I made an appointment more than a week ahead for a Saturday at their suggestion. The time cam and…read morewent. I called and no answers. Left a voicemail. Called back 20 minutes later and he said he had an emergency. Maybe he did, but he didn't elaborate to make it sound believable. Sounds like he forgot. Back to the drawing board. Meanwhile, my couch is still broken.

I had a minor repair on a large piece of furniture. Bob came on time and made the repair during the…read moresame visit. You can't even tell where it was damaged! He gave me a very reasonable estimate for refinishing a piece of furniture. He'll get that business just as soon as I can do it. Highly recommended! Other shops wouldn't bother with pickup or delivery. Their loss! Bob does excellent work.

I am from out of town, only brought one pair of shoes - Birkenstocks. I small metal piece broke on…read morethe shoes, and they were unwearable. I called and Toms Shoe Repair was able to fix them in less than 2 hours. I wish I lived closer, I would love to bring my business to this place.

Excellent service. We needed a pair of slides repaired that were from our honeymoon in Greece…read more They explained what they could do, gave a reasonable time for completion, and were very affordable. The repair turned out great and now my wife can enjoy them again.

such friendly people! great service. definitely recommend , bring you mowers here! thank you, dave,…read morefor top-notch service.

First time I've called Springfield mow , I'm very glad I did. They were very explanatory on the…read moreissue, Dave explained it to me and had it back to me very quickly. You can't go wrong with them..... Charlene

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome service quality and…read moreeverything is there all you got to do is experience

Fabulous experience! Craig fixed 3 of our dining chairs so we didn't have to buy new. He had them…read moredone in less than 24 hours!! They are good as new and we saved a ton of money. As an added bonus, we get to give our business to one of our hard working teachers. We will definitely use this service again and you should too!

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

Ruined a 300 dollar velvet coat and took zero accountability. The risk factors to cleaning the coat…read morewere not explained. In addition, the cleaner KNEW they had ruined the coat and did not tell us when we picked it up. We discoverers cut when we got home. Management was mouthy during my phone call and overall showed lack of emotional resiliency to a VERY UPSET customer. I would recommend you take your cleaning elsewhere, especially if it's something of value.

My experience with Wand's was A+. The measures were taken for an odd size watch band. Also, turn…read more-around time between ordering the new band and pick up was much quicker than anticipated. Highly recommended customer service and well- satisfied with all aspects of this business.

The customer service was excellent. The ring repair what we hoped for. Great family business.read more

Took a 30 year old mower and a 50 year old gas edger to these folks for repair. Both had sat in…read morestorage for years without any care and I was not very hopeful, but thought it was worth a shot. These had originally been my fathers, I am a bit sentimental. Long story short, both are running like new and in record time. Charged a reasonable fee and now have what I consider a good as new mower & edger without the extra 15 lbs of safety "features" to deal with. Thank you Kenny & Co.!