I made an appointment more than a week ahead for a Saturday at their suggestion. The time cam and…read morewent. I called and no answers. Left a voicemail. Called back 20 minutes later and he said he had an emergency. Maybe he did, but he didn't elaborate to make it sound believable. Sounds like he forgot. Back to the drawing board. Meanwhile, my couch is still broken.

I had a minor repair on a large piece of furniture. Bob came on time and made the repair during the…read moresame visit. You can't even tell where it was damaged! He gave me a very reasonable estimate for refinishing a piece of furniture. He'll get that business just as soon as I can do it. Highly recommended! Other shops wouldn't bother with pickup or delivery. Their loss! Bob does excellent work.

Had to get a medical exam table reupholstered. Ron was quick to respond on FB. He got out here to…read morelook at the table within a week, I picked out the material and boom, within a week it was DONE. I was shocked with how fast and easy it was to get this off my to-do list. Looks great too! can't reccomend enough.

Had a couple of boat seats to be rebuilt, had estimates near $2000 dollars from other shops... Ron…read moregot it done in a week for half the cost! Amazing people to work with, they will defiantly get all of our future business!

Also known as Springfield Dent Company. These folks are real go-getters. I showed him what I needed…read moredone and they said let's fix it. That's my kind of people. Got me right in did the job and didn't charge an arm and a leg. Very very happy with these people.

Took my car here because I had a rip in the drivers seat. The staff had it fixed within the day and…read morehad my car back to me the same day as well. Very professional and my seat looks brand new. Couldn't even tell it's been worked on. The price was also affordable. I went to two other places and got quotes before coming here and they were by far the cheapest. I won't go anywhere else but here from now on.

Thought I'd have to lreplace my carpet, but JAMES RIVER CARPET CLEANING showed me how clean my…read morecarpet could get. It looks brand new!! They truly were professionals and knew what they were doing! Will definitely use them again!

We have used Compass Restoration for mold remediation on two homes that we own. On both homes they…read moredid a phenomenal job and the price was extremely fair. I would highly recommend this company.

Our house flooded and our insurance agency recommended Compass…read more The work began okay but halfway through the process Compass stopped repairs and disappeared. After a couple of days I got in touch with Compass to find out that they'd started a job with ANOTHER customer. This may have been okay if they'd ASKED us or told us that the other customer had an emergency. Eventually they got back to work but slowly and with less than desirable results. We eventually told them not to worry about the remaining repairs because we just wanted them out of our house. Now, a couple of years later, we had our toilet replaced only to find out that the plumbing work contracted by Compass, Arnie's Plumbing, has been leaking waste water into the floor and crawlspace ever since Arnie's re-seated the toilet. When contacted Compass passed the buck to Arnie's Plumbing and Arnie said they only guarantee their work for ONE year. Insurance may have paid for our flooded house but I had to pay $500 to have water and mold damaged floor replaced. Thanks, Compass, we hired you to clean up water damage and PREVENT mold, not INDUCE it for the next few years!

I've had trouble finding this business on yelp because their new temporary location is different…read morethan the address listed. The sales representative, Julie, was exceptionally helpful and I appreciate her willingness to go over and above for me as a customer.

These people are just fantastic to work with. I recently divorced and had to store all my personal…read morebelongings in a storage pod for three months before being able to settle down into a new place. As many people know divorce is not an easy thing to go through and isn't the best motivator to recreate a home. After a month in the new place I was still living out of moving boxes with no end in sight because I was still so busy and overwhelmed with everything since I didn't have a clue what was where. In a desperate attempt to seek help I emailed this company to have them come unpack my house as if it were their own so I could focus on other things happening in my life. They did exactly that and were a pleasure to work with.

Erik & Charlene are life savers!! Seriously!! I sent them an email through their website at 3 am…read morethe day before my Mom was coming to town. I couldn't sleep because every time my Mom comes over she comments about my cluttered home. As my infant daughter and I were both sick the week before, my house was even more of a disaster than normal. I was so overwhelmed!! Then it occurred to me to reach out for professional help because I knew I couldn't do it on my own. My hoarder's instinct is too strong. I figured I could reach out, get a quote, endure one more visit from my Mom in my cluttered home, then next time surprise her with an organized home. Much to my delight, Erik emailed me back that afternoon, and we set up an initial consultation for that evening. It felt like therapy, laying out my hoarding problem to them that night. They said they could tell how frantic I felt in my email (plus the fact I was losing sleep as a new mom who is already sleep deprived), so they figured they'd get right on this. We worked out a plan, I told them our budget, and Charlene came back the next morning to get to work! I was so exhausted, when it was clear Charlene didn't need me around, I went into the nursery and got in a nap. When I woke up, not only had Charlene organized my entire pantry (what we had agreed on as I had food stuff sitting out everywhere), but she had started on the other common areas and had a stack of things she needed me to review!! I was blown away!! By the time she left, my pantry, kitchen, and dining room were totally organized in a way that now three weeks later they still look great because everything has a place finally. And she even had my living room picked up!! Three hours later when my Mom arrived, she oohed and awed over my pantry and the ingenious way it was organized (sorry, Charlene, she has no idea it was all you!), and that was the only comment she had on my home!! A positive comment!! I seriously felt so relieved and grateful for their expertise and Charlene's hard work so I could finally have some peace of mind about my home. I will definitely be using their service again with my bedroom and the nursery, and recommending them to any fellow hoarder I meet! :D

Best company I have ever had the pleasure of doing business with. I mean ANY company. Not a…read moresingle problem with this company. The staff gets the job done right the first time which is so rare these days. Been with Ozark Refuse for years, best decision I've ever made!

As a landlord, I have worked with Ozark Refuse for many years and also require my tenants to use…read moretheir residential trash service. Throughout that time, they have consistently provided dependable, timely service and have always been professional and responsive when assistance has been needed.