My son was referred here for an injury he suffered playing hockey. I can't say enough about the…read moreprofessionalism in the level of care he received. Being an emergency end of day referral from Atwol, basically squeezed in on a Friday no less! Many tests, thorough exam and consultation. More tests, time taken to explain thise tests and what to expect. Just fantastic. Your eyes are precious and this was scary!!! I consider him being referred here a blessing. We are 3 visits in and he has many more in his future. I expect the experiences will be consistent. He has a long road ahead and the outcome is still uncertain until the healing is complete, but I feel he is in good hands with a physician who cares.

I see Dr Ram at Retina Consultants, for an ocular nevus. The entire clinical staff is top-notch. Dr…read moreRam is very patient, explains everything and always calms my fears. The only issue I have here is there is one person checking everyone in, and this is a very busy office. Paulette, I believe her name is, is the person in this role. She needs to stop loudly complaining about the "new computer system" and speed up her own processes. The long wait to check in is due to her need to kvetch to the other woman(who checks you out), and Paulette does it with every patient. Most of the people seen here are elderly, and if you arrive later in the day, they will be quite backed up. Plan accordingly. I love Dr Ram, and all of the clinical staff.

This is a truly great Optometric Practice, offering some of the most cutting edge, technologies,…read moretherapies, and eye solutions for a wide range of eye disorders. We are very fortunate to have such a professional group in our community.

Everyone at this office is fantastic... from the doctors to the staff. Very organized, friendly,…read moreskilled, and professional. I am always in and out quickly, and they are very accommodating when I'm having an issue.

On Main near Harlem is a standalone building with this eye dr office inside. Parking is in the…read moreback and there is plenty of it. I was surprised the doors were not easier to open, especially given the average age I saw in the waiting room. The waits are pretty long here. A little surprising given they require you to be on time. Waiting room is reasonably comfortable and once you see dr it's a good appointment.

After a serious head injury that resulted in the loss of one eye and damage to the other, I was…read morereferred to this doctor. I traveled over 2 hours from my home in Corning. The wait was always very long, but when it came to my turn I was the most important person in the world to the doctor at that time. Never felt rushed. I had multiple surgeries with them over a couple years, and was never disappointed. I wasn't willing to compromise my remaining eyesight to be rushed through an appointment just to keep on schedule. It's been many years since I have needed their specialty of service, but I can't imagine that time has changed the way they do business.

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

I have had the best experience! Each and every time I have had an appointment here, multiple…read morevisits now, it has been exceptionally great service and care. Lindsey at the front desk has been so nice. My first appointment over a year ago, I showed up the wrong day and she very quickly was able to fit me in with very little wait, that's unheard of. She has printed out paperwork for me today and did so with such kindness, I wish everyone could be more like her when dealing with people. Nancy Coa is amazing too, although she did tell me I was old at my first appointment,( I needed readers). And my doctor, Mary Ellen Loughrey is the absolute best!!! She always listens and has taught me more about my eyes than I ever knew about. I can't say enough good about these women!! This office is wonderful. They are extremely knowledgeable and everyone has been so nice. It truly makes a difference in someone's day when you just be kind.

Very efficiently run, "well-oiled" Ophthalmology/Cataract Specialist in Williamsville where you are…read moretreated like family! Dr. Fitzgerald (MD), Dr. Loughrey (OD), and their ENTIRE staff goes out of their way to treat everyone with the utmost respect and kindness. If you are looking for a knowledgeable eye doctor who treats you like one of their own... this is the place for you! There is also an optical shop in-house with two incredibly friendly and experienced Opticians, if you'd like to purchase glasses, sunglasses or contact lenses! You can take a peek while you wait for the doctor or call to make an appointment to see them separately. Every experience here is a great one!

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

I have had ongoing care with Dr. Stephen Pollack for many years and most recently for cataract…read moreextraction. Both Doctors Pollack are excellent and professional in their care and treatment. Questions are thoroughly answered in a language and manner that are easy to understand. The quality of care is the very highest as all possibilities are checked out to provide the very best solution. The experience with the office staff is likewise very coutreous, professional. The staff is available to help answer questions and to adjust dates and times when needed. The voice of Dr. Pollack answering the phone with a recorded message in his own voice reveals the personal, caring touch that this establishment provides its patients. I am entirely pleased with the attention I have received over these many years and I'm very grateful for the good care that has been given to me by both Doctor Pollacks.

I have been very pleased with all the Dr's at Pollack Eye Care. They are very patient and took the…read moretime to listen to my specific needs and then provide awesome service. My entire family comes here.

I was here with a friend of mine who has very bad vision due to surgery. She has been through many…read moredoctors. I was totally impressed with the amount of time and care that Dr Jeffrey Calhoun took with my friend. He has the patience of a saint. I was unaware of some of the visual tests he had performed were even available for her. He was polite, honest and soft spoken. He spoke to her, not at her. When she had to speak to the optician, Greg was stellar in his line of work with prisms as well as his mannerisms. Talk about knowing his stuff!!!! From the moment we walked in the door and greeted I had noticed a friendly and clean atmosphere. The wait time was minimal and the time spent on my friend was unmatched by any business I've ever visited. I wish I had known about him years ago. I'm adding my own extra star.

I took my mother who is in her 90's to see Dr. Calhoun because I heard he was a low vision…read morespecialist. This is our experience and need to say that your experience may differ. Mom has macular degeneration. Dr. Calhoun had nothing to offer. But what really prompted me to write this review is his total lack of class and empathy for the patient. The poor guy really didn't have much personality and wasn't really a nice guy. But, whatever if he can help. Yes, mom has trouble with her vision and that's why we were in his office. I asked if he felt her vision was going to get worse. Right in front of mom he shrugs his shoulders and says "She can't see anything anyway." Real class "doctor" to say something so crude in front of a lady in her 90s. I hate to contradict his statement, but I took her to a real low vision specialist. This gentleman told me that her retina still has good spots and that the brain looks for them. Well, Dr. Calhoun must have missed that class. So, if your mom needs a low visin specialist, take this guy off your list. He's rude and another doctor proved he really isn't all that good. If you have to go here, see Dr Schwach. I had to see him for a problem I was having & he got me in the same day. He explained everything, was a great guy and very good at helping out and putting me at ease. I would seriously recommend you stay away from Dr. Calhoun. He didn't seem to be that knowledgable and absolutely has no class. He should know better. Also, the office/front desk ladies aren't the most pleasant!!