicio's Garage is my go-to spot. They're a small business offering fast, friendly, and reliable…read moreservice. Highly recommended!

We were driving through the area on my way to Scranton, when my car began driving choppy and my…read morecheck engine light came on. drove to Paul's. They diagnosed the issue, replaced the ignition coil and spark plug, and I was on the road in about 1 hour. Fantastic service, and Cared about us getting to our doctor appointment in Scranton on time.

I had a slow leak in one tire, and suspected an old patch had gone bad. The guys thankfully got me…read morein the day I called, and quickly determined there were several punctures causing the leak and a replacement tire would be necessary. The new tire wasn't cheap, but I truly appreciate the approach the guys took--get one (matching) tire now, get the rest of the life out of the others, and let's look at different tires when the other three need to be replaced. I didn't feel 'sold' or otherwise taken advantage of, something I think is always top-of-mind in a tire shop (whether that's fair or not is another story). I highly recommend these guys for tire or other work and expect to visit again myself, even though there are other shops much closer to home.

Fantastic service, courteous, friendly. Did a great job on fixing my belt and all it incurred…read more Timing on taking in the shop and finish in great time. Thank you​

They're everything I expect from a mechanic. Trustworthy, honesty, reliability, efficiency, and…read moregreat job well done.

Very reliable. Easy to get an appointment. Knowledgeable!...I think his prices are great.read more

Incredibly knowledgeable, caring, and considerate. He is a great individual and a master in his…read morefield!

This place is still open…read more Great honest guy. Quality work Cheaper than anyone else around.

I don't understand the negative reviews so I wanted to help set the record straight. I cannot speak…read morefor sales as I have not purchased a vehicle from them, but the service and detailing departments are positively ROCKING it! Last year we bought a new car just before the pandemic shut everything down. We called around asking about getting PA registration and inspection as we had purchased it in New York. The service department at Hornbeck told us there was a waiting list due to the situation and they could put us on it. They called back much more quickly than I expected and took us in. We were treated like royalty and then I asked them to detail our car. Angel took care of it and she was spotless and perfect. A few weeks ago I received a text from the service department suggesting a "once over" of our car for the season. Since we have a sports car, we don't drive it in the winter so after pulling her out of the garage this spring, we took her back to Hornbeck (not the closest Chevy dealer to us, but definitely the best). Again, the service department was amazing, all smiles, and super happy to help in any way possible. I scheduled an in-depth detailing of the car and I cannot rave enough about how Angel and his team took care of the car! They just opened a new detailing area and I can't recommend them enough for ANY vehicle. The attention to detail and absolute babying our car received is unparalleled! It was as if they loved our car as much as us! Angel and his crew took the time to go over everything they did and even got a very large scratch out without my having brought it to their attention. They found things we never noticed and corrected them and we couldn't be happier! But don't take our word for it; take a look at the picture of the blue Corvette!

Caveat Emptor!!! Started off badly and this should have been a sign......made an appointment to see…read morea specific car. Arrived for the appointment and discovered the car I wanted to see was sold. I travelled one hour to get to the dealership but received no call to inform me the car had been sold. The GM, sitting in adjacent office, overheard the conversation going sideways and quickly suggested another car - same make and model. Turns out the car WAS nice and we bought it. It did have a check engine light on but the salesperson said the part that was needed 'was ordered'. Said it was an O2 sensor (keep that in mind). Oh, and dealership was going to tack on approximately $800 in dealer fees! Obviously, that was negotiated to a saner amount but in retrospect, I should have negotiated even more. Drove home thinking that the fix and 'detailing' the car would have been just a couple days. That was a Tuesday. I called the following Saturday. (Note that there was absolutely no call(s) from the dealership as to the status of this car undergoing repairs.) I was told the car would be ready Monday. Monday arrived and we could not make the trip that day. Tuesday (now one week later) I called the salesperson - twice - no answer and NO voicemail. I tried connecting with any other salesperson. No answer and NO voicemail. Finally, I contacted their 'award winning' Service Department. The person who answered the phone, after giving my name and the car I bought, could not find the car in the system. He sounded confused as to whether the car was even there! I thought they had sold it. Finally, he told me they were waiting on one part. I asked what part? he said a 'turn signal stalk' and once that's fixed, the car would be cleaned and inspected. I asked what was the reason for the check engine light. He said it was a purge valve. Apparently, it wasn't an O2 sensor as I was told. Note that had I made the trip Monday, that car would not have been ready! I became a bit irate over the lack of communication from the dealership and demanded better communication going forward. Ten minutes after I hung up, I receive a text from the salesperson informed me the car will be ready for pickup - THAT AFTERNOON! Now I'm no car mechanic, but I'm not sure you can replace a turn signal stalk in a matter of a half hour and have the car cleaned and ready for delivery. We pick up the car on Wednesday, eight days after the sale. We had asked for two issues to be addressed. One, eliminate the STRONG odor of cigarette smoke in the car. Salesperson said they have a chemical to do that. It wasn't done. Two, clean a minor stain on the inside of the 'A' pillar. It wasn't done. The car appeared to have been vacuumed and washed but the wheels were caked in brake dust and accumulated grime. I was so incensed about my experience, I just took the key and drove home. When I arrived home, I cleaned the inside of the windows. If I could post pictures of the nicotine that was on those paper towels, I would. It was gross. I also cleaned the wheels with wheel cleaner and they now look like new. I know it's early, but the car seems good. HOWEVER, the absolute lack of customer service, awareness, communication and let's call it like I see it - honesty - is sorely lacking. Take this review for what it's worth.

Lenny D. I recently went for inspection service was great called when car was done and price was…read moregreat Ed always does great job if you need new tires brakes shocks E Jay Tire is place to go reasonable prices job is done right the first time Ed is a good hard working honest man

Absolutely dreadful experience. I've read reviews online about them charging for work that hasn't…read moreactually been done and all other horror stories. My mom and aunt have taken their cars for service there and had no problems, so I figured I'd give it a shot because he had the cheapest price for alignments in the area. Especially because people on the internet like to talk. Boy was this the worst mistake I ever made. I called up 4 times. 3 times it just rang and rang, no answering machine. 4th time, I got an answer and they said they could it in the afternoon (this is on a Friday) if I just dropped it off. They would ring me later when it's done. Just an alignment and only the front tires. Nothing fancy. The place closed at 6 pm and I called from 4 pm until 6pm to see if my car was done. No answer. You're telling me I dropped my car off at noon and 6 hours later you couldn't do the alignment AFTER you told me to drop it off? I went down and took my car back with my other set of keys. It took them until Saturday at 2pm (closing time) to call me letting me know my car was done to come get it. Not only did it the day before and never called me, or answered the phones, but they never even KNEW my car was gone. I came in and they said the keys were in it. My car could have be stolen for a day and they would have had ZERO idea. Don't try to save a few bucks like I did. This was the worst crew I've EVER had to deal with. The problem with this town is that it's small and people like this get too complacent. News flash, the internet exists, and people are going to talk about your service. You can't do shady work and get away with it any more, crooks. NEVER again.

The best!! Amazing! Got me in that day, 1/3 of the price I expected, honest, kind and fast! I'll…read morerecommend them all day!! ( please remember to tip your mechanics!!)