this review went from a 5 to a 1 only because I could not give a 0.i have 4 cars that I comfortably…read more brought and left with this company. It was a young couple and family business the kind of business I look to support. I have had my cars worked since 2023 and even though it took forever for the work to be completed I kept my business there to support the young family business. So this company had my phone number email daughters phone number nephews phone number I have history of texts with Heather his wife so yes texting was available. So when I recieve a certified letter from a recovery towing company that my car was towed there by this shop I was shocked.This had to be a mistake.I went and paid to get my car towed back to my house it was at his shop under a warranty for a head gasket not anything else.The warranty company has confirmed the same when it comes to reaching out to them and no response. I WENT TO THE SHOP TODAY TO CLARIFY THIS MATTER.And the owner John Powers confirmed he had the car towed he said warranty company denied and said work was not covered he said he attempted to contact me .Remember I have been a customer since 2023 he had numerous ways to contact me I live 15 minutes away he lied to me about trying to contact me there us no email no text no voice mail no miss call and I confirmed with warranty company the claim was not denied. This company got in trouble with the city code enforcement for having to many cars on the property so buyer Beware he may be open for business but I would not leave your car unattended at this company. It's really sad.because I do have 4 cars and look to support local family owned businesses. There is more I could add to this but I think any one can see it is a play at your on risk doing business with them

Great place won't over charge you a single Lenny and won't mess up ur car they will actually fix or…read morereplace the real problem unlike most places in lake city I suggest powers Auto John is great and mike and all his employees there as well nice family owned and don't take days to do a little job.rate A 9 if he was ten stars he would be living in Japan or Germany sad to say godbless America

Fast; friendly; economical Would definitely recommend this…read moreservice; will keep in mind for future

After calling a few places I finally stopped at Ozzie's. They were very professional,fast, and fair…read morein price. Although we hope not to need them often. They are our go to moving forward!

"Frank" owner of University Collision Center is awesome! My truck tailgate wouldn't close . I…read morepurchased the part needed and took it by UCC and they put it on, made a few adjustments and I was out of there in about 15 minutes! They charged me NOTHING !!!!! Needless to say, I was amazed. If you have a vehicle that needs bodywork of any kind, I strongly recommend you take it to UCC for fast, professional, repair at a reasonable price. They deserve TEN STARS!

From my convertible Camaro there through State farm insurance as one of their contracted service…read moreproviders and they repaired my corner panel and left me with a convertible with a top that would not go down because they screwed up the sensors in the trunk. They have no electronic capability to make repairs on electronics whatsoever and they do not have the tools to even decipher the difference. They're sending me back to State farm and I've been back charge $800 for the rental. The son's name is Patrick and the father is somewhat removed but he gets involved to a point and then he hangs up the phone. They're telling me that I should go to a regular GM dealer and I shouldn't have brought the car there. Hmmmm....

A piece of tire on 301 went though my front end and into my radiator, called AAA for a tow and…read morewaited hours with no update on a driver heading my way. Waited until about 1120pm and called spratlin towing. Arrived in less than 15 minutes from my call and was the nicest guy to deal with. Towed my vehicle for a great price at the time of night, took care of my brother and girlfriend who were in my car with me and gave us a lift to safety off the side of that dangerous highway. Cannot recommend spratlin enough. Super nice, took care of my car, and my family. Thank you a million. Would've sat there for 12 hours as AAA called me back at 11am the next morning asking if I still needed assistance. Spratlin all the way if you ever have any issues in that area! Don't hesitate to call this company.

Amazing experience! Great customer service, very friendly and knowledgeable staff. Very trustworthy…read moreestablishment. Thank you so much I would highly recommend!

Good trustworthy people. Out to do the right work at the right price. They've so far done our…read more100,000 mile service, transmission repair, oil change and tire sensor. Thank you!

Upfront customer service with a homely feel. Explained actions taken throughout the entire process…read more Made me feel right at home as they repaired my busted wiper linkage bushings and motor. Even watched a couple episodes of Little House on the Prairie (insider). Thank you guys!

First time using OS Towing and I was pleasantly impressed. Called for towing from south of Branford…read moreto Lake City. Within an hour, Tow truck was on site maneuvering my truck from the single carport which wasn't an easy task with large trees around. The driver and the man on the phone were friendly and professional. Highly recommend.

My Dodge dually would not start two says ago. My insurance company called Orange State. They were…read morearmy home in Obrien within an hour. William the tow truck operater was super nice and polite. He tried everthing he an i could think of to get it started without success. He loaded it up and we went to the dealer I Lake City. William provided super service and was very knowledgeable and polite. I highly recommend this company.

Service came within half an hour and were very friendly. Insurance paid for the tow and the price…read morefor repairs were very reasonable.

This business is awful. I purchased a John Deere 970 from him via a former employee i will refer to…read moreas Jennifer B. I paid Jennifer 800 as a down payment for the tractor via paypal and another 1,400 for the towing to my property and a finish mowing attachment. I was thankfully on a zoom meeting for work when the 3,500 in cash was excanged for the purchase and this was witnessed by multiple people thankfully. Doug assured me that a bill of sale and a salvage title would be coming. Nothing came. His former employee Jennifer B then with the help of her mother Sherri M co-conspired with Doug and produced a salvage title in Jennifer B's name and she removed the item from my property and parked it across the street at her mother's property with the so called "proof of ownership" and the blessing of the Gilchrist County sheriff's department. THESE PEOPLE ARE AWFUL AND BE VERY, VERY CAREFUL DOING BUSINESS WITH THEM!!!!

Driver was great ! Thanks for the prompt assistance. Appreciate it…read more !!!!!!!!!!!!!!!!!!

Thomas was the best! Courteous, helpful, and very quick to get me and my car safely off the side of…read morethe road and to a local mechanic. Thank you, Bryant's!