Guys were great, professional, happy, friendly.... you name it. They helped us with some packing…read moreand loaded extra stuff that we weren't expecting. Very careful with our items. We ran a little over an 8-hr shift which was on me, AND they got us unloaded! Josh was the lead guy for this move along with his crew of 7, and all were great. I have recommended them to our realtor, as well as the buyer of our previous home. Competitive rate as well.

Moved a piano from rental to my house. Took great care w/the piano! Will hire them again if need…read moreservices in the future. Highly recommend them!

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Best place in town…read more Cheap, clean, and courteous.

From the owner: Esplanade Mini Storage offers 614 clean, convenient and completely secure ground level storage…read moreunits, consisting of either drive-up or hallway units and ranging in size from compact units for your small personal items like extra clothes, office documents, sports equipment, etc., to large ones suitable for boat or car storage. You can store your valuables with us for a short specified time, during a move, college, deployment or on a long-term basis. We think of everything so you don't have to. For a stress-free self storage, leave it to us.

I went to security self storage to inquire about a U-Haul rental the whole time he was doing…read moresomething else he barely acknowledge my presents.Don't waste your time with these guys there's other places with better customer service.

Terrible experience, I rented a unit on Thursday the 30th of December. When I went to put my thing…read morein the unit on Saturday I found the unit was dirty and had chemical residue all around the unit. See photos. I realized that the manager was not available on the weekend so I called Monday the 3rd to inform them of the dirty unit. I was told that they knew it was dirty, auto parts had been stored there, and would wash it out on Tuesday but I had to move my stuff out. I decided to not rent as I didn't want to have the chemicals on my things. When I move my things out on Tuesday the 4th of January, I called and let them know that I would like to cancel my rental due to the dirty unit I was told they would not refund me for the month, because they told me already no prorated rental fees. I would recommend not renting for this business. Update: Manager call and refunded all of the fees I paid.

Great, reasonable storage. Nice people…read more Locally owned. Easy location and easy to move into. Access/gate is limited, so be aware of that. Very dry storage and well kept. You can feel secure with storing your treasures. No worries!

I am posting this review based on my experience trying to get Cubix Asset Management to respond…read moreregarding a serious issue at Skyway Self Storage in Chico. My storage unit at Skyway was burglarized and property was stolen. I had been told at move-in that security cameras were functional and that walkthroughs were done daily at close of business. The facility's website also repeatedly advertised 24/7 security cameras / 24/7 video surveillance. After the burglary, I learned that the cameras near my unit were apparently not connected to Wi-Fi, and there was no useful footage available. I repeatedly requested basic claim information: ownership contact, insurance information, preservation of video/access logs, and a substantive response. I also contacted Cubix through a general contact account because of its apparent involvement with the facility. No meaningful response followed. Meanwhile, my same unit was later targeted again in a second attempted break-in, where the bracket securing the lock had been cut. I was eventually referred to Nestor Campos, Cubix's regional manager, who said he was waiting to hear back regarding insurance information and next steps. I followed up again. Still no insurance information, no explanation, no meaningful response, and no accountability. At one point, documents in the payment portal, including my lease, appeared to have links removed or disabled, preventing me from downloading or viewing them during an active dispute. In my opinion, the handling of this matter has felt dismissive, evasive, and in bad faith. A company involved in managing or overseeing storage facilities should not advertise security, fail to provide usable security footage when a tenant is burglarized, ignore preservation and insurance requests, and then leave the tenant chasing basic information for months. If Cubix is not the proper party, it could have simply said so and directed me to the correct owner, insurer, or claims contact. Instead, the silence and lack of accountability have been the most consistent part of this entire process. Based on this experience, I would be extremely cautious dealing with Cubix Asset Management or any facility connected to them. Before renting at a property they manage or oversee, I would ask: Who actually owns the facility? Who manages claims? What insurance contact is provided after a loss? Are the cameras actually connected and recording? Who preserves footage and access logs? Can tenants reach anyone with authority when something goes wrong? My experience has been that getting answers to those questions after a loss is nearly impossible.

This storage rental place has the worst customer service. Don't store your things here if you can…read moreavoid it. If I could give them negative stars I would. Hands down this place is the most expensive, unreasonable storage place I've ever seen. I moved 1800 miles away and to change my payment date a few days, they require me to physically travel back there to sign a new contract. It's 2026, and that's the only option?! Absolutely an abysmal experience doing business with Red Top Storage.

After having a reservation for a couple weeks, I went in today to fill out the paperwork for a…read morestorage unit. I was refused service because my California state ID was not a driver's license. I do not have a driver's license because I do not drive I am disabled and cannot physically drive and they refused to rent me a storage unit even though I had valid ID. This was discrimination against disabled person .