I will start out by saying I think the PA here really cares about helping people. But the doctor who runs this place is a hack. The office is DISGUSTING. There is trash on the floors, no soap in the bathroom which clearly is never cleaned, and the exam rooms are barely larger than dog kennels. Colby should find new employment, because Dr Bui and everyone else in this office just suck. When I called to ask about treatment protocols after a positive COVID test, crickets. When I called 4 times to get a referral they acted like it was a waste of their time even though Colby said I needed it. And worst when my wife went in for an exam, they tried to rip her off for nearly $1000, and they do they take credit cards: they told her to go to an ATM and get cash. What Dr office only takes cash?? This place is just a scammers front. Don't go there. read more

Former patient here. I was involved in a bad accident & had ankle surgery with a plate & screws implanted. They threw me on a stress test where I had to walk on a treadmill knowing the reason I was there was for pain. They set it rather fast & left the room. Not able to keep up the pace well, as the doctor was passing outside my room I said hey I need this stopped! He stood outside the door and stared at me! I had to jump off because there was no stop button, nearly hurting myself. After I fired them I tried twice to get my records transferred to another practice. I thought it had been complete but wasn't. I tried for a third time this year & was told the office had a "cyberattack" and they lost everything. I very much doubt the validity of that claim. read more

I am a former patient of this practice. Where do I start? First the building is so old I'm surprise it's standing. I am a paraplegic in a wheelchair. Their 'handicap access' is a joke. It's a double entrance ,you can't open both doors at once. So I had to push myself up against the wall while one closed and the other opened. The rooms are so small that with my chair in one you can't close the door for privacy. That's just the building. Side point the parking lot is crap. Then there's the staff. If you make an appointment at 1:30pm expect to sit outside waiting until they are ready to let you in. That said when you finally get in you'll be lucky to get anyone to acknowledge you are there. It takes the usual long wait to see someone and don't expect it to be the doctor. As far as I could tell Dr. Bui wanders the office annoying people but rarely actually works. That leads us to his practices. Doctor Bui doesn't believe in long term care. Not my words the words of a nurse that works for him. He doesn't 'like' to write RX. Helpful for anyone that has to take a regular medication. He doesn't ' believe in' chronic pain. As in he doesn't think it happens. For the record I don't take narcotics only nerve blockers and spasm control meds. According to him my neuro problem were faked. Apparently two neurologists were wrong. I don't really have spinal cord damage or neurologically disabilities. That was a strange conversation let me tell you. By way of nurse I was informed I should find a new doctor because the 'Doctor' didn't think I was actually in need of medical help. Also he will not write a Rx, even for a common daily med without a office visit monthly. Apparently it's not worth it for him if he can't charge insurance for a visit. The topper of all topper was going in for a scheduled blood draw. When they asked me what they were drawing for. I said I didn't know they told me I would have to reschedule . NOT , we will look for the written orders from the P.A that does Bui's dirty work. You need to reschedule and find out. WHAT? I refused to leave until the brat found the orders and did the blood draw. Then I was told that I could not get the results without yet another appointment. Side point on that. They couldn't get my chair into the lab room so had to draw my blood in the lobby. All that being as it was they were sloppy, dirty and lazy. The staff ignored people standing in front of them and several times accidentally hung up on me when I called. After comparing notes with several other patients in the parking lot I discovered it was all S.O.P for Lakewood Medical Center. So in closing enter at your own risk. At least their bathroom was clean. read more

I don't have any issues with Dr Bui. I don't like pill popping, I have lost a ton of weight, quit smoking, eat right, and exercise. As long as you're doing what you're supposed to and you're not seeking pain pills, this is a fine doctor. The building is old but not bad, the staff are new and a little unsure of themselves. You may take that as rude, I think it's a cultural difference. I got along with Dr Bui just fine. read more

Bui Hai Phong MD - Lobby - Internal Medicine Near Me - Lakewood, Colorado

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I agree with other review. Dr. Bui seems to always want you to make another appointment after another. He refuses to diagnose anything with me and blames everything on my weight. Nobody seems to review your file before entering the exam room, so you have to sit there while they read over results. I have complained to them that they look you over and then just type on their computer and never give any info to you. I am currently searching for another doctor. I am unable to work due to constant pain, knees that just collapse and other problems, but he refuses to do anything to help get my disability. He wouldn't even sign papers so I could renew my handicap parking tags. My wife just started a new job and Dr. Bui keeps making my wife take time off for one appointment after another. I can understand when it comes to her cancer follow-ups, but to insist she come in to fill out paperwork for her CPAP, that was too much, considering that they were the ones who had to fill it out. I could go on and on. read more

I totally agree with the above person! I was never treated so poorly. I literally cried when I left! First they make a appointment for one thirty but they don't open till 1:40 1:50. They have all these elderly people waiting outside in the heat! And then they make you wait another 30 mins to see someone. Then the nurse was very nice but when I brought in my prescription bottle with all the info for my anxiety and panic attacks s the Dr came in and flipped a shit on me! Where's your paperwork! ! I'm like I'll fax it to you. You can call my old dr if u want. He rolls his eyes and starts barking in this weird accent I can't understand yelling at me I take to much. I took 30 low dose pills in 6 months! 180 days! I still had one in the bottle n fact with my drs info. He rolled his eyes and said oh u have anxiety in the most degrading sarcastic voice ever. He was implying that I was some scum bag addict and I kept looking at the nurse for help. Like wtf do I do with him. Then he asked what I do for exercise. I said I hike and kayak. He throws his arms in the air and mockingly pretending to Kayak and screaming that's not exercise! You don't exercise! I'm like wtf of course it is! It works the core and arms and back and a women can burn 300 calories in a hour. Plus it's good for the heart and flipping anxiety! !!!!! I'm sad to say my dr is the most aggressive. Degrading, awful, person I ever met! God help me if I wasn't afriad of highways I would go somewhere else!!! If I could get out of this mess!. Plus he didn't even ask me about my panic attack history or anxiety. He would say somthing and I would try to answer but I was so frightened I couldn't think! He cut my dose in half and only gave me ten pills. Fine whatever but what happens when I need more? He will throw another fit? All he had todo was talk to me in a non aggressive judgmental manner or fucking call my dr in Illinois . I would rather have the panic attacks I just want him to realize he is being fucking judgmental dick. read more

I've been using Dr. Bui for many years. He's a fine doctor. His NP is great. Of course he favors diet and exercise over pills, but still prescribes them when needed. the only reason I didn't give him 5 stars was some prescription problems that were eventually sorted out. read more

This place is a joke! Don't go here - doctor is slow and rude. Waste of time. Took over an hour after nurse for doctor to come in- when he did arrive he saw I was on the phone - within 5 seconds he ran away saying, "Oh, it looks like you are busy". Unfortunate doctors office read more