Always my go to for local flowers in Louisville. Such a cute boutique full of cards, flowers, local…read moregifts, and the most amazing smell ever! As soon as you walk in it's like a summer garden or just after a light spring shower. Customer service is outstanding and the arrangements are stunning. The bouquets are full of deep colored flowers that stay beautiful for a few weeks if cared for properly. They also deliver but I never miss a chance to stop in!

The staff are great the flowers are pretty. Please please please stop letting me know, I can go in…read moreand pick out my own flowers. I do not want to do that. I do not work for Nanz and craft florists I came in here to pay $150 for a bouquet so I can stand here and you can do literally all of the work for me. I do not want to go into the cooler with my two year-old baby on my hip in the freezing cold and pick out flowers with one hand that is not something that a customer wants to do. If you want to offer me a discount to make my own flower arrangement, then I will pick up my own flowers. I understand this is a way for you to make as much money as humanly possible because the client is doing half of the work and your staff is always super busy. And in the small town of Louisville, where people may have not been to other large cities, don't understand this isn't a benefit and not on par with high level of service you receive in a bigger city. No one in their right mind would ask you to go into a freezing cooler go pick out your own flowers and then come back and wait for someone to put it together for you. I literally just keep coming to you because there's no one else over in this area but it's not because I like you. It's just because of convenience, but I'm irritated every single time I come into the establishment. Also, the interior needs updating It's extremely tacky.

I used their bouquet as a prop for a styled photoshoot and it worked perfectly. The colors popped…read moreon camera and added a nice touch. It looked even better in real life. Super happy with the result!

I am ready to come back on my own to explore Lavender Hill! It is a gorgeous plant/flower shop that…read morealso offers teas, chocolates, candles and decor. I know that I didn't get to experience it fully being with kids and a husband that kept talking to me. The plant offerings were reasonably priced and healthy. Pots and planters are available to round out the look. Flowers were sold by the stem or bundle. It's a great spot for gifts or to bring cheer to your own home. I especially appreciated the tea bundles, especially one marked "kick cancer's ass". I have a few close friends that came to mind and it's the type of gift we seek to find to bring comfort to our friends. Excited to have found this shop I keep hearing about and plan another visit.

Excellent service and quality of flowers. Fast delivery. The staff are very friendly and helpful.read more

There were multiple broken flowers in the bouquet and it was nothing like the photo I showed them…read more On top of that it was $96 for some dead flowers and weeds picked from the side of the road. They literally used tape to wrap up the broken flowers, so they knew they were broken. They will be dead tomorrow, a day after picking them up. DO NOT ORDER FROM HERE! Awful experience. I could have put together something better than this using TJs flowers.

So disappointing. I selected a product online, completed the pages of info required of a new…read morecustomer and the delivery information and message desired, after entering all the payment information and submitting it, my webpage was dumped back at the home page to select a product. I tried calling about the issue but didn't get help. I tried purchasing from this company based on the other reviews but decided to move on after their website and staff both failed to perform.

I ordered flowers to be delivered to a local funeral home. My friend's mother had passed away…read more Later in the day, My friend called to ask if I had sent flowers. I replied yes. She said the flowers arrived and didn't have the name of the person who sent them on the card. Worst, was the reason for the flowers. The florist had checked "illness." Why would I send flowers to a funeral home for an illness?! So, I learned my lesson.

The Flower Shop of New Albany does amazing work. They were recommended by my nephew. He uses them a…read morelot. I ordered a funeral spray. It was so beautiful. We got alot compliments on the arrangement. It was big and well worth the money. Every bit as good as Nance's, but the cost was significantly less. Just stunning.

Best Mother's Day bouquet ever! Such a beautiful mix of flowers! And always great service, as well!…read moreThanks, Angie!

I ordered flowers for my son and daughter-in-law this morning from Nance's and they were promptly…read moredelivered and they were beautiful! I always use Nance's and they never disappoint!

Nance Floral Shoppe has always made the most beautiful table centerpieces for a couple birthday…read moredinners I have hosted. From 5 centerpieces to 20, they have always been so pleasant to work with and makes the best arrangements. This is the most recent bouquet I received today. My husband ordered this from California over the phone and it's absolutely stunning! You will not be disappointed if you use Nance Floral Shoppe

Amazing arrangements made to order for my husband's funeral. Our family"s antique hand cranked ice…read morecream freezer was used to create a towering memorial to him and our families tradition of celebrating with home made ice cream ---- a tradition started in 1969!

I've been following Fleur & Frond on the Insta and was so excited when I saw them set up in Norton…read moreCommons. I literally made a beeline to pull over my car so that I could hop out and skip (OK, that's not literal) up to this beautiful gray truck o' flowers. And what I found were containers of fun and somewhat harder to find fleurs. Love the ranunculuses. (Ranunculi?) The owner was friendly and eager to help her customers put together bouquets. I ended up with some lilies and dark purple grass. Each stem was priced, so you had a good idea what you were getting yourself into. And when I left I had a fun little bouquet -- wrapped in a piece of burlap and closed with an old-school clothespin, completing the Instagrammable vibe -- that was for the most part easy on the wallet. I'm all for businesses on wheels, a la food trucks, and Fleur & Frond takes that to a new flower-filled level. If you see this adorable VW truck out and about, stop by to smell the flowers and enjoy what this business has to offer.

So, tomorrow is my birthday and my boyfriend lives about 4.5 hrs away. Today I got the most…read moreBEAUTIFUL arrangement from this place. It was a wire order, so you never know what you're gonna get. I've always been a Nanz and Kraft person but, dang, this might change my mind. Some of the most ginormous roses I've seen and they're a beautiful cream color and the center rose is ivory with just a tinge of pink. All flowers look really fresh and they smell amazing. Thank you to the Flower Shoppe for sending his birthday wishes to me.

I want to say they are on top there game I ordered flower from work on third shift so they would be…read moreat the showing later that day. The statue I order was out she tried to reach me ,but could so they took the time to look up the man that had passed seeing he was a firefighter they replaced it and sent it so it would be on time and when I got the notices the lady said what she had done I told her it would be fine and when I got there they all love the flowers I had sent. I wished I had gotten pic but it was displayed next to him resting. thank you

I selected a "Premium" arrangement for my out-of-town Aunt. The arrangement delivered was not even…read moreclose to being as nice as the one I paid for. The explanation by the florist was vague and defensive. Buyer beware.

I live in Illinois and called this shop directly to order flowers to a friend for her birthday to…read morebe delivered to Louisville (I had a nightmare last week with a different flower order I placed online from a third party shop, fromyouflowers.com). So I decided to call a local flower shop directly to verbally tell them what Id like made up and place the order over the phone, you know like we used to do in the olden days. Well they did exactly what I asked for and delivered on time. It was great to hear my friend loves her new boutique of flowers! Thanks to the staff for knocking this one out of the park!!! I would definitely recommend this place and would order from them again! Picture included with this review, gorgeous!