I find it insane how this man names Johnathan Brown walked out on me at work, left me for 2+…read morehours, & told the boss "Lázaro" to kiss his ass because of "back pain" & 2days later get a increase in pay to $19 an hour & I get fired for "performance" when I did not destroy any phones like Gabe the technician did or walked out on the buisness multiple times like John the technician does & plus this "man" Johnathan Brown mumbles under his voice & insult people's intelligence, financial positions & life choices when people turn they're back & leave the store but he can't be rough enough to say it to people faces...anyways, most I personally did was come late once, broke 2 watches on accident & put the wrong information on a few intake forms by mistake & that was the performance that got me fired? Rlly? Compared to what everyone else is doing? Crazy because when John leaves the buisness & me (the trainee) in it unattended for 2+hours your not thinking about how it could affect the franchise & the funds behind it. when John, Chris & Allan vape in the store your not thinking about how that could look on the buisness from a customers point of view. Now I'm going to expose the truth...1.) if you want a FREE BATTERY for your fob just write "LT" & "063" on your battery for a free change... 2.) this company will bleed you out your money on warranty batteries & tell you that you don't have warranty on them leaving them with money and you unsatisfied so don't fall for it! 3.) They will make mistakes on the phone and blame it on the customers "lack of care" for the device basically saving themselves making it a problem for YOU but not them. 4.) They will ignore you when customers call store phones EVEN IF your infront of them at the counter because to them over the phone customer are more valuable than walk-ins. 5.) it's recommended that you order your own items, batteries plus bulbs will literally look up what your trying to find on Amazon or EBay and charge you double the price they see on screen for that product & the reason why they do that is to make extra money so don't let them order it, better if you order it yourself.

I needed to diagnose an issue with my phone bulging slightly - Samsung Note 10 Plus. I made an…read moreappointment about a hour or two before going in, and they saw me right away. The bulge was due to the battery, I had it replaced and the phone resealed for less than $100. They were done in about an hour while I waited inside. The staff was friendly and was able to take care of this urgent issue professionally. I'm very happy I found this place that's close to the office, carries my phone batteries, and does a good job.