Had a horrible experience with Kevin Shelby (Spine specialist). Terrible bedside manor. Made me…read morefeel like I was a complete annoyance to him in the 5-10 minutes I was in his presence. If you expect to ask questions and have your back looked at, don't choose Dr. Shelby. If I could give less than one star I would.

How did Rothman's Chalfont branch lose a patient of 3 years? Before such is discussed, know that…read morethey recently had an unfavorable 1.7 star rating (out of 5)! Because of my bad experience, I rate them as 1 1/2 stars. Further, their website states "that most customers are generally dissatisfied". It also comments that they have ".... mixed, often poor reviews regarding administrative services". And ".... patient complaints include include long wait times and poor communications". My sad story follows: in Oct., 2025, I received knee shots for my arthritic knees by Dr. Schroeder, who did an excellent job. As per practice, the nurse scheduled me for the next appointment in 6 months. The interval is necessary to maintain pain free knees. However, the appointment date was rescheduled by Rothman 2 more times, making the interval time 6 1/2 months in which my knees suffered during the "extra" 1/2 month. Consequently. I sent a complaint email to President Alexander Vaccaro on Apr. 14, 2026. Although no reply was received from his staff, the visit on May 4, 2026, experienced retaliation by the Chalfont staff. First of all, I was not taken "in order of entry" following the Kiosk application. Next, D.O. Edward J. Rosero, unlike all previous times in which I sat on the table with legs dangling, had me lay down on the table in a method that has not been done before! That is, for my right knee, he did not inject the ORTHOVISC in the front, right side of the knee but instead, into the rear, right side of the knee. Ditto the left knee. The pain in my right knee continues and did not seem to be effective. Was the shot retaliation? On May 11, 2026, the last of 3 consecutive, weekly shots were administrated by the D.O. & the right knee is still experiencing soreness! I hope that such does not continue for the next 5 1/2 months, when the next shots are received. Anyway, Rothman will NOT perform the service then because I am going to another, non Rothman doctor for the shots.

Place is a joke. Won't take me as a patient because Pennsylvania pain and spine lied on my…read moredischarge paperwork.

Sepa Pain and spine is the only place where the doctors knew exactly what was going on with my…read morepain. I was put on a med by my pcp and it wasn't working for me but never been addressed. I was finally able to see a pain doctor at sepa who figured it out and switched me out to a different med that actually helped me. THANK GOD!! Thank you sepa from the bottom of my heart.

Excellent care after my double knee replacement Staff is great and courteous with great concern…read moreabout the patient and a positive relationship

The care was fantastic as were the results thanks to Marsha Berger Grant…read more She addressed all of my problems and gave me the proper PT to get me to go from a walker to not even needing a cane. I can drive again and get out of a low chair without help. I will definitely recommend her to all of my friends. I should also note that the few times Marsha was away , Josh carried on with the excellent PT plan created for me and he was just as caring and good.

I had my first appointment with Dr. Burian yesterday and it was one of the best interactions I have…read morehad with a healthcare professional in a long time. He was thorough, knowledgeable, and easy to talk to. He took his time to learn about my history, and made me feel confident in his diagnosis/prognosis. He spent a good half hour with me completing a physical exam, providing education, and explaining how my issue can be addressed. I was worried that my pain would lead to long-term changes in my functioning level, but he made me feel so at ease. Also, from the first call to schedule, the office staff were consistently attentive & kind. I would highly recommend New Britain Podiatry.

I had a follow-up appointment with Dr Burian scheduled, but an emergency came up at work. I work in…read morea hospital, and I attempted to call the office as soon as I knew I wouldn't be able to make it. Unfortunately, there was a long wait to reach the front desk, and I couldn't remain on hold because of the emergency. I called back about 30 minutes later to reschedule, only to be told that I could not make another appointment until I paid a $50 cancellation fee. I explained my situation and asked if they could make a one-time exception since I have never missed or late-cancelled an appointment before. They told me they were unable to help. I understand that offices need cancellation policies, but I was disappointed by the complete lack of flexibility or consideration for an unforeseen emergency and a patient with a good attendance history. As a result, I'll need to find another podiatrist to continue treatment for the issue they had already begun managing. I was hoping for a more compassionate and patient-centered approach.

Absolutely terrible practice. Prescribe me a pain medicine that is back ordered. Call immediately…read moreto inform. Tell me someone will call me back. Nobody did and the office closed for the night. Left message with answering service. No return call. They left me high and dry with no pain medication for the night. Knee replacement 2 weeks old. This morning I'm told it's a common problem and they were sorry. Too little to late. I'll find a new pain management doctor who actually cares about their patients needs. My experience only. Do your research.

The entire staff is always very kind and professional. My appointments are always on time and never…read moreseem to be delayed. Judy is the best and always shows compassion and the care is excellent. I recently had an epidural and the pain was minimal. Dr. Qu explained every step of the process to me as he was performing the procedure. I am impressed with this establishment. William W

I cannot speak enough about the amazing staff at New Britian McCabe and Brady. I have been there…read morefor several post surgical rehab and they are the BEST!!!!

After wrist surgery, I was unsure of who to choose for the physical therapy I needed to get back to…read morethe outdoor activities I love. After completing my therapy, I'm happy I chose McCabe and Brady. Frank McCabe is skilled at his profession and handles every individual with kindness and care, showing amazing attention to detail. Now, I'm back doing the gardening that I enjoy, with no issues or difficulty. Thank you, Frank.

A few things l dislike about this office and Dr Burian. The office staff is not the brightest and…read morethey appear to me as disorganized. Dr Burian is arrogant, and he is missing a bedside manner and soft touch for surgery patients. I would not send anybody i liked to this Dr. But if you want to get an early appointment and still wait because he doesn't show up on time. this is the place for you.

I retract my negative review on NBP. I was perturbed by my long wait only to find out that there…read morewas an emergency patient before me. (I wasn't told till checkout) The staff is lovely and Dr. Brian is thorough and knowledgable. I look forward to going back!

awful experience horrible care. right out of hospital, and they knew it, yet they went right back…read moreto the hurting problem and made it worse. wish i hadn't gone at all. im done listening to other people. im done w walker. really think about it, before you consider going there! you have been warned. they don't listen! they just do what they want.

The staff is very accommodating and Dr. Walker is very kind. They treat you like family when you…read morewalk through the door.

I went to another chiropractor and it was a waste of time and money and the experience confirmed my…read moredoubts in chiropractic care.. I heard about BCW from a friend and was having enough pain to try one more time. My experience was completely different than the first office I went to. Starting with X-rays he then provided a thorough explanation of my issue and what he was going to do to relieve my back pain. I could barely walk and in three weeks it completely worked. I've come to trust Dr Brady and am thankful for his help. He also has a good personal trainer and massage staff in his office and if you buy a package his prices are really fair in my opinion and he does not nickel and dime you.

I love this place. The staff i great, massages are perfect and Nick the trainer rocks!!read more